Case Manager Intern Jobs in Reno, NV (NOW HIRING)

Thank you for your interest in employment with our institution. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application:

• Once you start the application process, you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
• Required attachments are listed below on the posting. Your application will not be considered without the required attachments.

If you need assistance or have questions regarding the application process, please contact:

Human Resources
humanresources@wnc.edu
(775) 445-4237
2201 West College Parkway
Carson City, NV 89703

Job Description

Digital Campus and Technology is recruiting for a student employee to assist in providing technical support to students, faculty, and staff. The Information Technology Work Study offers hands-on experience with hardware, software, networking, and general IT operations in an educational environment. Ideal for students pursuing degrees or careers in information technology, computer science, or related fields.

Duties & Responsibilities:

• Provide basic technical support for campus computers, printers, and classroom technology

• Assist with troubleshooting and resolving hardware and software issues

• Help maintain and inventory IT equipment, including laptops, peripherals, and networking components

• Support faculty and staff with setup and operation of audiovisual and classroom systems

• Assist with user account management, password resets, and software installations

• Document support tasks and maintain service logs in the IT ticketing system

• Participate in IT projects such as equipment deployment, imaging, and updates

• Follow data security and privacy protocols to protect college systems and information

• Perform other duties as assigned by IT Services staff

Work Study Required

In addition to meeting the minimum qualifications listed, this position requires applicants to have been awarded Work Study funds. Work study funds are based on your eligibility determined by the FAFSA and are awarded as part of your Financial Aid package. If you have questions about work study and/or would like to be added to the Work Study waiting list, please contact the Student Employment Coordinator, Temple Campana, at temple.campana@wnc.edu

Qualifications:

Preferred Qualifications:

• Coursework or experience in Information Technology, Networking, or Computer Science

• Familiarity with Microsoft 365, Active Directory, and basic networking concepts

• Experience with hardware setup or software troubleshooting

Student Employment Eligibility:

Fall & Spring Semester Eligibility

• Enrollment in at least 6 credits each regular semester; and

• Be in a degree seeking program; and

• Meet all Satisfactory Academic Progress Requirements:

• 67% completion rate in the last enrolled semester

• 67% cumulative completion rate

• 2.0 cumulative grade point average on a 4.0 scale

• Have not exceeded the maximum number of credits allowed (90) or received two degrees

• OR be on an approved appeal and on probation with an Academic Plan; and

• Be authorized to work in the United States

Summer Eligibility - Students are eligible to work during the summer if they meet the following criteria:

• Enrolled in at least 6 summer credits; or

• Successfully have completed the spring semester and enrolled in the required 6 credits for the fall semester (summer enrollment in this case is not required); and

• Meet all Satisfactory Academic Progress Requirements listed previously; and

• Be authorized to work in the United States

Changes in Student Eligibility

Continued employment is contingent on maintaining eligibility. If a student's eligibility changes their role may be subject to termination and/or they may be temporarily required to remain off work. If students' eligibility is on hold pending the results of an appeal, students are required to remain off work until the appeal has been satisfactorily resolved.

Work Study Required: Yes

Additional Information

Compensation: Student Employee - Level 1 $15 an hour

Schedule

Scheduled and available hours may vary and are subject to change based on organizational needs.

Full-Time Equivalency

50% - 20 Hours Per Week

• Students may not work during scheduled course times

• Students may not work more than 20 hours per week (Sun-Sat) during academic periods in which they are enrolled (Summer, Fall, Winter, and Spring semesters)

• Students may not work more than 28 hours per week (Sun-Sat) during break periods, in which they are not taking courses (summer break, winter break, and spring break)

Questions

Hiring Supervisor - If you have questions about this role or would like to check on the status of an application, please contact the hiring supervisor/department:

• Troy Wadsworth, Interim Director of Computing Services

• troy.wadsworth@wnc.edu

Work Study & Student Employment Program - Some positions require student applicants to be awarded work study. For questions about Work Study, eligibility, minimum qualifications, or other questions related to the Student Employment Program please contact the Student Employment Coordinator:

• Temple Campana, Scholarship & Student Employment Coordinator

• 775-445-3260 | temple.campana@wnc.edu

If you need assistance or have questions regarding the application process, please contact:

humanresources@wnc.edu | (775) 445-4237
2201 West College Parkway Carson City, NV 89703

Exempt 

Full-Time Equivalent

Required Attachment(s)

• Resume/CV - Detailed resume listing relevant qualifications, skills, education, and experience

Posting Close Date

Note to Applicant

TITLE IX STATEMENT

WNC is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), sex (including pregnancy or related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protective hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion.

WNC does not discriminate on the basis of sex in any education program or activity that it operates. The college's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment.

Inquiries concerning the application of these provisions and/or questions as to how to file a complaint of unlawful discrimination may be referred to WNC's Civil Rights Specialist & Title IX Coordinator:

Victor Navarro at TitleIX@wnc.edu or (775) 445-4235

Western Nevada College

2201 West College Parkway

Bristlecone Building, Room 154

Carson City, NV 89703

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. The search committee will use this information during the initial review of application materials.

This position may require that a criminal background check be conducted on the candidate(s) selected for hire.

HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment.

References will be contacted at the appropriate phase of the recruitment process.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

For positions that require driving, evidence of a valid driver's license will be required at the time of hire and as a condition of continued employment.

All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided).

Schedules are subject to change based on organizational needs.

Western Nevada College does not sponsor Visas. All applicants must be eligible to work in the United States, without sponsorship, at the time of hire and as a condition of continued employment.