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Case Management Jobs in Pasco, WA (NOW HIRING)

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How much do case management jobs pay per hour?

As of May 28, 2026, the average hourly pay for case management in Pasco, WA is $23.25, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $25.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Case Manager, and why are they important?

To thrive as a Case Manager, you need strong assessment, planning, and organizational skills, often supported by a degree in social work, nursing, or a related field. Familiarity with case management software, electronic health records, and relevant certifications such as CCM (Certified Case Manager) are typically required. Exceptional communication, empathy, and problem-solving abilities help you build trust and effectively advocate for clients. These skills ensure comprehensive, client-centered care and successful outcomes in complex, multidisciplinary environments.

How does a case manager typically collaborate with other professionals to support clients?

Case managers often work closely with a multidisciplinary team that may include social workers, healthcare providers, counselors, and community resource coordinators. They act as a central point of contact, facilitating communication between all parties to ensure clients receive comprehensive and coordinated care. Regular meetings, case conferences, and detailed documentation are common practices to track progress and address any challenges. This collaboration is essential for developing effective care plans and achieving the best outcomes for clients.

What is case management?

Case management is a collaborative process in which a case manager assesses, plans, coordinates, and monitors the services required to meet an individual's health or social needs. Case managers work with clients to ensure they receive the appropriate resources, support, and care, often acting as a liaison between clients, families, and service providers. This role is common in healthcare, social services, and legal fields, aiming to improve outcomes and promote client well-being.

What is the difference between Case Management vs Social Work?

AspectCase ManagementSocial Work
Required CredentialsCertification (e.g., CCM), relevant experienceDegree in social work (BSW, MSW), licensure
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, schools, social service agencies
Employer & Industry UsageHealthcare, insurance, community programsPublic and private social service organizations

While both roles focus on supporting individuals, Case Management primarily involves coordinating services and resources for clients, often within healthcare or insurance settings. Social Work encompasses a broader scope, including counseling, advocacy, and addressing social issues. Understanding these differences helps in choosing the right career path or job role.

What are the most commonly searched types of Case Management jobs in Pasco, WA? The most popular types of Case Management jobs in Pasco, WA are:
What job categories do people searching Case Management jobs in Pasco, WA look for? The top searched job categories for Case Management jobs in Pasco, WA are:
What cities near Pasco, WA are hiring for Case Management jobs? Cities near Pasco, WA with the most Case Management job openings:
Case Management jobs near you
Infographic showing various Case Management job openings in Pasco, WA as of May 2026, with employment types broken down into 3% As Needed, 62% Full Time, 14% Part Time, 5% Temporary, 14% Contract, and 2% Nights. Highlights an 91% Physical, and 9% Remote job distribution, with an average salary of $48,367 per year, or $23.3 per hour.

Case Management Manager

Good Shepherd Health Care

Hermiston, OR • On-site

$136.10K/yr

Full-time

Medical, Dental, Vision

Posted 14 days ago

Job description

Overview
Employer paid Medical, Dental & Vision premiums!
Wage Range: $136100.42 to 223069.93
Definition of Position:
The Case Management Manager serves as the Team Lead for the Case Management Department, directing the daily functions of the Case Management staff, including providing input into job evaluations and work assignments. This position is responsible for ensuring that all functions of Case Management, including communication with third-party payers and financial services, occur regularly and are documented appropriately. As the second layer of review, this role addresses discrepancies in levels of care identified by Case Management staff, escalating unresolved issues to the CNO as needed. The Case Management Manager will oversee the case management department, ensuring effective patient care coordination, resource utilization, and discharge planning. They lead a team of case managers, collaborate with medical staff, insurance providers, and community resources to optimize patient outcomes while controlling costs.
Responsibilities
Essential Job Functions:
  • Reviews patient charts according to pre-determined criteria.
  • Prepares data reports based on pre-determined parameters.
  • Assists in coordinating communication with Nursing Departments regarding data collection and Case Management issues.
  • Collects data systematically and enters it into the data management software system.
  • Supports the hospital's mission, goals, objectives, policies, and procedures, adhering to all management standards.
  • Facilitates the development of educational programs to support department operations.
  • Responsible for the sound fiscal management of the department, ensuring sound fiscal practices, including the development, implementation, and participation in the annual budgeting cycle (including operational and capital equipment).
  • Maintains knowledge of current trends in Case Management and healthcare administration.
  • Supervise and mentor the clinical case management team, including registered nurses, social workers, and other healthcare professionals.
  • Develop and implement case management policies, procedures, and standards in accordance with healthcare regulations and hospital goals.
  • Collaborate with physicians, nurses, and multidisciplinary teams to develop comprehensive patient care plans.
  • Ensure timely and appropriate discharge planning, including placement in post-acute care facilities or community resources.
  • Monitor departmental performance metrics and implement quality improvement initiatives.
  • Conduct regular staff meetings, evaluations, and training to maintain high standards of care and compliance.
  • Liaise with insurance providers and external agencies to facilitate authorizations and manage denials or appeals.
  • Stay updated on healthcare laws, coding requirements, and industry best practices.
  • Manage department budgets and resources effectively.
  • Other duties as assigned.

