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Manager Case Management Jobs in Ontario (NOW HIRING)

St Michael's Home

Case Manager

Toronto, ON

CA$21K/mo

Demonstrated experience in case management, assessment, and working with individuals experiencing mental health and/or substance use challenges. Training in motivational interviewing and group ...

St. Michael's Homes

Case Manager

Toronto, ON · On-site

CA$21K/mo

Demonstrated skills in assessment, case management, and supportive counselling * Ability to work collaboratively within interdisciplinary teams and with community partners * Experience working within ...

CMHA Durham

Case Manager

Oshawa, ON · On-site

Reporting to the HART Hub Lead, this position provides case management, advocacy and support services to mental health and addictions clients within the HART Hub of the Canadian Mental Health ...

WCYR

Housing Case Manager

Newmarket, ON · On-site

CA$62K - CA$65K/yr

Provide short-term case management, and make referrals to support community members with housing retention * Compile reports on housing needs and community recommendations * Develop and maintain ...

Akausivik Inuit Family Health Team

Case Manager

Ottawa, ON · On-site

CA$27.50 - CA$31.03/hr

Case Management and care navigation, including facilitating communication (language and culture interpretation). * Guide resolution of issues, regarding access and barriers to health. * Provide ...

Volunteers of America

Case Manager Entry

Chatsworth, ON · On-site

CA$21.33 - CA$22.45/hr

Care Coordination, Case Management, System and Housing Navigation * Advocacy on behalf of participants before other clinical, agency and community settings * Capacity Building Motivate participants ...

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All JobsCase Management JobsManager Case Management JobsManager Case Management Jobs in Ontario

Manager Case Management information

See Ontario salary details

$31K

$90.8K

$119K

How much do manager case management jobs pay per year?

As of Aug 23, 2026, the average yearly pay for manager case management in Ontario is $90,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $105,000.00 per year, depending on experience, location, and employer.

What are the roles and responsibilities of a manager case management?

A Manager Case Management oversees a team responsible for coordinating and managing patient care or client services, often within healthcare, social services, or insurance organizations. Their duties include supervising case managers, developing policies and procedures, ensuring compliance with regulations, and improving the quality and efficiency of service delivery. They also analyze outcomes, provide staff training, and collaborate with other departments to ensure comprehensive care. The role requires strong leadership, communication, and organizational skills.

What are the key skills and qualifications needed to thrive as a manager case management?

To thrive as a Manager Case Management, you need a strong background in healthcare management, case management experience, and often a relevant degree such as nursing, social work, or healthcare administration. Familiarity with case management software, electronic health records (EHRs), and certifications like CCM (Certified Case Manager) are typically expected. Leadership, problem-solving, and excellent communication skills distinguish top performers in this role. These skills ensure effective coordination of care, regulatory compliance, and optimal outcomes for both patients and the organization.

What are some common challenges faced by a manager case management, and how can they be addressed?

A Manager of Case Management often encounters challenges such as balancing high caseloads, ensuring compliance with complex regulations, and fostering effective communication between interdisciplinary teams. Addressing these challenges involves developing efficient workflow processes, staying updated on industry standards, and promoting ongoing staff training. Building strong relationships with physicians, social workers, and other healthcare professionals is also essential for successful care coordination and positive patient outcomes.

What is the difference between Manager Case Management vs Case Coordinator?

AspectManager Case ManagementCase Coordinator
CredentialsRN, LCSW, or relevant healthcare certificationsTypically a bachelor's degree in healthcare or social services
Work EnvironmentHealthcare facilities, insurance companies, managed care organizationsHospitals, clinics, social service agencies
ResponsibilitiesOversees case management teams, develops care plans, manages complex casesCoordinates patient care, schedules appointments, assists with documentation

The main difference is that Manager Case Management holds leadership responsibilities, overseeing teams and strategic planning, while Case Coordinators focus on direct patient or client coordination and support tasks. Managers typically require more experience and advanced certifications, whereas Coordinators perform more operational, hands-on roles.

Is being a manager case management a good career?

A manager in case management oversees healthcare or social service teams, coordinating patient or client care and ensuring compliance with regulations. It is a stable career with opportunities for advancement, requiring strong leadership, communication skills, and relevant certifications. The role often involves a mix of administrative and clinical responsibilities and typically offers competitive salaries and benefits.

What are the most commonly searched types of Case Management jobs in Ontario?

The most popular types of Case Management jobs in Ontario are:

What job categories do people searching Manager Case Management jobs in Ontario look for?

The top searched job categories for Manager Case Management jobs in Ontario are:

Manager Case Management jobs near you
Infographic showing various Manager Case Management job openings in Ontario as of August 2026, with employment types broken down into 76% Full Time, 18% Part Time, and 6% Contract. Highlights an 82% In-person, and 18% Hybrid job distribution, with an average salary of $90,750 per year, or $43.6 per hour.

Case Management Coordinator

Hamilton Health Sciences

Hamilton, ON • On-site

Full-time

Posted 17 days ago

Job description

The Case Management Coordinator is responsible for the adjudication of disability benefits for employees who are absent due to non-occupational illness or injury. They will support employees who are absent from work related to illness or injury, ensuring that they stay connected with the workplace and have sufficient information about the process, roles and responsibilities, supports and available resources, and will enable return to work through reasonable accommodation as needed. The Case Management Coordinator provides assists the Case Managers and leaders to facilitate early return to work and modified work programs as appropriate.

1. Certified Disability Management Professional or Certified Return to Work Coordinator designation (or working towards)
2. Diploma or degree in related field (ie. Human Resources, Occupational Health and Safety, Labour Relations, etc)
3. 1-3 years or more of experience in disability management
4. Knowledge and proven understanding of the Ontario Human Rights Code, Employment Standards Act and Workplace Safety and Insurance Act
5. Experience working in a large, diverse, highly unionized environment with the understanding of multiple Collective Agreements
6. Excellent analytical and report preparation skills
7. Knowledge of best practice in disability management and return to work
8. Creative problem solver with the ability to interact with individuals in a high-performing work culture
9. Excellent communication and interpersonal skills with proven ability to build trust at all levels of the organization; excellent relationship-building skills, influential and persuasive communication skills
10. Excellent listening skills and capacity for empathy while maintaining a professional relationship
11. Demonstrated passion for healthcare which will result in an active role as change agent driving our organization's performance
12. Ability to develop partnerships and achieve results through others using motivation principles and negotiation skills; ability to work collaboratively within HHS and across partner institutions
13. Strong results orientation and an enthusiasm to work through a system with multiple challenges
14. Knowledge and experience working within a structured approach of program development
15. Demonstrated ability to manage own work effectively and independently
16. Working knowledge of MS Office, Internet, e-mail and HRIS applications is required.

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