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Job Title: Director of Technical Education Programs

Department: Education

Reports to: VP of Education & Training

FLSA Status: Exempt

Location: Fishers, IN

ABOUT CEDIA

CEDIA® is the association for smart home professionals™. Established in 1989, CEDIA remains founded on the principles of advocacy, connection, and education. Globally, CEDIA defends the rights of technology integrators in governmental bodies, gathers industry professionals and allied tradespeople, and creates trainings, standards, and certifications to ensure the smart home industry advances and draws fresh talent. CEDIA co-owns Integrated Systems Europe, the world's largest AV and systems integration exhibition, and founded CEDIA Expo, the world's largest residential technology show. Today, a community of over 30,000 CEDIA members from more than 80 countries deliver home technology solutions that enrich our lives. Learn more about CEDIA at www.cedia.org.

WHY JOIN CEDIA

Joining our team presents an exciting opportunity for individuals seeking a dynamic environment working alongside the tech industry that focuses on making a positive difference in people’s lives. Joining CEDIA means becoming an integral part of a passionate and driven global community, where your contributions will not only be recognized but also play a pivotal role in the success of our collective endeavors. If you are looking for a challenging yet rewarding experience, this is the team where you can make a meaningful impact and thrive in your career journey.

CEDIA offers competitive compensation and an attractive benefits package including remote work (US), generous vacation and holidays, volunteering time off, professional development, and more. As a global organization, you will get the opportunity to work with colleagues across the globe and build relationships through virtual team building activities and an annual weeklong company gathering.

CEDIA is proud to be certified as a Great Place to Work, a reflection of our commitment to cultivating a supportive, inclusive, and engaging workplace culture where employees feel valued and empowered.

SUMMARY

This role leads the strategy, development, quality, and global delivery of CEDIA’s tech ed portfolio, ensuring curriculum, certifications, instructor programs, and learning experiences align with emerging technologies, industry standards, workforce needs, and the smart home industry.

As a technical SME and education leader, you'll maintain a strong on-site presence at CEDIA HQ, support the Experience Center/training facilities, and serve as CEDIA’s lead North American technical instructor. The role delivers hands-on, instructor-led, virtual, and customized education for members and non-members.

Working with internal teams, volunteers, manufacturers, members, instructors, and partners, you'll drive instructional quality, learner outcomes, technical excellence, and continuous improvement while serving as an ambassador for CEDIA education.

WHAT YOU’LL BE ACCOUNTABLE FOR

You'll own the direction, development, delivery, and continuous improvement of CEDIA’s global tech ed programs, ensuring professionals have practical, relevant, industry-aligned training throughout their careers. This includes curriculum, certifications, instructor development, tech resources, learning pathways, standards, and emerging technologies.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned.

1. Technical Education Strategy

• Set direction and priorities for CEDIA’s global technical education portfolio.
• Lead development and evolution of technical education programs/products as a technical SME.
• Define priorities based on industry trends, workforce needs, strategy, and emerging technologies.
• Develop education pathways/curriculum frameworks with the Professional Development Council using adult-learning principles and multiple formats.
• Align education with careers, certifications, registered apprenticeships, and continuing professional development.
• Incorporate emerging technologies and advance LMS, virtual labs, simulations, AR/VR, and other delivery methods.
• Manage projects, timelines, budgets with the VP of Education & Training, SMEs, vendors, resources, and cross-functional teams.
• Continuously improve processes and the member/learner experience.

2. Curriculum & Competency Development

• Ensure content is accurate, relevant, competency-based, and aligned with certification, professional standards, and career pathways.
• Lead development/updating of curriculum, textbooks, online courses, presentations, assessments, certification content, and resources.
• Develop progressive learning pathways from entry-level through advanced expertise.
• Ensure curriculum addresses networking, cybersecurity, interoperability, AI, energy management, lighting, AV, controls, automation, and related technologies.
• Develop instructor guides, lab documents, assessments, and certification exams with the CEDIA Certification Commission.
• Establish training standards, methodologies, best practices, and quality assurance.
• Define requirements for labs, virtual/online learning, and assessments.
• Teach content confidently in person, virtually, and at events/local learnings.