Qualifications
Qualifications:
Education:
Required:
    • Graduation from an accredited school of professional nursing with Bachelor of Science in Nursing (BSN) or a master's degree in social work (MSW) or related field.
    • Evidence of continuing education relevant to nurse management, social work, and/or the specific area of case management.

Desired:
    • Master of Science in Nursing (MSN) or master's degree in social work (MSW).
    • Certification in Case Management or a related specialty area.

Licenses/ certifications/ registrations:
Required:
    • Current and valid RN License in the state of Oregon OR Preferred LCSW/LMSW in the state of Oregon (if an MSW is held).
    • Case Management/CPHQ Certification preferred, required within 2 years of hire.

Experience:
Required:
    • Minimum of 2 years of experience in case management within a hospital or healthcare setting.
    • Previous supervisory experience.
    • Understanding medical records procedures and general coding/case management information.

Other:
  • Bilingual (English/Spanish) preferred.
  • Demonstrated ability to work with culturally diverse populations.
  • Strong understanding of patient care processes, insurance policies, and regulatory requirements.
  • Excellent communication, organizational, and problem-solving skills.
  • Demonstrated leadership and team management skills.

Physical Requirements:
The physical and sensory functions described below are essential to the successful performance of this position. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. The position requires sufficient auditory ability to detect and respond to various sounds, including patient alarms and verbal communication. Clear and effective verbal communication is essential, as is the ability to interact with patients, families, and healthcare team members. Visual acuity is necessary for observing patient conditions, reading documentation and monitors, and distinguishing colors for clinical purposes, such as identifying medications or safety indicators. Tactile perception is also important for assessing physical characteristics such as temperature, size, shape, or texture during patient care. Motor coordination is required for reaching, grasping, handling, and performing fine motor tasks necessary for the use of medical equipment and procedures. The position also involves occasional stooping, kneeling, crouching, or crawling when assisting patients or accessing equipment. Walking and standing are typically continuous throughout the shift. The role requires the ability to lift up to 50 pounds independently and involves frequent pushing, pulling, carrying, or repositioning of objects or patients weighing up to 25 pounds. There may also be occasional lifting or transferring of individuals weighing over 100 pounds, with the expectation that appropriate lifting techniques, mechanical aids, or team assistance will be used to ensure safety. May need to sit for long periods.
Working Conditions:
This position is performed primarily in an indoor healthcare environment, such as a hospital, clinic, or long-term care facility. While the work setting is protected from outdoor weather conditions, it may be subject to variable indoor temperatures. The role involves frequent exposure to infectious and contagious diseases, hazardous materials, and medical equipment, with the expectation that all staff follow appropriate safety protocols and utilize personal protective equipment (PPE) as required.
The healthcare environment can be fast-paced and unpredictable, requiring the ability to respond quickly to changing circumstances, including high-pressure or emergency situations. The work setting also involves multiple simultaneous demands and varying levels of noise due to medical equipment, staff activity, and patient needs.
40 Hours USD $136,100.42/Yr. USD $223,069.93/Yr. 01-7181 Case Management Day

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