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Case Worker Jobs in Amherst, MA (NOW HIRING)

Gandara

Case Worker | Level-Up

Holyoke, MA · On-site

$21.50/hr

Case Worker | Level-Up Work Location: Springfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: The Supportive Housing Case Worker provides on-going case ...

Gándara Center

Case Worker | Level-Up

Holyoke, MA · On-site

$21.50/hr

Case Worker | Level-Up Work Location: Springfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V *Union/Non-Union Job Summary: The Supportive Housing Case Worker provides on-going case ...

Center for Human Development

Caseworker

Amherst, MA · On-site

$38K/yr

Requirements * 2 years' experience working with at-risk families and providing case management and client advocacy * A working knowledge of social justice and poverty issues * An understanding of how ...

HELIX HUMAN SERVICES INC

Case Manager

Springfield, MA · On-site

$50K - $70K/hr

Case Manager Provide intensive case management to children and youth referred by the Department of ... Licensed social worker or license eligible. * Valid driver's license. * Ability to work ...

New

Encompass Health

Case Manager

Ludlow, MA · On-site

$21 - $27/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a ... Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We ...

Center for Human Development

Case Manager

Amherst, MA · On-site

$20/hr

Case Manager - Big Brothers Big Sisters of Hampshire County (BBBSHC) Program: Big Brothers Big ... Displays sound judgment, patience, and a deep commitment to social justice and working with diverse ...

Regard Healthcare

Case Manager

Cummington, MA · On-site

$24 - $27/hr

Working under the supervision of the Senior Therapist, the Case Manager advocates for clients, addresses immediate needs, coordinates services within community resources, and helps ensure the safety ...

South Middlesex Opportu

Case Manager, PDPR

Palmer, MA · On-site

$22/hr

Working Conditions: The program is located in a lodging house. Smoking is not permitted in the building. As part of the responsibilities of this position, the case manager will have direct or ...

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All JobsCase Worker JobsCase Worker Jobs in Amherst, MA

Case Worker information

See Amherst, MA salary details

$29.1K

$46.7K

$68.9K

How much do case worker jobs pay per year?

As of Aug 28, 2026, the average yearly pay for case worker in Amherst, MA is $46,711.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $53,700.00 per year, depending on experience, location, and employer.

What is a case worker?

Case workers are professionals who assist individuals and families in accessing social services and support. They assess clients' needs, develop care plans, and connect them with resources such as housing, healthcare, financial aid, and counseling. Case workers often work with vulnerable populations, including children, the elderly, or those experiencing homelessness, to help improve their quality of life and ensure their safety and well-being. They may work for government agencies, non-profits, or healthcare organizations.

What are the key skills and qualifications needed to thrive as a case worker, and why are they important?

To thrive as a Case Worker, you need a background in social work or a related field, strong case management skills, and often a relevant degree or certification such as a BSW or MSW. Familiarity with case management software, documentation systems, and regulatory guidelines is typically required. Excellent interpersonal skills, active listening, and cultural sensitivity are crucial for building trust and advocating effectively for clients. These skills and qualities are essential for providing targeted support, navigating complex social systems, and achieving positive outcomes for individuals and families.

What are the most common challenges case workers face when managing their caseloads, and how are these typically addressed?

Case Workers often manage multiple clients with diverse and complex needs, which can make prioritizing tasks and meeting deadlines challenging. High caseloads and limited resources may lead to stress or burnout, but most organizations provide supervision, peer support, and ongoing training to help staff cope. Effective time management, regular check-ins with supervisors, and utilizing case management software are common strategies that help Case Workers stay organized and provide quality support to clients.

How hard is it to become a case worker?

Becoming a case worker typically requires a relevant bachelor's degree in social work, psychology, or a related field, along with relevant experience or internships. Some positions may require certification or licensing, and strong communication and organizational skills are essential for success in the role.

What qualifications do I need to be a case worker?

To become a case worker, a bachelor's degree in social work, psychology, or a related field is typically required. Relevant skills include strong communication, organization, and problem-solving abilities, and some positions may require certification or licensure depending on the area of specialization and employer requirements.

What job categories do people searching Case Worker jobs in Amherst, MA look for?

The top searched job categories for Case Worker jobs in Amherst, MA are:

What cities near Amherst, MA are hiring for Case Worker jobs?

Cities near Amherst, MA with the most Case Worker job openings:

Case Worker jobs near you
Infographic showing various Case Worker job openings in Amherst, MA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $46,711 per year, or $22.5 per hour.

Case Worker | Level-Up

Gandara

Holyoke, MA • On-site

$21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

Why Work for Gandara:
Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!
Benefits:
  • Retirement Plan 403(b)
  • Health, Dental, Vision, Pet and Life Insurance
  • Paid vacations
  • Paid holidays
  • 8 discretionary days
  • Mileage Reimbursement

Salary:
  • Hourly Rate | $21.50

Additional Benefits:
  • Career Growth Opportunities
  • Culturally Diverse population
  • Clinical Licensing Support

Job Title: Case Worker | Level-Up
Work Location: Springfield, Ma.
*Bilingual Candidates Encouraged to Apply
*EOE M/F/D/V
*Union/Non-Union
Job Summary:
The Supportive Housing Case Worker provides on-going case management services to individuals and families in recovery from substance use disorder. These services are provided either in the office, participants home, or/and in the community to support recovery and housing stability.
Duties and Responsibilities:
  • Establish positive professional working relationships with individuals assessed and served.
  • Provide and coordinate support to maintain housing stability.
  • Provide case management services, including intakes and assessments.
  • Assess and facilitate access to mainstream benefits (SSI, SSDI, SNAP, TANF).
  • Provide linkages to community resources that increase opportunities for economic independence.
  • Teach necessary skills such as transportation, budgeting, etc, that enable independent functioning as needed.
  • Provide training on activities of daily living and life skills, including but not limited to financial literacy, budgeting, nutrition, and parenting skills to individuals in a group setting.
  • Provide advocacy and teach self-advocacy in accessing needed services.
  • Work with participants to create and achieve smart goals with an individual service plan.
  • Completes all required reports and tracking tools for participants, funding sources, and the agency.
  • Ability and willingness to drive agency vehicle if needed.
  • Respond to after-hours work-related phone calls and emergencies.
  • Perform other tasks as determined by the Manager of Supportive Housing Services or other Department/Agency administrators.
  • Seeks and uses management staff for training and supervision.
  • Seeks and attends community trainings to strengthen skills and knowledge.
  • Attends Agency and Department required meetings and trainings.
  • Sensitivity to, and respect for, the diverse world views and different communication styles of individuals of diverse ethnic, linguistic and/or cultures which nurture and shape an organization that celebrates and promotes diversity in its workforce.
  • Highly effective and well-honed verbal and written communication and presentation skills in English; interpersonal skills necessary to persuade and guide both peers and other Agency staff regarding operational matters.

Minimum Qualifications:
  • Ability to deal with diverse populations.
  • Good typing/computer skills.
  • Lived experience preferred.
  • Must have valid driver's license and willing to use own vehicle to transport clients
  • Bi-Lingual / Bi-Cultural applicants encouraged to apply.
  • Commitment to racial equity and inclusive practices.
  • Knowledge of community resources and services
  • Ability to provide client-centered services

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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