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Central Station Supervisor Jobs (NOW HIRING)

Miller Protective Service, Inc.

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Central Station Operator

Memphis, TN · On-site

$13 - $16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

A Central Station Operator is responsible for receiving, interpreting, and responding to electronic ... Report system malfunctions, false alarms, and any unusual activity to the supervisor. * Assist in ...

Pavion

Central Station Operator 4pm-12am

Syosset, NY

$20 - $25/hr

Contact supervisor by telephone to report irregularities and obtain further instructions Basic ... Experience as a central station operator * Ability to use judgement and decision making skills to ...

Pavion

Central Station Operator 4pm-12am

Syosset, NY · On-site

$20 - $25/hr

Contact supervisor by telephone to report irregularities and obtain further instructions Basic ... Experience as a central station operator * Ability to use judgement and decision making skills to ...

Pavion

Central Station Operator 4pm-12am

Syosset, NY · On-site

$20 - $25/hr

Contact supervisor by telephone to report irregularities and obtain further instructions Basic ... Experience as a central station operator * Ability to use judgement and decision making skills to ...

Pavion

Central Station Operator 4pm-12am

Syosset, NY · On-site

$20 - $25/hr

Contact supervisor by telephone to report irregularities and obtain further instructions Basic ... Experience as a central station operator * Ability to use judgement and decision making skills to ...

Mulhaupts

Alarm Monitoring Clerk

Indianapolis, IN · On-site

$17/hr

As a Central Station Operator, your primary responsibility will be to efficiently handle incoming ... No supervisory responsibilities. Duties/Responsibilities: * Answers incoming phone calls and ...

University of Minnesota

PSECC Operator

Minneapolis, MN

$23.17 - $30.67/hr

  • Medical

  • Dental

  • Life

  • Retirement

This position is non-supervisory but may assign, direct, train or review the work of other staff ... Performs central station monitoring of campus card-access system alarms. Locates resources within ...

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All JobsCentral Station Supervisor Jobs

Central Station Supervisor information

See salary details

$30.5K

$59.8K

$99K

How much do central station supervisor jobs pay per year?

As of Aug 18, 2026, the average yearly pay for central station supervisor in the United States is $59,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What is a central station supervisor?

Central Station Supervisors are responsible for overseeing the operations of a central monitoring station, typically in the security or alarm monitoring industry. They manage teams of operators who monitor security systems, dispatch emergency responses, and ensure that all incidents are handled according to company protocols. Central Station Supervisors also ensure compliance with industry standards, provide training to staff, and handle escalated issues or emergencies. Their role is crucial in maintaining 24/7 security monitoring and ensuring prompt, effective responses to alarms or incidents.

What are the key skills and qualifications needed to thrive as a central station supervisor, and why are they important?

To thrive as a Central Station Supervisor, you need expertise in alarm monitoring, incident response protocols, and supervisory experience, often backed by a high school diploma or equivalent and relevant security certifications. Familiarity with central station software, alarm management systems, and emergency communication tools is typically required. Strong leadership, decision-making, and effective communication skills help you manage teams and coordinate responses under pressure. These abilities are crucial for ensuring prompt and accurate alarm handling, team performance, and regulatory compliance in security operations.

What are some common challenges faced by central station supervisors and how can they be effectively managed?

Central Station Supervisors often face challenges such as coordinating communication between multiple teams, ensuring compliance with strict protocols, and managing high-pressure situations like security breaches or emergency alarms. Effective management involves maintaining clear communication channels, providing regular training to staff, and utilizing robust monitoring systems to streamline operations. Supervisors who are proactive in problem-solving and foster a collaborative team environment can better handle the fast-paced nature of the role.

What is the difference between Central Station Supervisor vs Central Station Operator?

AspectCentral Station SupervisorCentral Station Operator
CredentialsHigh school diploma, certifications in alarm systems or securityHigh school diploma, basic alarm system training
Work EnvironmentSupervisory role overseeing operators, office or control room settingMonitoring security systems, operating alarm panels, in control rooms
Employer & IndustrySecurity companies, alarm monitoring centersAlarm monitoring centers, security firms

The Central Station Supervisor oversees and manages the team of Central Station Operators, ensuring security protocols are followed. In contrast, the Central Station Operator focuses on monitoring alarm systems and responding to alerts. Both roles require similar certifications and work in alarm monitoring environments, but the supervisor has additional responsibilities for team management and operational oversight.

