Global Head of Order to Cash
Location: Centreville, Virginia
S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company. For more information, visit www.spglobal.com/mobility.
The Head of Order to Cash will lead the design, transformation, and execution of the endโtoโend global Order to Cash function for our newly spunโoff public entity. This leader will serve as a key change agent, responsible for centralizing OTC operations across five entities, harmonizing processes and controls, and helping establish a scalable global operating model supported by fitโforโpurpose systems and tools.
This role will oversee OTC operations across all business units and geographies, driving standardization, service delivery excellence, strong controllership, and crossโfunctional alignment with Commercial, Finance, Accounting, Tax, IT, Legal, and Customer Operations.
Key Responsibilities
- Global OTC Leadership: Lead the global Order to Cash function across all business units, legal entities, and regions, with accountability for operational performance, service quality, compliance, and continuous improvement.
- Full OTC Lifecycle: Oversee customer master data governance, billing, invoicing, collections, cash application, deductions and disputes, credit management, and related reporting and controls.
- Governance: Establish clear governance, roles, responsibilities, and service delivery expectations across global and regional teams.
- Transformation and Centralization: Act as a strategic change agent in standing up and maturing the OTC function for the spunโoff company, leading the centralization of OTC operations across five entities and disparate tools/processes into a more unified, efficient, and scalable operating model.
- Standardization: Drive standardization of policies, procedures, KPIs, workflows, and controls while balancing necessary local requirements.
- Systems Partnership: Partner closely with IT to support systems strategy, process redesign, and implementation of enabling technologies.
- Finance Partnership: Partner with Accounting and Revenue teams to support proper transaction flow, issue resolution and clean periodโend closes.
- Operational Excellence: Ensure timely and accurate billing, effective collections, strong cash conversion, and disciplined management of disputes and unapplied cash; develop and track key performance indicators, service level expectations, and management reporting.
- Process Improvement: Identify and resolve process bottlenecks, control gaps and customerโimpacting issues; support contractโtoโcash connectivity and coordination across commercial and finance operations.
- Regulatory and Controls: Partner with Controllership, Internal Audit, SOX and Compliance teams to ensure processes are well controlled, documented and auditโready; ensure adherence to revenueโrelated operational controls, segregation of duties, approval frameworks and regulatory requirements.
- Team Leadership: Evaluate organizational design and talent needs to support futureโstate operations, drive engagement, capability building, succession planning and strong team culture through change.
Qualifications
โข Bachelorโs degree in Finance, Accounting, Business or related field required; advanced degree preferred.
โข 12+ years of progressive experience in Order to Cash, shared services, finance operations or related functions, including significant global leadership experience.
โข Demonstrated success leading largeโscale OTC transformation, centralization or operating model redesign in a complex, multiโentity environment.
โข Experience supporting a carveโout, spinโoff, IPOโreadiness effort or largeโscale business transformation strongly preferred.
โข Deep understanding of endโtoโend OTC processes, controls, systems dependencies and service delivery models.
โข Strong knowledge of governance, risk, compliance and internal control expectations within a publicโcompany or publicโcompanyโready environment.
โข Experience leading global teams and operating effectively across multiple geographies and stakeholder groups.
โข Strong executive presence, communication skills and ability to influence across functions and levels.
โข Proven ability to balance strategic transformation leadership with operational execution.
Preferred Experience
โข Experience centralizing OTC activities across multiple legal entities, ERPs or billing platforms.
โข Exposure to ERP and finance systems implementations or rationalization efforts.
โข Experience in highโgrowth, matrixed or newly independent organizations.
โข Familiarity with subscription, data, technology or servicesโbased business models is a plus.
Compensation/Benefits Information (US Applicants Only)
Final base salary for this role will be based on the individualโs geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits.
Equal Employment Opportunity (EEO) Statement
Mobility provides equal employment opportunity (EEO) to all persons, regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. In addition, Mobility will provide reasonable accommodations for qualified individuals with disabilities. Mobility delivers Essential Intelligence that shapes decision making. We provide the worldโs leading organizations with the right data, connected technologies and expertise they need to move ahead.