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Cds Technical Support Specialist Jobs (NOW HIRING)

Zirrus

Technical Support Specialist

Yadkinville, NC

We are searching for a Technical Support Specialist experienced in handling technical support for issues related to our products, services, equipment, technology, etc. The Technical Support ...

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How much do cds technical support specialist jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for cds technical support specialist in the United States is $26.57, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $30.53 per hour, depending on experience, location, and employer.

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Infographic showing various Cds Technical Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $55,275 per year, or $26.6 per hour.

Waters Empower CDS Technical Analyst

West Point, PA • On-site

Noblesoft Technologies
Software Development • 51 - 200 employees
Learn more about Noblesoft Technologiesexternal

Contractor

Re-posted 25 days ago

Job description

Job Title: Waters Empower CDS Technical Analyst
Location: West Point, PA or Rahway, NJ
 
Mandatory Skills: Waters Empower CDS Technical Analysis, Business Analysis, Technical support, Software installation & troubleshooting, User acceptance testing, Integration with Lab Instruments & validations. 
 
JD: 
  • 2+ years supporting Empower 3 platforms in pharmaceutical R&D, including hands-on troubleshooting of instrument and software connection issues.
  • Proven experience upgrading chromatography data systems in regulated environments (GxP), with strong understanding of CSV, audit trails, access controls, and change control.
  • Strong knowledge of large-scale CDS environments (500+ users, 750+ instruments) and laboratory workflows; chromatography instrumentation exposure is highly preferred.
  • Familiarity with LAC/e workstation concepts and client/server connectivity for CDS environments.
  • Basic troubleshooting skills for Windows-based lab PCs, drivers, services, and network connectivity.
  • Experience executing test scripts/checklists and documenting results with attention to detail.
  • Proficiency with Microsoft 365 (Teams, SharePoint, Excel, Word, PowerPoint) for collaboration and documentation.
  • Demonstrated supervisory experience leading small technical teams or deployment resources.
  • Validation expertise: creation and execution/oversight of IQ/OQ; contribution to PQ as needed; audit-ready documentation practices.
  • UAT experience: developing test cases, facilitating test execution, logging defects, verifying fixes, and sign-off coordination