3. Instructor & Hands-On Training Excellence

• Build/manage a global network of technical instructors and SMEs.
• Lead hands-on, lab-based, face-to-face, and virtual technical training, from short sessions through multi-day programs.
• Establish instructor qualification, onboarding, certification, training, evaluation, and quality requirements.
• Ensure training reflects real-world design, integration, installation, programming, commissioning, troubleshooting, and service.
• Expand instructor capacity globally while maintaining consistent outcomes and appropriate regional flexibility.
• Source/manage technical equipment and learning tools with internal teams/vendors.
• Oversee the Fishers Experience Center/training facilities, keeping systems and demonstrations current, operational, and aligned with industry standards.
• Support HQ programs and large- and small-group technical instruction.

4. Industry & Emerging Technology Alignment

• Keep education aligned with current and future industry needs.
• Engage manufacturers, integrators, educators, SMEs, technology providers, and industry leaders to identify skills gaps.
• Translate industry needs into competencies, programs, learning outcomes, and credentials.
• Develop manufacturer/technology-provider relationships while maintaining brand neutrality.
• Monitor global trends, standards, competitive education, and emerging technology.
• Ensure AI, cybersecurity, networking, interoperability, energy management, lighting, AV, controls, automation, and related competencies remain part of CEDIA’s strategy.
• Recommend programs/credentials addressing emerging skills gaps.
• Research technical documentation/standards and incorporate relevant changes.
• Facilitate industry collaboration and serve as a global ambassador for education, standards, certification, and professional development.

5. Global Program Quality & Workforce Development

• Scale technical education globally while maintaining consistent quality.
• Develop scalable models adaptable across international markets.
• Align education with workforce initiatives, apprenticeships, credentials, and career pathways.
• Establish global standards for instructors, assessments, labs, quality, and delivery.
• Use learner feedback, assessments, program evaluations, and performance data for continuous improvement.
• Lead volunteer committees/working groups and coordinate SMEs, volunteers, vendors, personnel, and resources.
• Build instructor/SME capacity globally, including local hands-on training labs.
• Support workforce strategies with the CEDIA Foundation addressing current/future industry skills.
• Expand access to education/career development and strengthen connections among education, certification, apprenticeship, and career progression.

REQUIRED SKILLS & ABILITIES

• Consistent on-site presence at CEDIA HQ while balancing domestic/international travel.
• Proven ability to deliver engaging hands-on classroom, lab, virtual, and event instruction.
• Ability to develop tech ed strategies, curriculum frameworks, competency models, and learning pathways.
• Strong knowledge of adult learning and multi-format instruction.
• Ability to recruit, develop, coach, evaluate, and support instructors/SMEs.
• Ability to translate evolving technologies, standards, workforce needs, and skills gaps into education.
• Strong management of timelines, budgets, resources, vendors, SMEs, volunteers, and cross-functional teams.
• Ability to establish curriculum, instructional, assessment, lab, and delivery standards and use data for improvement.
• Strong collaborative relationships with members, instructors, volunteers, manufacturers, educators, and partners while maintaining brand neutrality.
• Ability to scale consistent global programs while recognizing regional needs.
• Strong leadership, influence, collaboration, communication, presentation, and facilitation skills.
• Commitment to staying current with technology and education.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in a related field.
• 7+ years’ related experience, preferably in consumer electronics or systems integration, plus adult teaching experience.
• Experience leading/coaching contractors, volunteers, instructors, and/or cross-functional teams without direct reporting authority.
• Advanced systems integration knowledge, including cabling, audio, video, integration, automation, acoustics, equipment installation, and IT/networking.
• Experience creating short-form educational/best-practice content and videos for social media/websites to engage members and promote CEDIA education.
• Advanced networking skills strongly preferred.
• Adult education delivery, classroom management, and instructor/coaching experience.

TRAVEL

Up to 50% domestic/international travel, including possible evenings/weekends, to deliver CEDIA training/content at HQ, CEDIA Connects, local learnings, etc. Also requires annual organizational off-site travel of up to 2 weeks/year.