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Case Manager Jobs in Ontario (NOW HIRING)

BMO Capital Markets

Case Manager

Toronto, ON · On-site

CA$35K - CA$66K/yr

Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making ...

U.S.VETS

$23.08 - $28.85/hr

What You'll Do As a Case Manager II, you will provide trauma-informed, strengths-based case management to veterans Responsibilities include: * Conduct thorough client assessments and develop ...

CMHA - Concord

CA$56K - CA$68K/yr

The Case Manager will be working primarily in our Vaughan Office located at 8271 Keele St Unit 2, Vaughan, ON L4K 1Z1and out in the community and will be required to travel within York Region and ...

Bayshore HealthCare

Nurse Case Manager

Mississauga, ON · On-site

JOB SUMMARY Nurse Case Manager (NCM) will play an essential role in supporting patients living with a neurological/rare disease to improve both their health outcomes and quality of life. NCM offers ...

Wawanesa Insurance

Senior Case Manager

Ottawa, ON · Hybrid

CA$70K - CA$80K/yr

Qualifications * 3 - 5 years experience working in a Disability Case Management position. * Post-secondary degree/diploma in a medical or related field preferred. * Demonstrated advanced skills with ...

Wawanesa Insurance

Senior Case Manager

Kitchener, ON · Hybrid

CA$70K - CA$80K/yr

Qualifications * 3 - 5 years experience working in a Disability Case Management position. * Post-secondary degree/diploma in a medical or related field preferred. * Demonstrated advanced skills with ...

Wawanesa Insurance

Senior Case Manager

Toronto, ON · Hybrid

CA$70K - CA$80K/yr

Qualifications * 3 - 5 years experience working in a Disability Case Management position. * Post-secondary degree/diploma in a medical or related field preferred. * Demonstrated advanced skills with ...

Bayshore HealthCare

Nurse Case Manager

Mississauga, ON · On-site

JOB SUMMARY The Nurse Case Manager (NCM) will play an essential role in supporting patients living with HIV disease to improve both their health outcomes and quality of life and support people who ...

destinationone Consulting

Various locations across Ontario Mental Health Case Managers coordinate care and support services for individuals with mental health issues. They advocate for clients, helping them access resources ...

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Showing results 21-40

All JobsCase JobsCase Manager JobsCase Manager Jobs in Ontario

Case Manager information

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$10

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How much do case manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for case manager in Ontario is $20.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.12 per hour, depending on experience, location, and employer.

What is a case manager?

Case managers are professionals who coordinate and manage support services for individuals in need, such as patients, clients, or social service recipients. They assess clients’ needs, develop care plans, and connect them with appropriate resources to improve their well-being. Case managers often work in healthcare, social services, or mental health settings and act as advocates to ensure clients receive comprehensive and effective support. Their goal is to help clients achieve the best possible outcomes through continuous monitoring and adjustment of care plans.

What do case managers do?

A case manager is a patient care professional who assesses and oversees a patient’s or client’s complete case. Case managers coordinate the many providers involved in a patient’s or client’s care. Depending on the particular position, this may mean coordinating social services, rehabilitation and therapy services, home healthcare, in-patient care, and more. Above all, case managers see that the needs of their patients' or clients' are understood clearly and met as best they can be.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong organizational skills, a background in social work or a related field, and typically a bachelor's degree or relevant certification such as CCM (Certified Case Manager). Familiarity with case management software, electronic health records, and documentation systems is essential for managing client information efficiently. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and advocating for clients' needs. These competencies are crucial to coordinating resources, ensuring client well-being, and achieving successful outcomes in complex cases.

How does a case manager typically collaborate with other professionals to support clients?

Case Managers frequently work as part of a multidisciplinary team that may include social workers, healthcare providers, mental health professionals, and community resource coordinators. Regular communication and coordination are essential, as Case Managers often organize case conferences, share client progress updates, and advocate for client needs across various services. Collaborating effectively ensures that clients receive comprehensive and cohesive support, making teamwork and strong interpersonal skills critical for success in this role.

What is the difference between Case Manager vs Social Worker?

AspectCase ManagerSocial Worker
Required CredentialsCertification (e.g., CCM), relevant degreesDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & IndustryHealthcare, insurance, social servicesPublic and private social service organizations
Common Search/ComparisonFocus on care coordination and resource managementFocus on counseling, advocacy, and social support

While both roles involve supporting individuals in need, Case Managers primarily coordinate care and resources within healthcare and social service settings, often requiring certification. Social Workers provide counseling, advocacy, and emotional support, typically holding social work degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

Is a case manager a hard job?

