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Cell Phone Customer Service Jobs in Virginia (NOW HIRING)

U-Haul

Customer Service Representative

Henrico, VA · On-site

$12.77 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

Glass Rhino Corp

Be Seen First

Computer and Phone Technical Sales Associate

Haymarket, VA · On-site

$14 - $20/hr

Cell phone repair: 3 years (Optional ++) * Computer repair: 3 years (Optional ++) * Sales and Customer Service: 3 years (Optional ++) Work Location: In person

Glass Rhino Corp

Be Seen First

Computer and Phone Technical Sales Associate

Haymarket, VA · On-site

$14 - $20/hr

Cell phone repair: 3 years (Optional ++) * Computer repair: 3 years (Optional ++) * Sales and Customer Service: 3 years (Optional ++) Work Location: In person

U-Haul

Customer Service Representative

Mount Crawford, VA · On-site

$12.77 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Alexandria, VA · On-site

$12.77 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Sterling, VA · On-site

$12.77 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Richmond, VA

$12.77 - $13.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

U-Haul

Customer Service Representative

Richmond, VA · On-site

$12.77 - $13.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Discounts on Apple products, Dell computers, cell phone plans, hotels, and more * 401(k) Savings ...

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All JobsCell Phone Customer Service JobsCell Phone Customer Service Jobs in Virginia

Cell Phone Customer Service information

See Virginia salary details

$12

$22

$34

How much do cell phone customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for cell phone customer service in Virginia is $22.88, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $25.24 per hour, depending on experience, location, and employer.

What are the biggest challenges faced by cell phone customer service representatives on a daily basis?

One of the main challenges in this role is handling a high volume of customer inquiries, which can include troubleshooting device issues, billing questions, and service plan changes. Representatives must quickly adapt to evolving products and policies while providing accurate and timely information. Additionally, managing interactions with upset or frustrated customers requires patience and excellent conflict resolution skills. However, many organizations offer ongoing training and team support to help employees succeed and build confidence over time.

What is a cell phone customer service?

A Cell Phone Customer Service job involves assisting customers with inquiries, troubleshooting technical issues, handling billing concerns, and providing information about mobile plans and services. Representatives communicate via phone, chat, or email to resolve problems efficiently. Strong communication, patience, and problem-solving skills are essential. The goal is to ensure customer satisfaction and retention by delivering excellent support.

What are the key skills and qualifications needed to thrive in the cell phone customer service position, and why are they important?

To excel as a Cell Phone Customer Service representative, you need strong communication and problem-solving skills, with a high school diploma or equivalent as the typical educational requirement. Familiarity with CRM systems, ticketing platforms, and basic knowledge of mobile devices and wireless plans are commonly expected in this role. Patience, active listening, and the ability to remain calm under pressure are key soft skills that enhance customer interactions. These skills and qualifications enable representatives to effectively resolve customer issues, build positive relationships, and support overall customer satisfaction and retention.

What are the most commonly searched types of Cell Phone Customer Service jobs in Virginia?

The most popular types of Cell Phone Customer Service jobs in Virginia are:

What are popular job titles related to Cell Phone Customer Service jobs in Virginia?

For Cell Phone Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Cell Phone Customer Service jobs in Virginia look for?

The top searched job categories for Cell Phone Customer Service jobs in Virginia are:

Cell Phone Customer Service jobs near you
Infographic showing various Cell Phone Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,583 per year, or $22.9 per hour.

Customer Support Representative II

Trice Healthcare

Richmond, VA • On-site

$15.75 - $21.50/hr

Other

Re-posted 26 days ago

Job description

Customer Service Representative

Duties may include maintaining ongoing relationships, providing support and resolving problems for customers. Assisting in studies to determine customer incentives and developing and preparing proposals for customer leads. Additional duties may include distributing mail, filing, faxing, copying, and processing forms, typing, preparing reports and auditing documents. Hours: 8:00am to 5:00pm Education: Phone customer service then will migrate to an email customer service rep.

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