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Cerner Go Live Support Jobs (NOW HIRING)

Mission Hospital

Expanse Education Pharmacist

Nashville, TN · On-site

$56.25 - $67.50/hr

During go lives, the Expanse Education Pharmacist provides implementation support by providing Expanse cut over and at the elbow go live support for pharmacy. This position requires a detailed ...

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Mission Hospital

Pharmacy Tech Trainer

Nashville, TN · On-site

At the time of go live, these team members will serve as at the elbow support for the pharmacy staff in the facility. These team members may be called upon to support other implementation tasks as ...

Sapsol Technologies Inc

SAP Success Factors

Oakland, CA

$72.25 - $98.75/hr

Provide post-go-live support and knowledge transfer to internal teams. Collaborate with stakeholders to ensure alignment with business objectives and timelines. Required Skills & Experience 5+ years ...

Sapsol Technologies Inc

SAP Success Factors

Oakland, CA · On-site

$72.25 - $98.75/hr

... post-go-live support. Responsibilities • Lead and execute activities across all SuccessFactors modules, including: ? Employee Central (EC) ? Recruiting Management (RCM) ? Onboarding 2.0

Apex Informatics

Oracle Fusion SCM

Post-Go-Live Support and Optimization: Provide ongoing post-go-live support, troubleshooting issues, and ensuring that all processes are functioning as expected. Monitor system performance and ...

AgreeYa Solutions

Epic Ambulatory Analyst

Alameda, CA · On-site

Troubleshoot and resolve application issues during implementation and post-go-live support. * Collaborate with physicians, nurses, clinic managers, and business stakeholders to optimize clinical ...

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Cerner Go Live Support information

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How much do cerner go live support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for cerner go live support in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What are the typical responsibilities of a Cerner Go Live Support specialist during a healthcare system implementation?

As a Cerner Go Live Support specialist, your primary responsibility is to assist clinicians and staff in adapting to and utilizing the new Cerner electronic health record (EHR) system during the critical go-live phase. This includes providing on-site troubleshooting, answering user questions, and helping resolve workflow issues as they arise. You’ll often work in collaboration with IT teams, clinical informatics, and end users to ensure a smooth transition and minimize disruptions to patient care. Effective communication and adaptability are key, as each day may present new challenges based on user feedback and evolving needs.

What is the difference between Cerner Go Live Support vs Cerner Implementation Specialist?

AspectCerner Go Live SupportCerner Implementation Specialist
Primary RoleProvides on-site or remote support during Cerner system go-live, troubleshooting issues, and ensuring smooth transition.Plans, coordinates, and executes Cerner system implementations, including configuration, testing, and training.
CredentialsTypically requires Cerner certifications, healthcare IT experience, and technical troubleshooting skills.Requires Cerner certifications, project management skills, and healthcare IT knowledge.
Work EnvironmentFast-paced, on-site support during go-live events, often in hospitals or clinics.Pre-implementation planning, training sessions, and project coordination, often in office or hospital settings.

While both roles require Cerner certifications and healthcare IT experience, Cerner Go Live Support focuses on providing immediate support during system deployment, whereas Cerner Implementation Specialists handle the planning and execution of the entire implementation process.

What are the key skills and qualifications needed to thrive as a Cerner Go Live Support specialist, and why are they important?

To thrive as a Cerner Go Live Support specialist, you need a solid understanding of healthcare workflows, Cerner EHR system expertise, and experience with clinical or IT support, often backed by relevant certifications or training. Familiarity with Cerner modules, ticketing systems, and troubleshooting tools is typically required. Strong communication, patience, and problem-solving abilities enable effective user guidance and rapid issue resolution during high-pressure go-live events. These skills are crucial for minimizing disruptions, ensuring a smooth transition, and maximizing user confidence in the new EHR system.

What is Cerner Go Live Support?

Cerner Go Live Support refers to the team and services that assist healthcare organizations when they launch or transition to a new Cerner electronic health record (EHR) system. These support professionals help end users, such as doctors and nurses, navigate the new system, troubleshoot issues, and ensure that workflows are followed correctly during the critical go-live period. Their goal is to minimize disruption, resolve problems quickly, and ensure that the transition to Cerner is as smooth and efficient as possible.
More about Cerner Go Live Support jobs
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Cerner Go Live Support jobs near you
Infographic showing various Cerner Go Live Support job openings in the United States as of August 2026, with employment types broken down into 60% Full Time, 33% Part Time, and 7% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $33,871 per year, or $16.3 per hour.

