Case Manager Trainee Jobs in Silver Spring, MD (NOW HIRING)

Since 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved and reliability truly matters. We move materials accurately and on time so contractors stay on schedule, projects stay on track, and customers never have to wonder if we'll come through.

Our success comes from people who take pride in doing things the right way - safely, accurately, and with care for teammates and customers alike. If you want to do work that matters at a company that notices, this is the place.

VMI - Vendor Managed Inventory - is one of the most visible ways Shepherd delivers reliability directly to contractor job sites. When orders are picked accurately, vehicles are loaded correctly, and Specialists have what they need to serve customers in the field, projects stay on track and customers keep calling back.

The VMI Trainee is the foundation of that system. This role is the entry point into a structured path toward becoming a VMI Specialist - a customer-facing, site-based role with real ownership and career upside.

Work Shift and Hours:

• Monday - Friday, 7:00am - 4:00pm

Compensation Details:

• The expected pay rate for this position is starting between $21.00 - $23.00 per hour depending on experience.

Order Accuracy & Fulfillment

• Pick and pack all VMI orders accurately to support daily operations while the VMI team is in the field
• Verify order details before staging - catch errors here, not at the customer site
• Maintain organized staging areas so vehicles load efficiently and nothing gets missed

Vehicle Readiness & Loading

• Assist with loading all VMI vehicles to ensure accurate, efficient preparation for delivery
• Maintain VMI vehicles in a clean, organized state so they are always ready for operation
• Support daily vehicle checks and report any issues before they disrupt operations

On-Site Learning & Job Site Support

• Accompany VMI Specialists to job sites as needed to assist with the VMI process
• Build hands-on knowledge of job site operations, customer expectations, and inventory management
• Develop the skills and judgment needed to step into a VMI Specialist role

Team Support & Communication

• Flag issues early - inventory shortfalls, vehicle concerns, order discrepancies - before they compound
• Communicate clearly with VMI Specialists, warehouse staff, and leadership
• Step up when the team needs coverage and take ownership of assigned tasks without being asked twice

• VMI orders are picked and packed accurately - errors tied to your work are rare
• Vehicles are consistently loaded correctly and on time
• You have accompanied Specialists on job sites and can describe the VMI process end to end
• Teammates and supervisors trust that your assigned tasks run without close supervision
• You are actively building toward readiness for a VMI Specialist role

• You want to learn a skilled role, not just fill a shift
• You take pride in accuracy and care whether things are done right
• You are dependable, organized, and steady under pressure
• You communicate clearly and speak up when something is off
• You want a defined path forward and are willing to put in the work to earn it

• High school diploma or equivalent required
• Warehouse or logistics experience preferred; attitude and reliability matter more than years
• Ability to stand for extended periods and perform physical tasks including lifting up to 50 lbs. using proper technique
• Strong attention to detail and commitment to getting things right the first time
• Valid driver's license preferred; may be required for vehicle support duties
• Dependable attendance and a team-oriented mindset
• Ability to successfully complete pre-employment screening requirements

This job description is intended to describe the general nature and level of work performed by individuals occupying this position of employment. It is not intended to be construed as an exhaustive list of all duties, responsibilities, and skill required of all individuals assigned to this job title. Management reserves the right to modify all or part of this job description at its discretion in order to meet location requirements, staffing levels, and/or any other needs of the business. All of the essential functions of the job, as defined by the Americans with Disabilities Act and/or equivalent state law, may not have been described. All requests for reasonable accommodation(s) will be reviewed and evaluated on a case-by-case basis.

Why should you join Shepherd Electrical Supply?

Apply now and find out what's next for you.

Equal Opportunity Employer/Vet/Disabled

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!