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Central Operations Manager Jobs (NOW HIRING)

FullBloom

Virtual Central Operations Manager

Chicago, IL · On-site +1

$60K - $75K/yr

Overview The Virtual Central Operations Manager r serves as the operational leader of Catapult Learning's Virtual High Impact Tutoring (HIT) model and National Tutor Team. This role is the connective ...

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Central Operations Specialist

Santa Clarita, CA · On-site

$24 - $28/hr

Central Operations Specialist (Contract Leave of Absence Coverage - 3 Months) Location: Santa ... Ability to prioritize tasks, manage deadlines, and work accurately in a fast-paced environment.

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Central Operations Specialist

Cerritos, CA · On-site

$26/hr

Central Operations Specialist Location: Santa Clarita, Rancho Mirage, or Cerritos, CA Schedule ... Ability to prioritize tasks, manage deadlines, and work accurately in a fast-paced environment.

First Northern

Central Operations Specialist

Dixon, CA · On-site

$20 - $24/hr

Central Operations Specialist This Central Operations Specialist performs moderate to complex ... Strong attention to detail, problem-solving skills, and the ability to manage multiple tasks in a ...

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Central Operations Specialist

Rancho Mirage, CA · On-site

$24 - $28/hr

Central Operations Specialist (Contract Leave of Absence Coverage - 3 Months) Location: Santa ... Ability to prioritize tasks, manage deadlines, and work accurately in a fast-paced environment.

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Central Operations Manager information

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$31K

$63.5K

$118.5K

How much do central operations manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for central operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a central operations manager?

Central Operations Managers are responsible for overseeing and coordinating the internal processes and workflows within an organization, often across multiple departments or locations. Their main goal is to ensure operational efficiency, streamline procedures, and support business objectives by managing resources, implementing policies, and monitoring performance metrics. They often work closely with other managers and executive leadership to facilitate communication and execute company strategies. This role is critical in industries with complex logistics, supply chains, or large-scale service delivery. Central Operations Managers need strong leadership, problem-solving, and analytical skills to succeed.

What are the key skills and qualifications needed to thrive as a central operations manager?

To thrive as a Central Operations Manager, you need strong analytical skills, operational expertise, and experience in process optimization, often supported by a degree in business, operations, or a related field. Familiarity with enterprise resource planning (ERP) systems, data analytics tools, and project management software is typically required. Leadership, strong communication, and problem-solving abilities help individuals excel in managing teams and coordinating cross-functional activities. These skills and qualities are crucial for driving efficiency, ensuring smooth operations, and achieving organizational objectives.

How does a central operations manager typically collaborate with cross-functional teams to ensure smooth business operations?

A Central Operations Manager often acts as a bridge between various departments such as logistics, customer service, finance, and IT to streamline processes and resolve operational bottlenecks. They regularly coordinate meetings, manage communication channels, and implement standardized procedures to align the teams toward shared goals. This role requires strong interpersonal skills and adaptability, as priorities can shift quickly based on business needs. Successful collaboration often leads to improved efficiency, faster problem-solving, and higher overall performance across departments.

What is the difference between Central Operations Manager vs Operations Supervisor?

AspectCentral Operations ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments or locations, develops strategies, manages budgetsSupervises daily operations of a specific team or department, ensures tasks are completed
Required CredentialsBachelor's degree in Business, Management, or related field; often requires experience in operations managementBachelor's degree or equivalent; experience in team supervision
Work EnvironmentOffice-based, overseeing multiple sites or departmentsOn-site, directly managing staff and daily activities
Industry UsageCommon in large organizations, corporations, and multi-location businessesFound in various industries, typically in retail, manufacturing, or service sectors

The Central Operations Manager typically holds a broader strategic role, managing multiple departments or locations, while the Operations Supervisor focuses on overseeing daily activities within a specific team. Both roles require relevant management experience and credentials, but the scope and responsibilities differ significantly.

Is a central operations manager a high paying job?

A central operations manager typically earns a competitive salary that varies based on industry, location, and experience. These roles often require strong leadership, organizational skills, and knowledge of operational systems, which can contribute to higher compensation levels compared to entry-level positions.

What does a central operations manager do?

A central operations manager oversees and coordinates daily business activities across multiple departments or locations to ensure efficiency and consistency. They develop policies, manage resources, analyze performance data, and implement process improvements, often using tools like enterprise resource planning (ERP) systems. Strong leadership, organizational skills, and understanding of operational workflows are essential for this role.

What cities are hiring for Central Operations Manager jobs?

Cities with the most Central Operations Manager job openings:

What states have the most Central Operations Manager jobs?

States with the most job openings for Central Operations Manager jobs include:

What are popular job titles related to Central Operations Manager jobs?

