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Case Processing Officer Jobs (NOW HIRING)

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Case Processing Officer information

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How much do case processing officer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for case processing officer in the United States is $19.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.88 per hour, depending on experience, location, and employer.

What is a case processing officer?

Case Processing Officers are professionals responsible for reviewing, evaluating, and managing applications or cases within organizations, often in government or legal settings. Their primary role is to ensure that all documents and information are complete and meet required standards before making decisions or passing cases to other departments. They may handle immigration, legal, or benefits applications, depending on their workplace. These officers play a crucial role in maintaining the integrity and efficiency of organizational processes. Attention to detail, analytical skills, and knowledge of relevant regulations are essential for this job.

What are the key skills and qualifications needed to thrive as a case processing officer?

To thrive as a Case Processing Officer, you need strong analytical skills, attention to detail, and a solid understanding of administrative procedures, often supported by a relevant diploma or degree. Familiarity with case management systems, document tracking software, and government databases is typically required. Excellent organizational abilities, discretion, and strong communication skills help you manage sensitive information and interact effectively with stakeholders. These competencies ensure efficient, accurate case handling and compliance with regulations in high-volume environments.

What are some common challenges faced by case processing officers, and how can they be managed effectively?

Case Processing Officers often encounter challenges such as managing high caseloads, meeting strict deadlines, and ensuring accuracy while adhering to complex regulatory guidelines. Effective time management, attention to detail, and strong organizational skills are crucial for success in this role. Collaborating closely with colleagues and utilizing case management systems can help streamline workflows and reduce errors. Regular communication with supervisors and ongoing training also empower officers to stay updated with process changes and improve efficiency.

What are popular job titles related to Case Processing Officer jobs?

For Case Processing Officer jobs, the most frequently searched job titles are:

Case Processing Specialist - Des Moines IA

Des Moines, IA

CoreCivic
Public Safety Administration • 10K+ employees

Full-time

Posted 21 days ago


CoreCivic rating

5.8

Company rating: 5.8 out of 10

Based on 160 frontline employees who took The Breakroom Quiz


Job description

30.94 per hour

At CoreCivic, our employees are driven by a deep sense of service, high standards of professionalism and a responsibility to better the public good. CoreCivic is currently seeking a Case Processing Specialist.  Come join a team that is dedicated to making an impact for the people and communities we serve.

The Case Processing Specialist provides case processing and administrative support to Immigration and Customs Enforcement's (ICE) mission under the direction of ICE field office personnel.  Processes immigration cases and completes associated activities, including immigration records management and document preparation.  Maintains and updates electronic and paper-based case files, ensuring compliance with federal privacy laws, federal data security requirements and partner policies.

ESSENTIAL FUNCTIONS:

The incumbent should be able to perform the following functions at a pace and level of performance consistent with the job performance requirements.

1.     Provides case processing and administrative support to Immigration and Customs Enforcement's (ICE) mission.  Processes immigration cases including immigration records management and document preparation.  Maintains alien records in accordance with DHS policies and federal data security requirements.

2.     Enters case data into ICE systems, ensuring accuracy and compliance with agency protocols and data integrity requirements.  Coordinates with ICE to address data quality and integrity issues.

3.     Retrieves, compiles, and organizes county, state, and federal court records, conviction documents, and supporting case materials from multiple databases and other governments sources in preparation for ICE review and/or hearing.

4.     Assists ICE legal representatives in obtaining criminal history checks and other supporting documentation as needed prior to court.

5.     Prepares, reviews, and manages case files, ensuring accuracy and completeness in all documentation.  Provides logistical and administrative support to alleviate administrative burdens from law enforcement officers.  Ensures all administrative applications are reviewed, A-files are updated, where applicable, and docket officers notified and referred to ICE for appropriate law enforcement action.

6.     Assists with docket coordination with Executive Office of Immigration Review (EOIR) and US Citizenship and Immigration Services (USCIS).  Coordinates with ICE Officers to facilitate hearing schedules, and adjudications; ensuring all documentation has been filed and/or submitted.

7.     Reviews appropriate paperwork for filing an Application for Stay of Deportation/Removal, Order of Supervision (OSUP) or Own Recognizance (OR) reporting, Bond applications or other documentation for completeness and accuracy.

8.     Coordinates with ICE officers to facilitate interviews, hearings, removals, and case updates.

9.     Maintains up-to-date case status records, court scheduling details, and case tracking logs.  Generates case status reports and monitoring dashboards. 

10.  Tracks compliance with release conditions and reports violations as applicable to designated ICE liaison.

11.  Organizes and prepares removal documents and coordinates with ICE personnel for scheduling removal and staging flights.  Ensures aliens scheduled for removal have necessary documentation in A-files per ICE instructions.  Verifies all documents are completed and inventory prepared and ready on time and day of departure. Ensures case is closed in ICE data systems and file is transferred for storage.

12.  Verifies detainees have necessary legal paperwork, appropriate quantity of medications per medical standards, property and valuables before transfer or removal, including retrieving and verifying travel documents.

13.  Performs routine duties in accordance with established policies, regulations and procedures to maintain order and provide for the security, care and direct supervision of detainees in the holding areas, during transport and all established locations.  Maintains visual observation and conduct regular welfare checks.

14.  Domestic U. S. travel may be required.


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About CoreCivic

Sourced by ZipRecruiter

At CoreCivic , we do more than manage inmates, we care for people. CoreCivic is currently seeking Registered Nurses who have a passion for providing the highest quality care in an institutional setting.

Industry

Public safety administration

Company size

10,000+ Employees

Headquarters location

Brentwood, TN, US

Year founded

1983