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Case Management Technician Jobs (NOW HIRING)

Prime Healthcare

Director of Case Management

Harlingen, TX · On-site

$85 - $115/hr

Provides leadership and supervision to case managers, social workers and case management coordinators/discharge planners, utilization review coordinators and utilization technicians. * Assesses needs ...

Prime Healthcare

$85 - $105/hr

Provides leadership and supervision to case managers, social workers and case management coordinators/discharge planners, utilization review coordinators and utilization technicians. Assesses needs ...

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Case Management Technician information

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$30.5K

$42.7K

$52K

How much do case management technician jobs pay per year?

As of Aug 23, 2026, the average yearly pay for case management technician in the United States is $42,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $42,000.00 per year, depending on experience, location, and employer.

What is a case management technician?

Case Management Technicians are professionals who assist case managers in coordinating care and services for clients, typically in healthcare, social services, or legal settings. They gather and organize client information, help with documentation, follow up on referrals, and ensure that clients receive the resources and support they need. Case Management Technicians play a key role in streamlining the workflow for case managers and improving outcomes for clients by keeping records up to date and communicating with various service providers.

What are the key skills and qualifications needed to thrive as a case management technician, and why are they important?

To thrive as a Case Management Technician, you generally need a background in social services or healthcare, attention to detail, and familiarity with case documentation, often supported by an associate degree or relevant coursework. Proficiency with case management software, electronic records systems, and Microsoft Office is typically required. Strong organizational skills, empathy, and effective communication help build trust and coordinate resources for clients. These skills are crucial for ensuring accurate case tracking, supporting case managers, and delivering effective client services.

What are some common challenges faced by case management technicians, and how can they be addressed?

Case Management Technicians often encounter challenges such as managing large caseloads, navigating complex client needs, and coordinating with multiple service providers. Effective organization and time management skills are essential to handle these demands efficiently. Building strong communication channels with social workers, healthcare providers, and clients helps streamline information sharing and support successful outcomes. Regular training and support from supervisors can also help technicians stay up-to-date with best practices and reduce workplace stress.

Is case management a stressful job?

Case management technicians often work in fast-paced environments that require strong organizational and communication skills, which can lead to stress, especially when managing multiple cases or tight deadlines. The job involves coordinating services and supporting clients, which can be emotionally demanding but also rewarding. Stress levels vary depending on workload, work environment, and individual resilience.

What qualifications do you need to be a case management technician?

A case management technician typically needs a high school diploma or equivalent, with some positions requiring postsecondary education such as an associate's degree in social work, healthcare, or a related field. Relevant skills include strong communication, organization, and computer proficiency, and some roles may require certification or training in case management or healthcare support. Experience working with clients or in social services can also be beneficial.

Where do case management technicians make the most money?

Case management technicians tend to earn higher salaries in regions with a higher cost of living and greater demand for healthcare services, such as metropolitan areas or states with robust healthcare industries. Salaries can also vary based on experience, certifications, and the specific healthcare setting, like hospitals or insurance companies.

What states have the most Case Management Technician jobs?

States with the most job openings for Case Management Technician jobs include:

What job categories do people searching Case Management Technician jobs look for?

The top searched job categories for Case Management Technician jobs are:

Case Management Technician jobs near you

Case Management Technician I - LT

County of Imperial

El Centro, CA

$3.3K - $4.1K/mo

Full-time

Posted 10 days ago

Job description

Basic Function and Distinguishing Characteristics Under the direction of an assigned supervisor, monitor assigned mental health clients and probate conservatorship clients to assure the delivery of psychiatric, medical, and conservatorship services and to assure proper linkage to social, economic and community resources. Case Management Technician I incumbents monitor a small caseload and work in a training capacity under close supervision. Case Management Technician II is the experienced-level classification in the series.

Incumbents are assigned a large caseload and operate independently. Case Management III is the advanced-level classification in the series. Incumbents are assigned a highly specialized and more complex caseload and operate with a higher degree of independence.

Education and Experience/ Licenses and Other Requirements Any combination equivalent to: graduation from high school supplemented by college-level course work in psychology, social science or related field and three years of related experience in a social service environment. Valid California driver's license. Supplemental Information A valid driver's license may be required at the time of appointment and employees may also be required to drive their own vehicle and provide proof of liability insurance as per Vehicle Code VC 160020.

Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis. This position may require pre-employment drug test, physical examination, and fingerprinting for a background investigation. The County of Imperial does not unlawfully discriminate on any prohibited basis under state or federal law including prohibitions listed in title VII, the Age and Discrimination and Employment Act, section 504 of the Rehabilitation Act of 1973, the Fair Employment and Housing Act, and the Americans with Disabilities Act.

If you feel you have a need for special arrangements due to a disability in order to participate in the recruitment process, call (442) 265-1148 or call California Relay Service at 7-1-1. *NOTE: IF YOU BELIEVE YOUR CIVIL RIGHTS IN EMPLOYMENT MATTERS HAVE BEEN VIOLATED AT ANY TIME DURING THE COURSE OF YOUR CONSIDERATION FOR EMPLOYMENT, CONTACT THE EQUAL EMPLOYMENT OPPORTUNITY OFFICE, 940 W. MAIN STREET, SUITE 101, EL CENTRO, CA 92243, PHONE: (442) 265-1017 (DO NOT CALL THIS NUMBER FOR GENERAL EMPLOYMENT OR JOB APPLICATION INFORMATION).

About Imperial County: Imperial County is located in the Imperial Valley in the southeast of California, bordering Arizona and Mexico, with the Colorado River forming the County's eastern boundary. Imperial County is a major agricultural center, producing half of the nation's winter vegetables, as well as extensive renewable resources, such as geothermal, wind, and solar. Off-road enthusiasts are drawn to the Imperial Sand Dunes Recreation area, and the Colorado River is a popular destination for watersports, including fishing, boating, and water skiing.

Fans of the popular movie, The Return of the Jedi, will recognize the Algodones Sand Dunes, where the movie was filmed.

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