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Case Management Jobs in Spokane, WA (NOW HIRING)

Premera Blue Cross

Manager, Case Management

Spokane, WA · On-site

Lead Care Management teams in effective performance of job functions, which may include case management and delegated management oversight. * Participate in the development and monitoring of budgets ...

Premera Blue Cross

Case Manager, RN

Spokane, WA · On-site

Premera Blue Cross, a nationally recognized leader in the practice of integrated case management, is looking to expand our growing team of Case Managers. Our comprehensive, whole-person health ...

The Salvation Army

Disaster Case Manager

Spokane, WA · On-site

$23/hr

Case management services are needed in various areas within the State of Washington. ESSENTIAL DUTIES AND RESPONSIBILITIES : * Conducts, thorough needs assessment and develops a recovery plan to ...

Salvation Army

Disaster Case Manager

Spokane, WA · On-site

$23/hr

Case management services are needed in various areas within the State of Washington. ESSENTIAL DUTIES AND RESPONSIBILITIES : * Conducts, thorough needs assessment and develops a recovery plan to ...

AHG MASTER

Case Manager

Mead, WA · On-site

$21 - $23/hr

Provides case management services (Arranges Transportation, Case coordination for FMLA and short Term Disability, Acts as liaison for legal issues) * Assists with placement in state-funded facilities

genex

Vocational Case Manager

Spokane, WA · On-site

$20.25 - $24.50/hr

Coordinates case management with attorneys, insurance carriers, physicians, employers, and claimants. Serves as a main liaison in the rehabilitation process. Maintaining the necessary credentials and ...

genex

Vocational Case Manager

Seattle, WA · On-site

$22.75 - $27.50/hr

Coordinates case management with attorneys, insurance carriers, physicians, employers, and claimants. Serves as a main liaison in the rehabilitation process. Maintaining the necessary credentials and ...

Aim Community Services

FCS CASE MANAGER

Spokane, WA · On-site

$20 - $25/hr

Case Management Duties · Maintain accurate, up-to-date, and confidential client records and case notes. · Coordinate referrals to mental health services, healthcare providers, education programs ...

Kalispel

Case Manager - South

Airway Heights, WA · On-site

$20.25 - $26/hr

... case management, aftercare services, advocacy and referrals as needed. * Case Manager will provide clients with relevant and easy to comprehend information about tribal and community services.

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Case Management information

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$23

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How much do case management jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for case management in Spokane, WA is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $25.05 per hour, depending on experience, location, and employer.

What is case management?

Case management is a collaborative process in which a case manager assesses, plans, coordinates, and monitors the services required to meet an individual's health or social needs. Case managers work with clients to ensure they receive the appropriate resources, support, and care, often acting as a liaison between clients, families, and service providers. This role is common in healthcare, social services, and legal fields, aiming to improve outcomes and promote client well-being.

What are the key skills and qualifications needed to thrive as a case manager, and why are they important?

To thrive as a Case Manager, you need strong assessment, planning, and organizational skills, often supported by a degree in social work, nursing, or a related field. Familiarity with case management software, electronic health records, and relevant certifications such as CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving abilities help you build trust and effectively advocate for clients. These skills ensure comprehensive, client-centered care and successful outcomes in complex, multidisciplinary environments.

How does a case manager typically collaborate with other professionals to support clients?

Case managers often work closely with a multidisciplinary team that may include social workers, healthcare providers, counselors, and community resource coordinators. They act as a central point of contact, facilitating communication between all parties to ensure clients receive comprehensive and coordinated care. Regular meetings, case conferences, and detailed documentation are common practices to track progress and address any challenges. This collaboration is essential for developing effective care plans and achieving the best outcomes for clients.

What is the difference between Case Management vs Social Work?

AspectCase ManagementSocial Work
Required CredentialsCertification (e.g., CCM), relevant experienceDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & Industry UsageHealthcare, insurance, community programsPublic and private social service organizations

While both roles focus on supporting individuals, Case Management primarily involves coordinating services and resources for clients, often within healthcare or insurance settings. Social Work encompasses a broader scope, including counseling, advocacy, and addressing social issues. Understanding these differences helps in choosing the right career path or job role.

What do you do in case management?

In case management, professionals coordinate and oversee services for clients to meet their needs, often in healthcare, social services, or legal settings. They assess client needs, develop care plans, connect clients with resources, and monitor progress to ensure effective support and outcomes.

What qualifications do you need to be a case management?

To become a case manager, typically a bachelor's degree in social work, healthcare, or a related field is required. Relevant skills include strong communication, organization, and problem-solving abilities, and some positions may require certification such as the Certified Case Manager (CCM) credential. Experience in social services or healthcare settings can also be beneficial.