What job categories do people searching Central Station Supervisor jobs look for?

The top searched job categories for Central Station Supervisor jobs are:

Central Station Supervisor jobs near you
Infographic showing various Central Station Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $59,835 per year, or $28.8 per hour.

Central Station Dispatcher - Part time

All-Guard Alarm Systems, Inc.

Livermore, CA • On-site

$19 - $20/hr

Part-time

Re-posted 25 days ago

Job description

Central Station Dispatcher - Swing Shift (01:30 pm - 10:00pm) - Part time
Position Overview:
The Central Station Dispatcher is the initial contact for dispatching emergency and non‐ emergency resources (public safety, alarm company personnel, responsible parties) and is responsible for managing the flow of incident related information to and from said resources. This position reports to the Central Station Manager/Central Station Assistant Manager/Shift Supervisor. The Central Station Dispatcher may be assigned additional tasks or duties by the Central Station Shift Supervisor and/or Central Station Manager and Assistant Manager.
Key duties amp; Responsibilities:
Please note the essential functions may vary depending on department size, organizational structure and/or geographic location.
  • Receive information from multiple sources requiring dispatch of emergency and/or non‐emergency resources.
  • Exhibit the knowledge to competently process alarm conditions as received, processing highest priority alarms first. Alarms will be processed consistently in accordance with departmental policy as outlined in GCS Training Guide and/or written memos or procedures.
  • Enter, update, and monitor the status of incidents via DICE, Immix by SureView or Frontel.
  • Properly, politely and diplomatically communicate necessary information to subscribers, emergency agencies, responsible persons, and the alarm companies using GCS approved customer service skills and phraseology or script.
  • Qualified to input a basic, uncomplicated account into DICE.
  • Receive and interpret verbal and written instructions to create new accounts. Receive temporary information changes from subscribers and Alarm Companies. Enter received data into the account file or forward information to data entry personnel for input.
  • Understand all of the operations of DICE alarm monitoring software in accordance with granted level of access. 1. Completing alarm events; manual alarm generation, creating, printing and completing service tickets, viewing reports of history. 2. Searching for accounts; placing accounts on test, writing account notes, entering O/C temporary schedules, viewing accounts and dealer accounts, exiting DICE. 3. Edit/Update Accounts: change account numbers, print/fax/email reports, dictate, compose, and complete edit requests.
  • Maintain filing or scanning of account paperwork. Working in conjunction with appropriate guidelines and procedures for filing and/or scanning.
  • Properly use phone equipment, including Listen/Talk back functions, transferring phone calls to appropriate personnel whether they are in house or in the field, send phone call to voicemail, conference two phone calls together when necessary, and following all written guidelines and procedures in regards to proper phone call etiquette.
  • Understands basic functions of alarm equipment as outlined in GCS Training Guide. Assists subscribers with basic technical questions/needs utilizing DICE and or Tech Help as well as performing successful downloading of panels upon request.
  • Exhibits professional behavior with all interactions, internal and external. Presents All‐Guard/Grand Central Station in a positive light at all times.
  • Maintains open communication with management including training needs, morale, and other basic employee issues.
  • Meets all deadlines as assigned.
Minimum Qualifications:
The following are the minimum qualifications an individual needs in order to successfully perform the duties and responsibilities of this position. Please note that the minimum qualifications may vary based upon the department and/or geographic location.
Skills and abilities:
  • Ability to function as an effective team member
  • Strong customer service orientation
  • Knowledge and ability to utilize 24‐hour time format
  • Ability to work day, swing, graveyard, and rotating shifts, holiday, weekends and overtime as needed.
  • Ability to read and follow written instructions
  • Ability to follow verbal instructions
  • Ability to communicate clearly and concisely both verbally and in writing.
  • Ability to meet deadlines
  • Ability to solve practical problems and carry out responsibility with minimum direction.
  • Ability to prioritize multitask responsibilities.
  • Computer Literacy
Physical Demands:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Must be able to see, hear, speak, and write clearly to communicate with employees, customers, and/or vendors; manual dexterity required for occasional reaching and lifting of small objects, and operating office equipment. Must be able to walk up two flights of stairs to get to work‐station.
Work Environment:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.
  • The office is clean, orderly, properly lit and ventilated. Noise levels are considered low to moderate.

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