A case manager's job can be challenging as it involves managing complex client needs, coordinating services, and handling emotional situations. The role requires strong communication, organization, and problem-solving skills, and may involve working under pressure or with difficult cases.
More about Case Manager jobs

What are the most commonly searched types of Case jobs in Ontario?

The most popular types of Case jobs in Ontario are:

What are popular job titles related to Case Manager jobs in Ontario?

For Case Manager jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Case Manager jobs in Ontario look for?

The top searched job categories for Case Manager jobs in Ontario are:

What cities in Ontario are hiring for Case Manager jobs?

Cities in Ontario with the most Case Manager job openings:

Case Manager jobs near you
Infographic showing various Case Manager job openings in Ontario as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,813 per year, or $20.6 per hour.

Bilingual Disability Case Manager

People Corporation

Toronto, ON

CA$60K - CA$67K/yr

Full-time

Medical, Dental, Life, Retirement

Posted 7 days ago

Key responsibilities

  • Process short-term disability claims for payment by applying established policies and procedures.

  • Provide administrative support to clients, members, and insurers to facilitate effective and prompt processing of disability claims.

  • Manage cases until return to work or claim resolution.

Job description

We are seeking a Bilingual Disability Case Manager to join our Coughlin team in Ottawa, Burlington, or Winnipeg, though we are flexible on location.
If you are bilingual (French and English) and an experienced Disability Management professional or have a keen interest in health, wellness, and disability management, plus enjoy working in a team environment, we encourage you to apply.
The Bilingual Disability Case Manager is required to process short-term disability claims for payment by applying established policies and procedures. They will also provide administrative support to clients, members, and insurers to allow effective and prompt processing of all disability claims. In addition, the Bilingual Disability Case Manager will be a direct liaison with Trustees, employers, and members to provide information regarding procedures and claim status to the plan consultants and other company staff as needed.The Bilingual Disability Case Manager will:

  • Review disability claims to determine fitness for work and ongoing eligibility and entitlement to benefits based on medical documentation, functional abilities, job demands, and contractual provisions

  • In collaboration with the client and treatment providers, develop and implement case management plans focused on recovery and timely return to work

  • Conduct regular assessments to understand the client's ongoing functional abilities, recovery, and treatment needs

  • Determine work-readiness and develop suitable RTW programs

  • Identify barriers impacting recovery or RTW and coordinate expedited health care or rehabilitation services

  • Manage cases until return to work or claim resolution

To be successful as the Bilingual Disability Case Manager with Coughlin & Associates, you will need:

  • Completion of a Bachelor's degree or diploma in a health-related field or disability management

  • 3+ years experience in disability claims adjudication or case management

  • Full fluency in French and English

  • A high degree of confidentiality as you will have access to a moderate range of confidential information

  • Strong judgement and critical thinking skills - able to exercise judgement in various situations and ensure work is completed in a timely and accurate fashion in order to meet deadlines

  • Accuracy and Precision - an ability to detect errors before they have negative impact

  • Communication skills - responding to clients, members or other external contacts, preparing correspondence, assisting with appeals, etc.

  • Strong assessment and decision-making skills

  • Strong understanding of medical and mental health conditions and treatments

  • To effectively manage and resolve conflict


All-star candidates will have:

  • Proficiency using the Microsoft Suite - MS Word, Excel, Outlook, etc...

  • A customer service-focused mentality with a positive outlook and a high level of accountability

  • The ability to prioritize and multi-task in a fast-paced environment

What's in it for you:

  • Learn by working alongside our experts.

  • Extended health care and dental benefits

  • A retirement savings plan with company contributions

  • A suite of Health & Wellness offerings

  • Mental Health programs and support for you and your family

  • Assistance for the completion of industry designations

  • Competitive compensation

About Coughlin & Associates Ltd.:


Across the country, thousands of Canadians rely on Coughlin & Associates Ltd. to design and administer their group medical, dental, disability, life insurance and pension benefits. Coughlin is a full-service benefits consultant and third party administrator. Our services include:

  • Group benefits consulting and plan marketing

  • Plan administration and correspondence

  • Claims adjudication and payment

Established in 1958, Coughlin & Associates Ltd. provides services to some of Canada's most respected companies, unions, and public service organizations.


Providing an inclusive, accessible environment, where all employees and clients feel valued, respected, and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com

The base salary for this position is between $60,000 - $67,000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc.). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.

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