What are the most commonly searched types of Case Management jobs in Spokane, WA?

The most popular types of Case Management jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Case Management jobs?

Cities near Spokane, WA with the most Case Management job openings:

Case Management jobs near you
Infographic showing various Case Management job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $48,274 per year, or $23.2 per hour.

Manager, Case Management

Spokane, WA • On-site

Premera Blue Cross
Insurance Services • 1 - 5K employees

8.0

Company rating: 8.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

169th of 314 rated insurance

People enjoy working here

Good employer

Paid breaks

Learn more about Premera Blue Crossexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Workforce Classification:
Telecommuter
Join Our Team: Do Meaningful Work and Improve People's Lives
Our purpose, to improve customers' lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.
Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we're able to better serve our customers. It's this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace.
Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: https://healthsource.premera.com/.
Please note this position aligns to PST business hours.
The Manager, Case Management Team is a Supervisor for Case Managers. This position is responsible for the execution and implementation of Clinical Programs' strategy and goals and the oversight of Clinical Programs' operations. The incumbent oversees the effective integration and continuous improvement of processes and systems to meet Premera's current and future business goals. Responsibilities also include managing and developing a team of clinical and support staff promoting their professional growth and operational effectiveness.
What you'll do:
  • Participate in development of Clinical Programs' strategy and planning in accordance with company's mission and strategic goals, federal and state law and regulations, and accreditation standards.
  • Assist in the selection, training, evaluation, and development of professional paraprofessional, and administrative team members.
  • Lead Care Management teams in effective performance of job functions, which may include case management and delegated management oversight.
  • Participate in the development and monitoring of budgets in accordance with department and organizational objectives.
  • Participate in the development, implementation, and monitoring of the department's performance standards, utilizing quality improvement methodologies to refine procedures.
  • Foster collaborative work environment that encourages team building, facilitates cohesive synergetic performance of Case Management functions, while valuing the individual diversity and uniqueness of all employees.
  • Build and maintain cooperative business relationships.
  • Participate in activities and processes to ensure operational compliance with regulatory requirements, including NCQA and OIC.
  • Provide effective oversight and developmental support for team members to meet productivity and satisfy expectations. Facilitate team building across the team so that team members feel connected to one another and the larger department.
  • Effectively manages deficits with improvement plans and consistent follow-up.
  • Use data effectively to monitor performance, identify opportunities and address problems and opportunities timely.

What You'll Bring:
  • Candidates with a RN License are highly preferred.
  • Current state credential (e.g. licensure) that allows the professional to conduct an assessment independently as permitted within the discipline's scope of practice (Required):
    • For nurses, required registration (e.g. RN, ARNP).
    • For behavioral health, required licensure (e.g. LMFT, LICSW, LPC, LMHC)
    • For psychologist, required board certification
    • For dietitians, required certification as a nutritionist or dietician
    • Or licensure in related healthcare discipline
  • Certified in CCM (Certified Case Management) or obtain certification within 24 months of date of hire. (Required)
  • Five (5) years case management or health care experience. (Required)
  • Three (3) years management experience. (Required)
  • Advanced degree such as Master's Degree in a Health-Related field preferred.
  • Experience with NCQA, URAC, or accreditation review processes.
  • Experience in continuous process improvement and creative problem solving (e.g. LEAN, Synectic).
  • Advanced training in Motivational Interviewing.
  • Experience training clinical and non-clinical staff.
  • Experience managing case management teams and integrated case management model.

Premera total rewards
Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including:
  • Medical, vision, and dental coverage with low employee premiums.
  • Voluntary benefit offerings, including pet insurance for paw parents.
  • Life and disability insurance.
  • Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.
  • Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.
  • Generous paid time off to reenergize.
  • Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.
  • Employee recognition program to celebrate anniversaries, team accomplishments, and more.

For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.
  • Commuter perks make your trip to work less impactful on the environment and your wallet.
  • Free convenient on-site parking.
  • Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.
  • Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.
  • Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.
  • Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.

Equal employment opportunity/affirmative action:
Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.
If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at careers@premera.com or via phone at 425-918-4785.
Premera is hiring in the following states, with some limitations based on role or city: Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin.
The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience.
The salary range for this role is posted below; we generally target up to and around the midpoint of the range.
National Salary Range:
$89,300.00 - $151,800.00
National Plus Salary Range:
$101,900.00 - $173,200.00
*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska.
We're happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all. We're committed to creating an environment where all employees are celebrated for their unique skills and contributions.

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