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Centric Software Jobs (NOW HIRING)

About Centric Software: CentricSoftwareis a global leader,providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We ...

Centric Software is a global leader in providing an innovative AI-enabled product-concept-to-commercialization platform for various brands. The Project Director is responsible for managing complex ...

Centric Software is a global leader providing innovative solutions for retailers and brands. They are seeking a Project Director to oversee complex software implementation programs, manage executive ...

Centric Software ® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail ...

Centric Software ® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail ...

About Centric Software: CentricSoftwareis a global leader,providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We ...

Software Developer - Sr

Reston, VA · On-site

$57.50 - $76/hr

Bachelor's degree in Computer Science or relevant field and 11+ years relevant experience with cloud and net-centric software development Description Nalley Consulting has an opportunity for an ...

Software Developer - Sr

Reston, VA · On-site

$57.50 - $76/hr

Bachelor's degree in Computer Science or relevant field and 11+ years relevant experience with cloud and net-centric software development Description Nalley Consulting has an opportunity for an ...

Centric Software is a global leader in providing innovative solutions for retailers, brands, and manufacturers. The Cloud Services Database Specialist will be responsible for managing and supporting ...

Cloud Principal Engineer

$57 - $76.25/hr

Centric Software is a global leader providing an innovative and AI-enabled product-concept-to-commercialization platform for various brands. They are seeking a Cloud Principal Engineer to define the ...

Cloud Principal Engineer

Campbell, CA · On-site +1

$64.50 - $86.25/hr

Centric Software ® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail ...

About Centric Software: CentricSoftwareis a global leader,providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We ...

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Centric Software information

See salary details

$117K

$191.8K

$274K

How much do centric software jobs pay per year?

As of Jun 12, 2026, the average yearly pay for centric software in the United States is $191,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $147,500.00 and $233,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Centric Software position, and why are they important?

To thrive as a Centric Software Product Specialist, you need a solid understanding of Product Lifecycle Management (PLM) systems, software implementation, and industry-specific business processes, often supported by a degree in computer science, engineering, or a related field. Familiarity with Centric Software’s PLM platform, ERP systems integration, and certifications in project management or agile methodologies are often highly valued. Exceptional communication, client management, and problem-solving skills help professionals succeed in delivering tailored solutions and managing diverse stakeholder expectations. These competencies are crucial for implementing effective PLM solutions, enhancing client satisfaction, and driving successful product development initiatives.

What are typical responsibilities for a Product Specialist at Centric Software?

As a Product Specialist at Centric Software, you will typically be responsible for understanding client requirements, configuring and implementing the PLM platform, and providing ongoing support both remotely and on-site. Your role will involve working closely with clients’ IT and business teams, delivering training sessions, and troubleshooting technical issues to ensure a smooth adoption process. You will also collaborate with Centric’s sales and product development teams to provide feedback on product enhancements and ensure customer success. This position offers valuable experience working with leading brands and opportunities to deepen your technical expertise in a dynamic, fast-growing software environment.

What is a Centric Software job?

A Centric Software job typically refers to a role at Centric Software, a company specializing in Product Lifecycle Management (PLM) solutions for industries like fashion, retail, and consumer goods. These jobs can range from software development and product management to sales, customer support, and consulting. Employees at Centric Software work on cutting-edge technology to help businesses streamline product development, improve collaboration, and speed up time-to-market.

More about Centric Software jobs
What cities are hiring for Centric Software jobs? Cities with the most Centric Software job openings:
What are the most commonly searched types of Centric Software jobs? The most popular types of Centric Software jobs are:
What states have the most Centric Software jobs? States with the most job openings for Centric Software jobs include:
Infographic showing various Centric Software job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $191,750 per year, or $92.2 per hour.
Cloud Services Escalation Lead

Cloud Services Escalation Lead

Centric Software

Campbell, CA • On-site

$130K - $160K/yr

Full-time

Posted 12 hours ago


Job description

About Centric Software:
Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.
Our story is one of rapid growth, bold ideas and extraordinary opportunities. We're here to challenge the status quo-and we're looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.
Key Responsibilities
  • Lead resolution of critical escalations across AWS, Azure, and GCP environments
  • Serve as the final escalation point for complex, customer-impacting incidents
  • Coordinate cross-functional teams (engineering, support, product) during outages and service disruptions
  • Conduct deep technical investigations and root cause analyses across cloud platforms
  • Develop and maintain escalation protocols, incident runbooks, and postmortem documentation
  • Communicate incident status and resolution plans to internal and external stakeholders
  • Identify patterns in escalations and collaborate with engineering to implement preventive measures
  • Mentor support engineers and contribute to internal knowledge sharing and training initiatives
  • Influence product and infrastructure roadmaps to improve reliability and customer experience

Required Skills & Experience
  • 8+ years in cloud operations, technical support, or infrastructure engineering
  • Hands-on experience with AWS, Azure, and GCP (multi-cloud architecture and troubleshooting)
  • Strong understanding of networking, security, and distributed systems
  • Proven track record in incident management and escalation handling
  • Excellent communication and stakeholder management skills
  • Ability to lead under pressure and drive clarity in ambiguous situations
  • Bachelor's or Master's in Computer Science, Engineering, or related field
  • Relevant certifications (e.g., AWS Solutions Architect, Azure Administrator, GCP Professional Cloud Architect) are a plus.
  • Deliver hands-on technical support for escalations, supporting both internal stakeholders and external customers.
  • Serve as Escalation Lead, owning complex technical issues through in-depth troubleshooting and cross-team coordination.

Preferred Attributes
  • Strategic mindset with a bias for action
  • Passion for operational excellence and customer success
  • Experience with ITIL, DevOps, and SRE principles
  • Familiarity with observability tools (e.g., Datadog, Splunk, New Relic, Prometheus)

The US base salary range for this full-time position is $130,000 - $160,000 (depending on location). Our salary ranges are determined by role, level and location. The range for each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience and relevant education or training. Please note that the compensation details listed reflect the base salary and certain positions may be offered with additional variable incentives.
Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.