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Case Processing Officer Jobs (NOW HIRING)

The GEO Group

CASE PROCESSING SPECIALIST

Aurora, CO

$32.55/hr

Coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates ... processing. * Proficient with general PC application software products (Microsoft Office suite)

CoreCivic

Case Processing Specialist - Minot ND

Minot, ND · On-site

$30.72/hr

The Case Processing Specialist provides case processing and administrative support to Immigration ... Coordinates with ICE Officers to facilitate hearing schedules, and adjudications; ensuring all ...

CoreCivic

Case Processing Specialist - Omaha NE

Omaha, NE · On-site

$31.11/hr

The Case Processing Specialist provides case processing and administrative support to Immigration ... Coordinates with ICE Officers to facilitate hearing schedules, and adjudications; ensuring all ...

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How much do case processing officer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for case processing officer in the United States is $19.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.88 per hour, depending on experience, location, and employer.

What is a case processing officer?

Case Processing Officers are professionals responsible for reviewing, evaluating, and managing applications or cases within organizations, often in government or legal settings. Their primary role is to ensure that all documents and information are complete and meet required standards before making decisions or passing cases to other departments. They may handle immigration, legal, or benefits applications, depending on their workplace. These officers play a crucial role in maintaining the integrity and efficiency of organizational processes. Attention to detail, analytical skills, and knowledge of relevant regulations are essential for this job.

What are the key skills and qualifications needed to thrive as a case processing officer?

To thrive as a Case Processing Officer, you need strong analytical skills, attention to detail, and a solid understanding of administrative procedures, often supported by a relevant diploma or degree. Familiarity with case management systems, document tracking software, and government databases is typically required. Excellent organizational abilities, discretion, and strong communication skills help you manage sensitive information and interact effectively with stakeholders. These competencies ensure efficient, accurate case handling and compliance with regulations in high-volume environments.

What are some common challenges faced by case processing officers, and how can they be managed effectively?

Case Processing Officers often encounter challenges such as managing high caseloads, meeting strict deadlines, and ensuring accuracy while adhering to complex regulatory guidelines. Effective time management, attention to detail, and strong organizational skills are crucial for success in this role. Collaborating closely with colleagues and utilizing case management systems can help streamline workflows and reduce errors. Regular communication with supervisors and ongoing training also empower officers to stay updated with process changes and improve efficiency.

What are popular job titles related to Case Processing Officer jobs?

For Case Processing Officer jobs, the most frequently searched job titles are:

Case Processing Officer jobs near you

CASE PROCESSING SPECIALIST

Centennial, CO • On-site

The GEO Group
See more jobs at The GEO Groupexternal

$32.55/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 hours ago

The GEO Group rating

7.4

Company rating: 7.4 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

Job description

Benefits Information
**This position is based in Centennial, CO**
Full-time employees will enjoy a competitive benefits package with options for you and your family including:
• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Equal Opportunity Employer
Overview
Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.
Who We Are:
GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.
Why Work for GEO:
  • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
  • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities
Summary:
The Case Processing Specialists assists ICE Personnel with immigration records management and document preparation. Works under the general direction of ICE field office personnel.
Primary Duties and Responsibilities:
  • Process cases and perform all peripheral activities, immigration records management, and document preparation.
  • Prepare, review, and manage case files, ensuring accuracy and completeness in all documentation.
  • Ensure Alien Files (A-files) and ICE systems reflect a case status that is updated, accurate, and complete.
  • Accurately enters data into ICE systems, ensuring compliance with agency protocols and data integrity requirements.
  • Maintain and update electronic and paper-based case files, ensuring compliance with federal privacy laws, DHS policies, and federal data security requirements.
  • Retrieve, compile, and organize county, state, and federal court records, conviction documents, and supporting case materials from multiple databases, and other government sources.
  • Maintain up-to-date case status records, court scheduling details, and case tracking logs.
  • Generate case status reports and monitoring dashboards.
  • Assist with docket coordination with EOIR and USCIS. Coordinate with ICE officers to facilitate interviews, hearings, removals, and case updates.
  • Review appropriate paperwork for completeness and accuracy.
  • Ensure all administrative applications are reviewed, A-files are updated, and docket officers timely notified for appropriate law enforcement action.
  • Track compliance with release conditions and report violations, as applicable.
  • Assist ICE Office of Principal Legal Advisor (OPLA) in obtaining criminal history checks and other supporting documentation as needed prior to court.
  • Assist ICE personnel with scheduling and coordinating interviews between detainees and ICE officers, consulates, and legal representatives, as assigned.
  • Organize and prepare removal documents and coordinate with ICE personnel for scheduling removal and staging flights. Ensure all documentation is prepared and accurate.
  • Ensure aliens scheduled for removal have the necessary documentation in A-files per ICE instructions.
  • Ensure travel information, ICE Air scheduling and manifest(s) are completed, detention center release forms are prepared, and property inventories/receipts are ready on the scheduled time and day of departure.
  • Ensure detainees have the necessary legal paperwork, seven-day supply of medications, property, and valuables before transfer or removal.
  • Collect, review for completeness and accuracy, and file signed Form I-205 Warrant of Removal/Deportation departure verifications in A-file.
  • Ensure case is closed in ICE data systems and file is transferred to the National Record Center for storage.
  • Schedule interviews between detainees and ICE officers, consulates, and legal representatives as applicable.
  • Communicate with all detainees in the detainee's primary language using translation device/services if needed.
  • Provide other logistical and administrative support for ICE personnel as assigned.
  • Provide surge support after hours, including expanded breadth and depth of tasks, as required.
  • Perform other duties as assigned.

Qualifications
Minimum Requirements:
  • Associate's degree from an accredited institution or one year of directly related industry experience required.
  • Experience and/or training related to reviewing law enforcement documentation such detention files, custodial records, or immigration case files including A-files and DHS databases, or previous experience conducting interviews for immigration or detention related purposes required.
  • Bachelor's degree in a related discipline is preferred.
  • Knowledge of program objectives, policies, procedures, and requirements related to immigration case processing.
  • Proficient with general PC application software products (Microsoft Office suite).
  • Ability to exercise initiative, judgment, and knowledge in the performance of complex, confidential, and sometimes difficult duties.
  • Must be a United States citizen.
  • Must be at least twenty-one (21) years of age or older.

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