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Case Worker Jobs in Boston, MA (NOW HIRING)

Walnut Street Center Inc

Case Worker

Bedford, MA · On-site

$23 - $25/hr

Case Worker Location: Medford, MA Salary: $23-$25/Hour About Us: Walnut Street Center is a not-for-profit human service agency that empowers adults with Intellectual Disabilities to live engaged and ...

Walnut Street Center Inc

Case Worker

Bedford, MA · On-site

$23 - $25/hr

Case Worker Location: Medford, MA Salary: $23-$25/Hour About Us: Walnut Street Center is a not-for-profit human service agency that empowers adults with Intellectual Disabilities to live engaged and ...

Casa Esperanza, Inc

HIV Outreach/Case Worker

Boston, MA · On-site

$20.75 - $27/hr

The HIV Outreach Worker/Case Manager will ensure the Tu Bienestar program is delivering and documenting the provision of high quality services in compliance with funder requirements, and agency and ...

Casa Esperanza, Inc

HIV Outreach/Case Worker

Roxbury, MA · On-site

$20.50 - $26.75/hr

The HIV Outreach Worker/Case Manager will ensure the Tu Bienestar program is delivering and documenting the provision of high quality services in compliance with funder requirements, and agency and ...

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Case Worker information

See Boston, MA salary details

$32K

$51.5K

$76K

How much do case worker jobs pay per year?

As of Sep 4, 2026, the average yearly pay for case worker in Boston, MA is $51,524.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $59,200.00 per year, depending on experience, location, and employer.

What is a case worker?

Case workers are professionals who assist individuals and families in accessing social services and support. They assess clients' needs, develop care plans, and connect them with resources such as housing, healthcare, financial aid, and counseling. Case workers often work with vulnerable populations, including children, the elderly, or those experiencing homelessness, to help improve their quality of life and ensure their safety and well-being. They may work for government agencies, non-profits, or healthcare organizations.

What are the key skills and qualifications needed to thrive as a case worker, and why are they important?

To thrive as a Case Worker, you need a background in social work or a related field, strong case management skills, and often a relevant degree or certification such as a BSW or MSW. Familiarity with case management software, documentation systems, and regulatory guidelines is typically required. Excellent interpersonal skills, active listening, and cultural sensitivity are crucial for building trust and advocating effectively for clients. These skills and qualities are essential for providing targeted support, navigating complex social systems, and achieving positive outcomes for individuals and families.

What are the most common challenges case workers face when managing their caseloads, and how are these typically addressed?

Case Workers often manage multiple clients with diverse and complex needs, which can make prioritizing tasks and meeting deadlines challenging. High caseloads and limited resources may lead to stress or burnout, but most organizations provide supervision, peer support, and ongoing training to help staff cope. Effective time management, regular check-ins with supervisors, and utilizing case management software are common strategies that help Case Workers stay organized and provide quality support to clients.

How hard is it to become a case worker?

Becoming a case worker typically requires a relevant bachelor's degree in social work, psychology, or a related field, along with relevant experience or internships. Some positions may require certification or licensing, and strong communication and organizational skills are essential for success in the role.

What qualifications do I need to be a case worker?

To become a case worker, a bachelor's degree in social work, psychology, or a related field is typically required. Relevant skills include strong communication, organization, and problem-solving abilities, and some positions may require certification or licensure depending on the area of specialization and employer requirements.

What are the most commonly searched types of Case Worker jobs in Boston, MA?

The most popular types of Case Worker jobs in Boston, MA are:

What are popular job titles related to Case Worker jobs in Boston, MA?

For Case Worker jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Case Worker jobs in Boston, MA look for?

The top searched job categories for Case Worker jobs in Boston, MA are:

What cities near Boston, MA are hiring for Case Worker jobs?

Cities near Boston, MA with the most Case Worker job openings:

Case Worker jobs near you
Infographic showing various Case Worker job openings in Boston, MA as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $51,524 per year, or $24.8 per hour.

Case Worker

Walnut Street Center Inc

Bedford, MA • On-site

$23 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Position: Case Worker

Location: Medford, MA

Salary: $23-$25/Hour


About Us:

Walnut Street Center is a not-for-profit human service agency that empowers adults with Intellectual Disabilities to live engaged and meaningful lives. WSC provides this by offering quality, outcome-based services which meet evolving stakeholder's needs and bring together caring, engaged, and informed family members, friends, community partners, and employees to support these individuals.

WSC is actively seeking a Case Worker to provide supports for adults with developmental disabilities who are living independently or with their families. This position ensures that the individuals achieve/maintain independence and control of their lives. Our Case Worker will join our growing team to provide coverage in the Concord/Acton/Littleton (Central Middlesex County) area.

This role is interesting because you will:

  • Balance a regular caseload dependent upon each individual’s hours of support
  • Provide skill training to both individuals and outside staff, medical and benefits coordination, supportive counseling, and crisis intervention as directed by the individual. 
  • Promote activities and opportunities leading to personal growth and accomplishment. 
  • Develop a therapeutic relationship with individuals 
  • Assist with the development, implementation, evaluation and documentation of Individuals Treatment Plans (ISP, etc.).  
  • Supports and monitors individual funds as appropriate - provide guidance/support to ensure financial needs are addressed.
  • Complete behavior modifying medication assessments
  • Promote individual choice and self-expression based upon quality service principles. Ensure that individuals are treated with respect and dignity at all times, and maintain confidentiality regarding their records and other information.
  • Provide oversight of individual’s home environment to ensure compliance with basic safety practices. 
  • Provide transportation as appropriate in response to individuals’ schedules and desired activities and/or appointments. *Uses personal vehicle and public transportation.

You are qualified if you have: 

  • Associate's degree (preferred)
  • Valid drivers license required - Use of personal vehicle and able to travel up to 100% of the time
  • Covid19 vaccination card
  • Ability to pass background checks
  • Ability to communicate effectively in English
  • Ability to independently complete computer based training

How our values show up in this role:

  • Advocacy: You look for ways to improve wellbeing, bring about positive change, and ensure individuals voices are heard in decisions that affect them.
  • Dignity: You respect a person's autonomy and their freedom to make their own choices in their personal lives, encouraging them to participate fully in the community.
  • Empowerment: You assist in providing the confidence, authority, skills, and belief to achieve goals.
  • Support: You reinforce mastered skills, teach and foster new skills, and celebrate milestones along the way.

Benefits and perks of working with us!

  • Health Insurance 
  • Dental Insurance
  • Life Insurance
  • Vision Insurance
  • Flexible Spending Account (FSA)
  • 401K matching
  • Generous PTO
  • Tuition Reimbursement

We celebrate Diversity

WSC is committed to creating a workplace that reflects the world around us. We believe that the key to good work is empowering our people and we know that diversity and inclusion are a large part of that equation. Our realities shape our everyday experiences and it's our responsibility to our employees, clients, and our communities to address the issues with workplace representation. WSC does not discriminate on the basis of race, religion, color, nation origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are a proud equal opportunity employer.