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Cerner Go Live Support Jobs (NOW HIRING)

Insight Global

EPIC GO LIVE ATE-support

Philadelphia, PA · On-site

$45/hr

Serve as the primary on-site support during the Sectra imaging system go-live for all clinical and allied staff. * Provide real-time assistance to end users, guiding them through system workflows and ...

Fortuna BMC

Salesforce Go-Live Trainer

Norwalk, CA · On-site

$40/hr

As a Salesforce Go-Live Trainer, you'll provide hands-on, over-the-shoulder support to end users as they transition to a new Salesforce-based application. Working directly alongside Child Welfare ...

Wesley Medical Center

Pharmacy Tech Trainer

What You Will Accomplish In This Role The Expanse Pharmacy Education Trainer and Go Live Support roles are a workflow and training resource who will support the facility/market during implementation ...

New

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How much do cerner go live support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for cerner go live support in the United States is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.55 per hour, depending on experience, location, and employer.

What are the typical responsibilities of a Cerner Go Live Support specialist during a healthcare system implementation?

As a Cerner Go Live Support specialist, your primary responsibility is to assist clinicians and staff in adapting to and utilizing the new Cerner electronic health record (EHR) system during the critical go-live phase. This includes providing on-site troubleshooting, answering user questions, and helping resolve workflow issues as they arise. You’ll often work in collaboration with IT teams, clinical informatics, and end users to ensure a smooth transition and minimize disruptions to patient care. Effective communication and adaptability are key, as each day may present new challenges based on user feedback and evolving needs.

What is the difference between Cerner Go Live Support vs Cerner Implementation Specialist?

AspectCerner Go Live SupportCerner Implementation Specialist
Primary RoleProvides on-site or remote support during Cerner system go-live, troubleshooting issues, and ensuring smooth transition.Plans, coordinates, and executes Cerner system implementations, including configuration, testing, and training.
CredentialsTypically requires Cerner certifications, healthcare IT experience, and technical troubleshooting skills.Requires Cerner certifications, project management skills, and healthcare IT knowledge.
Work EnvironmentFast-paced, on-site support during go-live events, often in hospitals or clinics.Pre-implementation planning, training sessions, and project coordination, often in office or hospital settings.

While both roles require Cerner certifications and healthcare IT experience, Cerner Go Live Support focuses on providing immediate support during system deployment, whereas Cerner Implementation Specialists handle the planning and execution of the entire implementation process.

What are the key skills and qualifications needed to thrive as a Cerner Go Live Support specialist, and why are they important?

To thrive as a Cerner Go Live Support specialist, you need a solid understanding of healthcare workflows, Cerner EHR system expertise, and experience with clinical or IT support, often backed by relevant certifications or training. Familiarity with Cerner modules, ticketing systems, and troubleshooting tools is typically required. Strong communication, patience, and problem-solving abilities enable effective user guidance and rapid issue resolution during high-pressure go-live events. These skills are crucial for minimizing disruptions, ensuring a smooth transition, and maximizing user confidence in the new EHR system.

What is Cerner Go Live Support?

Cerner Go Live Support refers to the team and services that assist healthcare organizations when they launch or transition to a new Cerner electronic health record (EHR) system. These support professionals help end users, such as doctors and nurses, navigate the new system, troubleshoot issues, and ensure that workflows are followed correctly during the critical go-live period. Their goal is to minimize disruption, resolve problems quickly, and ensure that the transition to Cerner is as smooth and efficient as possible.
More about Cerner Go Live Support jobs
What cities are hiring for Cerner Go Live Support jobs? Cities with the most Cerner Go Live Support job openings:
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What job categories do people searching Cerner Go Live Support jobs look for? The top searched job categories for Cerner Go Live Support jobs are:
Cerner Go Live Support jobs near you
Infographic showing various Cerner Go Live Support job openings in the United States as of August 2026, with employment types broken down into 60% Full Time, 33% Part Time, and 7% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $33,871 per year, or $16.3 per hour.

Cerner Ambulatory Onboarding Analyst

Northside Hospital Inc.

Atlanta, GA

Full-time

Re-posted 9 days ago

Northside Hospital rating

7.2

Company rating: 7.2 out of 10

Based on 442 frontline employees who took The Breakroom Quiz

345th of 887 rated healthcare providers

Job description

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

The Ambulatory Cerner Onboarding Analyst is responsible for coordinating and executing the end-to-end onboarding of ambulatory practices and providers into the Cerner electronic medical record (EMR) system. This role serves as the primary point of contact for assigned practices, ensuring a structured, accurate, and timely onboarding experience while adhering to established workflows, governance, and quality standards. 

The analyst leads the onboarding process from initial project assignment through go-live support by paticiapting and facilitating task such as workflow reviews, onsite shadowing, preparing all required design and build documentation, preparing Data Collection Worksheets (DCWs)etc.  The analyst acts as a liaison between the Practices and the different IT Teams.  They collaborate closely with cross-functional teams.

In addition to project execution, the Ambulatory Cerner Onboarding Analyst is accountable for maintaining accurate project tracking, documenting status updates, escalating risks or delays, and participating in required meetings, handoffs, and validations. The role requires strong organizational skills, professional presence during onsite and virtual engagements, and a commitment to delivering high-quality, reliable information that supports safe and effective patient care. 

Qualifications

KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED

 

1.     B.S. Degree in Nursing, Business, Systems, or  related field or Five (5) years healthcare financial or clinical experience

2.     Two (2) years healthcare financial, clinical systems, or training experience (with B.S. Degree)

3. Experience with Cerner (Ambulatory preferred) 

4. Knowledge of ambulatory clinical, provider and front-office workflows 

5. Strong documentation, communication, and organizational skills 

6. Prior experience supporting Cerner Ambulatory implementations (full life cycle) or onboarding initiatives, including provider and practice go-lives 

7. Ability to create, design and maintain Excell Spreadsheets

 

KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION PREFERRED

1. Experience developing, reviewing, and handing off Documentation Configuration Worksheets (DCWs) and related build artifacts with a high level of accuracy 

2. Strong ability to collaborate with cross-functional teams (Workflow & Design, Revenue Cycle, Training, Project Management, and Practice Leadership) 

3. Clinical Experience (MA, RN, RT, etc) 

4. Proficiency with tracking and documentation tools (SharePoint, OneNote, and project trackers) 

Work Hours:8am-5pmEmployment Type: FULL_TIME

What Northside Hospital employees say

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About Northside Hospital

Sourced by ZipRecruiter

* 288-bed hospital, offering a full range of services including comprehensive and interventional stroke care, preventative and corrective cardiac care, full-service orthopedic and spine treatment, an ER 24/7®, and general surgery * As one of the first hospitals in the area to achieve Atrial Fibrillation Certification (SCPC), our technologically advanced hospital allows our highly skilled physicians, nursing and caregivers to serve our growing community * Northside Hospital was the first nationally recognized Comprehensive Stroke Center in Pinellas County and nationally recognized for quality and safety by earning an 'A' rating from the Leapfrog Group

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

1970

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