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Casino General Manager Jobs in Ohio (NOW HIRING)

Urban Air Adventure Park

General Manager

Akron, OH · On-site

GENERAL MANAGER JOB SUMMARY Urban Air is seeking a General Manager to motivate, instill ... Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants * 3+ years of ...

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How much do casino general manager jobs pay per year?

As of May 28, 2026, the average yearly pay for casino general manager in Ohio is $100,563.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,620.00 and $164,542.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Casino General Manager, and why are they important?

To thrive as a Casino General Manager, you need extensive experience in hospitality management, a deep understanding of gaming regulations, and a relevant degree in business or hospitality. Proficiency with casino management systems, financial software, and compliance tools is typically required, along with gaming licensure. Strong leadership, problem-solving, and communication skills are essential for motivating staff and ensuring excellent guest experiences. These skills and qualities are crucial for maintaining regulatory compliance, optimizing operations, and achieving profitability in a highly competitive environment.

What are some of the main challenges a Casino General Manager faces in overseeing daily operations?

A Casino General Manager must balance regulatory compliance, customer satisfaction, and team leadership every day. This includes ensuring all gaming operations adhere to local and federal laws, addressing guest concerns promptly, and managing a diverse staff across multiple departments. Additionally, they monitor financial performance to meet revenue targets while maintaining high service standards in a fast-paced environment. Effective communication and quick decision-making are essential to navigate these complex, overlapping responsibilities.

What does a Casino General Manager do?

A Casino General Manager oversees the entire operation of a casino, ensuring that it runs efficiently and profitably while maintaining compliance with gaming regulations. Their responsibilities include managing staff, developing business strategies, monitoring financial performance, and ensuring exceptional customer service. They also work closely with regulatory agencies, handle guest relations, and are responsible for upholding the reputation and integrity of the casino. In addition, they may be involved in marketing efforts and developing new revenue streams to grow the business.

What is the highest paying position in a casino?

The highest paying position in a casino is typically the Casino General Manager, who oversees all operations and staff. Executive roles such as Vice President of Casino Operations or Director of Casino Marketing can also command higher salaries, especially in large or luxury casinos. Compensation varies based on the size of the casino, location, and individual experience.

What is the difference between Casino General Manager vs Casino Floor Supervisor?

AspectCasino General ManagerCasino Floor Supervisor
CredentialsTypically requires a bachelor’s degree in hospitality, business, or related field; experience in casino managementHigh school diploma or equivalent; experience in casino operations or customer service
Work EnvironmentOversees entire casino operations, including staff, marketing, and financialsManages daily floor activities, supervises dealers and staff, ensures smooth gaming operations
Industry UsageExecutive role found in large casinos and gaming resortsOperational role common in casinos of all sizes

The Casino General Manager focuses on overall casino strategy, financial performance, and staff management, while the Casino Floor Supervisor handles daily gaming floor operations and staff supervision. Both roles are essential but differ in scope and responsibilities within the casino industry.

What are popular job titles related to Casino General Manager jobs in Ohio? For Casino General Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Casino General Manager jobs in Ohio look for? The top searched job categories for Casino General Manager jobs in Ohio are:
What cities in Ohio are hiring for Casino General Manager jobs? Cities in Ohio with the most Casino General Manager job openings:
Casino General Manager jobs near you
Infographic showing various Casino General Manager job openings in Ohio as of May 2026, with employment types broken down into 64% Full Time, 34% Part Time, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $100,563 per year, or $48.3 per hour.
General Manager

General Manager

Urban Air Adventure Parks

University Heights, OH • On-site

$65K - $75K/yr

Full-time

Posted 11 days ago

Job description

GENERAL MANAGER
JOB SUMMARY
Urban Air is seeking a General Manager to motivate, instill accountability, and achieve results to drive success while maintaining our fun culture! This person will provide overall leadership, vision, and direction on initiatives and operating standards while providing a positive atmosphere for guests and staff.

RESPONSIBILITIES
PEOPLE
  • Hire, train, and provide mentorship to the staff to further develop their skills
  • Cultivate a team environment that provides exceptional customer service
  • Implement and execute all staff training programs
  • Assist in selecting and developing Area Leads and Certified Trainers for more responsibility or internal promotability
  • Lead and influence managerial staff through effective motivation, leveraging individual strengths to ensure maximum productivity
  • Ensure execution of all employee recognition and incentive programs as documented
  • Maintain a strong community presence through partnership with community and business organizations
OPERATIONS
  • Maintain a safe, clean, and secure environment for all guests and staff
  • Responsible for all aspects of the operation including entertainment, food, beverage, attractions, and property to facilitate the fulfillment of financial goals and company initiatives
  • Continuously improve operational execution through attention to detail and adherence to operating standards and philosophies
  • Provide direction to the management team and ensure all staff members perform at a consistently high level
  • Promote positive employee relations including effective delegation of managerial duties, fostering high staff morale, upholding operational standards
  • Assist franchise owner(s) in holding manager(s) accountable for setting and meeting departmental goals
  • Monitor online reviews to ensure we are consistently meeting the standard for the guest or improving their experience
FINANCIALS
  • Capitalize business opportunities in the market area by executing company marketing strategies to drive sales
  • Maintain systems that ensure overall fiscal responsibility for inventory control, including pars and proper ordering
  • Assure staffing levels and management coverage is appropriate to maximize the customer experience while maintaining the labor budget for the business
  • Analyze financial reports and develops action plans to grow revenue and control expenses to meet or exceed annual budgets
QUALIFICATIONS
  • Ability to enthusiastically interact with others
  • Strong character and exercises good judgment in decision-making
  • Experience in hospitality required: Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants
  • 3+ years of experience in Facility Operations amp; Management required
  • Demonstrated ability in developing team members in areas of responsibility
  • Demonstrated ability to achieve expected store financial results in areas of responsibility
  • Must be professional, energetic, self-motivated, and able to motivate others, and have a positive attitude
  • Intermediate computer skills - Microsoft Office (Excel, Word, PowerPoint)
  • Professional grooming and conduct must be constantly displayed
  • Adaptability, flexibility, and general enthusiasm for the business
  • Strong communication skills; ability to write and verbally communicate in a clear and concise manner
  • Ability to establish working relationships with all employees, management, and vendors
  • Ability to maintain and project professionalism, internally and externally, at all times
  • Ability to establish and communicate a vision for the park
  • Flexible in approach; can readily adapt to business and team needs and changes
  • Ability to hold oneself accountable for high personal standards of conduct and professionalism
  • Appreciation of diversity (thought, ethnic, gender, etc.)
  • Innovative and strategic thinker
  • Food service experience/management preferred
  • ServSafe Certification preferred
Salary Range: $65,000-$75,000
WHO WILL SUCCEED IN THIS ROLE
Our staff and guests are important to us and should be to you as well. For many of our staff, this is their first job. We are looking for a strong, vibrant leader who can set an example by providing guidance and direction to a majority of younger staff. Encouraging and helping them grow professionally and personally as they enter the workforce. Teaching them positive guest service skills to provide a fun, safe experience for our guests all while ensuring the GM tasks are being completed to control costs and drive revenue.
If this is you, apply now!
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.
ABOUT URBAN AIR ADVENTURE PARKS
Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.
Urban Air University Heights is an equal opportunity employer.

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