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Case Service Manager Jobs (NOW HIRING)

WI ยท On-site

As part of a consultancy mission at a client site representing Keystone Solutions, the Service Manager is responsible for the operational management of services related to a central case management ...

New

Case Manager (case management)

Newark, DE ยท On-site

$19.50 - $25.25/hr

VQ is a national child, youth, and family services organization providing residential programming ... The Case Manager plays a crucial role in providing compassionate support and guidance to youth in ...

Service Manager

Somerset, NJ ยท On-site

$115K - $125K/yr

Manage daily customer support and service operations, including case management, service requests, and escalations * Ensure adherence to SLAs, response times, and service quality standards * Act as a ...

Service Manager

Somerset, NJ ยท On-site +1

$115K - $125K/yr

Manage daily customer support and service operations, including case management, service requests, and escalations * Ensure adherence to SLAs, response times, and service quality standards * Act as a ...

Service Manager is required to effectively lead and develop the service team to provide excellent ... with Case IH being our primary brand of equipment. * Our Core Values: Heroic Customer Support ...

New

Service Manager

Portsmouth, NH ยท On-site

$95K - $115K/yr

In the case of conflict between the information listed and the official plan documents, the plan documents will always govern. Job Summary The Service Manager will be responsible for providing ...

Service Manager

North Kansas City, MO ยท On-site

$85K - $90K/yr

In the case of conflict between the information listed and the official plan documents, the plan documents will always govern. Job Summary The Service Manager will be responsible for providing ...

In the case of conflict between the information listed and the official plan documents, the plan documents will always govern. Job Summary The Service Manager will be responsible for providing ...

Service Manager

Portsmouth, NH ยท On-site

$95K - $115K/yr

In the case of conflict between the information listed and the official plan documents, the plan documents will always govern. Job Summary The Service Manager will be responsible for providing ...

Service Manager

Kansas City, MO ยท On-site

$85K - $90K/yr

In the case of conflict between the information listed and the official plan documents, the plan documents will always govern. Job Summary The Service Manager will be responsible for providing ...

In the case of conflict between the information listed and the official plan documents, the plan documents will always govern. Job Summary The Service Manager will be responsible for providing ...

Service Manager

North Kansas City, MO ยท On-site

$85K - $90K/yr

In the case of conflict between the information listed and the official plan documents, the plan documents will always govern. Job Summary The Service Manager will be responsible for providing ...

Customer Service Case Manager (04DBA) US-FL- MelbourneDescription Drive your career forward with Percepta and join the people powering the world's leading automotive customer experiences. As a ...

Customer Service Case Manager Apply now Save jobSaved job Drive your career forward with Percepta and join the people powering the world's leading automotive customer experiences. As a Customer ...

Service Manager

Saco, ME ยท On-site

$95K - $115K/yr

In the case of conflict between the information listed and the official plan documents, the plan documents will always govern. Job Summary The Service Manager will be responsible for providing ...

In the case of conflict between the information listed and the official plan documents, the plan documents will always govern. Job Summary The Service Manager will be responsible for providing ...

Showing results 21-40

Case Service Manager information

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How much do case service manager jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for case service manager in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

Is a case service manager a stressful job?

A case service manager role can be stressful due to managing multiple client cases, meeting deadlines, and coordinating with various stakeholders. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in environments with tight schedules or complex cases.

What qualifications do you need to be a case service manager?

A case service manager typically needs a bachelor's degree in social work, healthcare, or a related field, along with relevant experience in case management or social services. Strong communication, organizational skills, and knowledge of relevant regulations are also important; some roles may require professional certifications such as Certified Case Manager (CCM).

What cities are hiring for Case Service Manager jobs?

Cities with the most Case Service Manager job openings:

What states have the most Case Service Manager jobs?

States with the most job openings for Case Service Manager jobs include:

What are popular job titles related to Case Service Manager jobs?

For Case Service Manager jobs, the most frequently searched job titles are:

Infographic showing various Case Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.

Service Manager

WI โ€ข On-site

Other

Posted 2 days ago

New


Job description

Mission Overview:

As part of a consultancy mission at a client site representing Keystone Solutions, the Service Manager is responsible for the operational management of services related to a central case management system for the judicial domain. This role ensures service quality, continuity, and continuous improvement in alignment with ITIL best practices.

Key Responsibilities:
  • Manage daily operations of services (support, service desk).
  • Implement and manage ITIL processes (Incident, Problem, Change, Request Management).
  • Coordinate Service Desk activities (L1 / L2 / L3 support).
  • Monitor and prioritize incidents (bugs) and service requests.
  • Manage changes and ensure controlled releases.
  • Track SLA/KPI performance and provide reporting.
  • Act as the operational point of contact between business, ICT, and vendors.
  • Drive continuous service improvement.
  • Maintain operational documentation and procedures.
Profile:
  • 1โ€“4 years of experience in IT support or service management.
  • Basic knowledge of ITIL principles.
  • Strong analytical and organizational skills.
  • Good communication and coordination abilities.
  • Structured and proactive mindset.
Nice to have:
  • ITIL certification.
  • Experience in public sector or judicial environments.

At Keystone Solutions, we offer a dynamic consultancy environment where you will tackle diverse challenges across various client projects. Our commitment to turbo-charged learning ensures that you will have broad professional development opportunities, and we are dedicated to supporting your career growth.

Duration:

As soon as possible - 08/11/2026 2 months (full time)

Skills required:
  • .Net - Level: Junior - Most recent: Any time
  • Data & Services Architecture - Level: Junior - Most recent: Any time
  • Identity and Access Management (IAM) - Level: Expert - Most recent: Any time
  • ITIL - Level: Junior - Most recent: Any time
  • Microsoft Dynamics - Level: Junior - Most recent: Any time
  • Salesforce - Level: Expert - Most recent: Any time
Language requirements:
  • Dutch or French
  • Level Native
  • English
  • Level Active knowledge
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