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Case Service Manager Jobs in Arizona (NOW HIRING)

Phoenix Children's Hospital

Case Manager

Phoenix, AZ · On-site

$19.75 - $25.50/hr

PCH-MAIN | Case Management Location: Phoenix Shift: Mon-Fri, Days, 8am-5pm Category: Nursing ... Coordination of Care Manages a defined service line patient population to achieve optimal discharge ...

Phoenix Children's Hospital

Case Manager

Phoenix, AZ · On-site

$19.75 - $25.50/hr

The Case Manager is responsible for Length of Stay management and discharge planning. Develops ... Coordination of Care Manages a defined service line patient population to achieve optimal discharge ...

AHG MASTER

Case Manager

Phoenix, AZ

$20 - $25/hr

Specific responsibilities include conducting initial assessments, group counseling, case management services, and aftercare planning. - Case Manager Job Functions: * Monitor and document client ...

Rite of Passage

CASE MANAGER

Queen Creek, AZ · On-site

$20 - $25.75/hr

Depending on location, the Case Manager reports to the Director of Student Services, Case Management Coordinator, Unit Manager and/or Program Director. Minimum Qualifications: * Have a BA/BS in a ...

cbi

Case Manager

Mesa, AZ

$19.75 - $25.50/hr

Job Summary The Case Manager provides case management services in the community to patients experiencing serious mental illness and/or those who are considered high risk due to their acuity level.

cbi

Case Manager

Mesa, AZ

$19.75 - $25.50/hr

Job Summary The Case Manager provides case management services in either the community and/or in office setting to patients and their families. The Case Manager assists the patient and care team in ...

cbi

Case Manager

Mesa, AZ

$19.75 - $25.50/hr

Job Summary The Case Manager provides case management services in the community to patients experiencing serious mental illness and/or those who are considered high risk due to their acuity level.

cbi

Case Manager

Mesa, AZ

$19.75 - $25.50/hr

Job Summary The Case Manager provides case management services in either the community and/or in office setting to patients and their families. The Case Manager assists the patient and care team in ...

cbi

Case Manager

Mesa, AZ

$19.75 - $25.50/hr

Job Summary The Case Manager provides case management services in either the community and/or in office setting to patients and their families. The Case Manager assists the patient and care team in ...

cbi

Case Manager

Mesa, AZ · On-site

$19.75 - $25.50/hr

Job Summary The Case Manager provides case management services in the community to patients experiencing serious mental illness and/or those who are considered high risk due to their acuity level.

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Case Service Manager information

Is a case service manager a stressful job?

A case service manager role can be stressful due to managing multiple client cases, meeting deadlines, and coordinating with various stakeholders. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially in environments with tight schedules or complex cases.

What qualifications do you need to be a case service manager?

A case service manager typically needs a bachelor's degree in social work, healthcare, or a related field, along with relevant experience in case management or social services. Strong communication, organizational skills, and knowledge of relevant regulations are also important; some roles may require professional certifications such as Certified Case Manager (CCM).

What cities in Arizona are hiring for Case Service Manager jobs?

Cities in Arizona with the most Case Service Manager job openings:

Case Service Manager jobs near you
Infographic showing various Case Service Manager job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

Entry Level Customer Service Manager - Homecare

Sun City, AZ

BrightSpring Health Services
Health Care and Social Assistance • 10K+ employees
Learn more about BrightSpring Health Servicesexternal

$20 - $22/hr

Full-time

Retirement

Re-posted 10 days ago

BrightSpring Health Services rating

4.9

Company rating: 4.9 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

Job description

All Ways Caring HomeCare


We'd Love to Hear From You - Who We Are Looking For:

Join our Sun City, AZ team as a Customer Service Manager (CSM) responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.

  • Seeking a self-motivated professional with prior scheduling and management or supervisory experience
  • An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency
  • A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships
  • An experienced communicator and problem solver who is well-organized

Why You'll Love Working With Us in Sun City:

  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Flexible work schedules close to home
  • Retention and referral bonuses
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities 

What you will do:

Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.

Responsibilities include, but not limited to:

  • Oversee quality care and overall client satisfaction
  • Supervise and provide guidance to the Caregivers who provide direct care to the clients served
  • Manage employee scheduling, identify problem situations, and implement proactive solutions
  • Maintain strong and positive relationships with referral partners, payor sources, and clients
  • Ensure proper documentation and record-keeping
  • Conduct periodic home visits and safety checks

What you will need:

  • Associate or bachelor’s degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
  • Accountable, reliable, and ability to work independently with good judgement
  • Valid driver’s license and auto insurance
  • Effective verbal and written communication
  • Excellent customer service skills

All Ways Caring HomeCaredelivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com. Follow us on Facebook and LinkedIn.


We also welcome candidates with strong case management, residential services, or supervisory experience, as equivalent professional experience may satisfy degree qualification.


USD $20.00 - $22.00 / Hour

What BrightSpring Health Services employees say

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