Pharmacy Operations Specialist (PharmD)

Foundation Health Global Inc

Remote

Full-time

Re-posted 9 days ago

Job description

About Foundation Health
Foundation Health is transforming healthcare through an AI-powered digital pharmacy platform that seamlessly connects operational infrastructure with high quality patient experiences. Our mission is to transform patient centric care by connecting fragmented infrastructure, optimizing care coordination, and removing friction from the patient journey. We refuse to adhere to the status quo; instead, we actively pioneer solutions that will shape the healthcare practices of tomorrow.
This ambitious vision is only achievable with the dedication of the right team propelling us forward. We firmly believe that a supportive and inspiring work environment fuels creativity, transforming it into groundbreaking innovation. It is this very innovation that not only benefits our organization but also positively impacts our people, partners, and most importantly, our patients.
At Foundation Health, we foster a culture that encourages our team members to broaden their horizons, urging them to bring their passion and curiosity to the workplace each day. We understand that diverse perspectives fuel progress, and we actively seek individuals who share our commitment to excellence and forward-thinking.
ABOUT THE ROLE
As a Pharmacy Operations Specialist (PharmD), you will support health system customers through every stage of their journey with our AI-powered digital pharmacy platform - from kickoff and go-live through long-term adoption and growth. You'll bring deep pharmacy and pharmacy operations expertise throughout the implementation process, helping customers configure the platform to optimize their workflows and training their teams with confidence. Once customers are live, you'll shift into a customer success motion helping drive adoption and identifying opportunities to maximize value/ROI for our health system customers.
This role is ideal for a PharmD who has worked for a health system pharmacy or at a healthcare technology company supporting health system customers. You'll combine clinical and operational credibility with a structured, consultative approach across the entire customer journey.
WHAT YOU'LL DO
Implementation Support
  • Support implementations as the clinical and operational subject matter expert from contract signature through go-live and stabilization
  • Facilitate discovery sessions with health system pharmacy teams to understand workflows, system configurations, and operational requirements, translating these into a tailored implementation plan
  • Configure and validate the platform against customer-specific pharmacy workflows, formulary structures, and operational protocols
  • Help deliver training to pharmacist and technician end-users, ensuring teams are confident and competent ahead of go-live
  • Participate in customer onsites, virtual meetings, and calls
  • Help prepare customer-facing materials including training guides, onboarding documentation, and go-live checklists
  • Serve as the voice of the customer internally, channeling implementation feedback and insights to the Product team to inform the roadmap

Post-Go-Live Support
  • Support the ongoing customer relationship after go-live, particularly with peer pharmacists, pharmacy technicians, and/or health system leadership
  • Partner with Customer Success to maximize adoption and usage, proactively identifying customers who may need additional support, training, or re-engagement
  • Support regular business reviews with health system pharmacy leadership to assess value realization, surface challenges, and align on goals
  • Drive ongoing training and enablement initiatives to ensure teams are fully utilizing platform capabilities
  • Help identify and pursue expansion opportunities - including additional use cases, user growth, and new departmental adoption - in partnership with the Sales, Customer Success, and Account Management teams
  • Serve as the voice of the customer internally, channeling post-go-live feedback and insights to the Product team to inform the roadmap

Cross-Functional Collaboration & Process Improvement
  • Collaborate closely with Product and Engineering teams to surface product recommendations, configuration limitations, and feature requests
  • Document implementation and post-go-live learnings, workflow patterns, and customer feedback to help build scalable playbooks
  • Provide internal enablement to support teams on pharmacy workflows, terminology, and best practices
  • Contribute to the development and maintenance of implementation and CS templates and internal resources

WHAT WE'RE LOOKING FOR
Required:
  • PharmD or equivalent clinical background strongly preferred; deep understanding of health system pharmacy operations is required
  • 3-5+ years of experience working for a health system pharmacy
  • Experience using Epic or Cerner EHRs
  • Proven ability to engage credibly with pharmacy leaders (e.g., Chief Pharmacy Officers, VPs/Directors of Pharmacy)
  • Experience owning and nurturing customer relationships, including through business reviews, adoption tracking, and renewal support
  • Strong project management and organizational skills - you keep things on track and follow through consistently
  • Clear, professional communicator in writing and in meetings, able to translate pharmacy workflows into configuration decisions, training, and strategic conversations
  • Proactive, ownership-oriented mindset - comfortable working in a fast-paced, entrepreneurial environment where flexibility and initiative are critical
  • Proficiency with standard productivity and project management tools (e.g., Google Workspace, Slack, Microsoft Office)

Preferred:
  • Experience with Home Infusion or Specialty Pharmacy workflows
  • Experience at an early stage or growth stage healthcare technology company that supports health system customers
  • Experience implementing healthcare SaaS, clinical informatics, or pharmacy systems (e.g., EHR, pharmacy dispensing, medication management)
  • Familiarity with customer success methodologies, health scoring, or CRM tools (e.g., Salesforce, Gainsight)
  • Familiarity with Atlassian products (Jira, Confluence) or Agile development processes

Apply