For Central Operations Manager jobs, the most frequently searched job titles are:

Infographic showing various Central Operations Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Central Operations Manager

Manhattan, NY • On-site

SupportFinity™
IT Services • 51 - 200 employees
Learn more about SupportFinity™external

$90K/yr

Other

Dental, Vision, Retirement, PTO

Posted 11 days ago

Key responsibilities

  • Manage the performance and operations of the centralized outreach and engagement teams, including guiding protocols for individuals' support pathways.

  • Drive the success of outreach activities such as volume, enrollment, and member outcomes, and ensure smooth transitions between virtual and in-person care.

  • Lead and collaborate with clinical partners to balance operational efficiency with clinical needs, and support team performance through coaching and recruitment.

Job description

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health.

The Role

The Central Operations Manager is responsible for the performance and operations of firsthand's centralized outreach and engagement teams, guiding and leading our virtual peer support infrastructure. This leader oversees two separate teams: the Outreach team and the STRIVE team – ensuring consistent, scalable, and person‑centric support for individuals across all markets. The role is a critical driver of the individual journey across the company, managing the centralized peer team that supports new individuals as well as our lowest risk individuals longitudinally via our STRIVE team. Working in a dyad partnership with a clinical leader, you will ensure every individual receives the right level of care based on their unique clinical and social needs. This is a supervisory role with direct responsibility for hiring, coaching, and overseeing a multidisciplinary centralized team of Outreach Specialists and Strive Specialists – all certified peers.

Job Specifics
  • Manage the strive & regression pathways: Guide teammates in initiating Strive protocols when eligible for STRIVE, as well as regression protocols for those needing intensified community support throughout their journey with firsthand.
  • Achieve national outreach targets: Drive the success of the Outreach team's goals, including outreach volume, enrollment, and successful member outcomes, adapting practices as the business evolves.
  • Ensure seamless transitions: Work closely with local community leaders and community care teams to ensure a smooth transition for individuals moving between central virtual support and in‑person community care.
  • Drive clinical & ops rhythm: Lead and participate in daily huddles and biweekly Individual Progress Reviews (IPRs), collaborating across departments to drive integrated care and service delivery.
  • Lead in dyad partnership: Work side‑by‑side with a clinical leader to balance operational efficiency with clinical integrity, ensuring individuals are matched to the appropriate level of care based on their stability and social challenges.
  • Lead and inspire: Motivate centralized teams of peers and specialists dedicated to building trust virtually with individuals living with SMI and other complex conditions.
  • Performance coaching: Support the management of individual and team performance, effectively coaching staff with lived experience on engagement techniques, protocol execution, and crisis de‑escalation.
  • Talent leadership: Lead recruitment for both Outreach and Strive teams, fostering a culture of professional growth, peer support, and continuous learning.
You will be a good fit if you have
  • Collaborative spirit: You thrive in a dyad leadership model, valuing the intersection of clinical insight and operational execution.
  • Exceptional communication: Strong interpersonal skills with the ability to lead a team that builds deep trust via virtual channels.
  • Operational mindset: Excellent organizational and problem‑solving skills, with a focus on continuous improvement in a centralized/call center setting.
  • Peer‑first leadership: Strong management skills with a passion for supervising staff with lived experience and a commitment to the peer‑support model.
  • Adaptability: Ability to stay flexible and lead a team through changing protocols, strategies, and rapid growth.
  • Technical savviness: Proficiency with Google Office suite, Slack, and CRM programs.
The experience you bring includes
  • Required: Minimum five years experience in a healthcare‑focused business, as well as leadership for a remote‑only, front‑line team (such as a call center).
  • Minimum of three years of direct supervisory experience (specifically managing certified peer recovery specialists or similar staff with lived experience), including hiring and performance management.
  • Experience in multidisciplinary settings: Proven ability to lead in a setting that leverages clinical, peer, and operations expertise to provide holistic care.
  • Startup Experience: Experience in an early‑stage startup is strongly preferred.

Base salary range: $90,000—$90,000 USD

We firmly believe that great candidates for this role may not meet 100% of the criteria listed in this posting. We encourage you to apply anyway – we look forward to begin getting to know you.

Unfortunately, we are not able to offer sponsorship at this time.

Benefits
  • Base salary, equity (or a special incentive program for clinical roles) and performance bonus potential.
  • Physical and mental health coverage.
  • Dental and vision plans.
  • 401(k) with a match.
  • 16 weeks parental leave for either parent.
  • 15 days/year vacation in the first year (increases to 20 days/year in the second year and beyond).
  • Supportive and inclusive culture.
Vaccination Policy

Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID‑19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law. New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case‑by‑case basis and availability of a reasonable accommodation is not guaranteed.

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