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Case Management Director Jobs in Wisconsin (NOW HIRING)

Mercyhealth

RN Case Management Coordinator

Janesville, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Will spend no less than sixty percent of time providing direct case management activities * Collects in depth information about a person's situation and functions to identify individual needs in ...

Mercyhealth

RN Case Management Coordinator

Janesville, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Will spend no less than sixty percent of time providing direct case management activities * Collects in depth information about a person's situation and functions to identify individual needs in ...

Trinity Health

RN - Case Management

Elmwood Park, WI · On-site

$2.1K/wk

... Case Management Job ID 37826160 Job Title RN - Case Management Weekly Pay $2126.0 Shift Details ... Responsible for the delivery of direct patient care using the nursing process and as defined by the ...

New

Nuwest Group

RN - Case Management: Racine, WI

Racine, WI · On-site

$1.7K - $2.0K/wk

  • Medical

  • Dental

  • Vision

  • Retirement

RN - Case Management We have a new assignment for RN - Case Management in Racine, WI and are ... weekly direct deposit, and more! NuWest places healthcare professionals in some of the most ...

Nuwest Group

RN - Case Management: Appleton, WI

Appleton, WI · On-site

$1.7K - $2.0K/wk

  • Medical

  • Dental

  • Vision

  • Retirement

RN - Case Management We have a new assignment for RN - Case Management in Appleton, WI and are ... weekly direct deposit, and more! NuWest places healthcare professionals in some of the most ...

UNITED COMMUNITY CENTER

Residential Case Manager

Milwaukee, WI · On-site

$18.75 - $25.50/hr

... Director of Human Services Bachelor's degree in criminal justice, Social Work, Human Services or other related fields preferred. Experience in case management or related community work is desired.

UNITED COMMUNITY CENTER

Residential Case Manager

Milwaukee, WI · On-site

$18.75 - $25.50/hr

... Director of Human Services Bachelor's degree in criminal justice, Social Work, Human Services or other related fields preferred. Experience in case management or related community work is desired.

RealPage, Inc.

WI · On-site

$121 - $206/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... analytics) without direct people-management responsibility, setting priorities, clarifying ... Lead the end-to-end launch of new payment capabilities, including discovery, business case ...

New

House Of Hope Green Bay, Inc

Case Manager

Green Bay, WI · On-site

$19.50 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Provides case management activities, housing navigation, case meetings, and case plan oversight to assigned clients as directed by the Director of Social Services. Works with Advocates and the Lead ...

House of Hope Green Bay, Inc

Case Manager

Green Bay, WI · On-site

$43K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Provides case management activities, housing navigation, case meetings, and case plan oversight to assigned clients as directed by the Director of Social Services. Works with Advocates and the Lead ...

House of Hope Green Bay Inc

Case Manager

Green Bay, WI

$43K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Provides case management activities, housing navigation, case meetings, and case plan oversight to assigned clients as directed by the Director of Social Services. Works with Advocates and the Lead ...

House of Hope Green Bay Inc

Case Manager

Green Bay, WI

$43K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Provides case management activities, housing navigation, case meetings, and case plan oversight to assigned clients as directed by the Director of Social Services. Works with Advocates and the Lead ...

House of Hope Green Bay, Inc

Case Manager

Green Bay, WI · On-site

$43K - $52K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Provides case management activities, housing navigation, case meetings, and case plan oversight to assigned clients as directed by the Director of Social Services. Works with Advocates and the Lead ...

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All JobsCase Management JobsCase Management Director JobsCase Management Director Jobs in Wisconsin

Case Management Director information

See Wisconsin salary details

$45.4K

$124.8K

$201.4K

How much do case management director jobs pay per year?

As of Aug 19, 2026, the average yearly pay for case management director in Wisconsin is $124,767.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,900.00 and $142,800.00 per year, depending on experience, location, and employer.

What does a case management director do?

As a case management director, you typically work in a hospital or healthcare facility, ensuring that the patient care meets organizational standards. Duties in a case management director role involve overseeing a team of case managers, guiding and training personnel, developing policies and procedures for the work, establishing and adhering to budgets, communicating with physicians and nurses, providing educational resources to patients, and managing related in-facility projects and patient outreach. Responsibilities can also include analytical tasks such as producing and evaluating reports, tracking department progress, reviewing treatment plans and goals, and providing feedback to case managers.

What does a case management director do?

A Case Management Director oversees the case management department within a healthcare facility, ensuring that patients receive coordinated and effective care. They manage a team of case managers, develop care policies, and collaborate with physicians and other healthcare professionals to optimize patient outcomes. Their responsibilities also include monitoring compliance with regulations, improving care transition processes, and managing department budgets. Ultimately, the Case Management Director plays a crucial role in enhancing patient satisfaction and the efficiency of healthcare delivery.

What are the key skills and qualifications needed to thrive as a case management director, and why are they important?

To thrive as a Case Management Director, you need a comprehensive background in healthcare, social work, or nursing, often supported by a bachelor's or master's degree and relevant licensure such as RN or LCSW. Familiarity with case management software, electronic health records (EHRs), and certifications like ACM or CCM is highly valued. Leadership, strategic thinking, and strong communication skills help drive team performance and coordinate care effectively. These competencies are crucial for ensuring optimal patient outcomes, regulatory compliance, and efficient resource management across healthcare settings.

What are some common challenges faced by case management directors, and how can they effectively address them?

Case Management Directors often encounter challenges such as coordinating multidisciplinary teams, managing caseloads efficiently, and ensuring compliance with evolving healthcare regulations. To address these issues, strong communication and leadership skills are essential, as is staying up to date with regulatory changes and best practices in care coordination. Building collaborative relationships across departments and implementing data-driven strategies can help streamline processes and improve patient outcomes.

What is the difference between Case Management Director vs Case Manager?

AspectCase Management DirectorCase Manager
CredentialsRelevant certifications (e.g., CCM, ACM), bachelor’s or master’s degree in healthcare or social servicesRelevant certifications (e.g., CCM), bachelor’s degree in related field
Work EnvironmentHealthcare facilities, insurance companies, social service agencies, overseeing teamsHospitals, clinics, community agencies, directly working with clients
ResponsibilitiesOverseeing case management programs, strategic planning, staff supervisionAssessing client needs, developing care plans, coordinating services

The main difference is that a Case Management Director oversees the entire program and manages staff, while a Case Manager works directly with clients to coordinate care. The director has broader responsibilities and strategic oversight, whereas the case manager focuses on individual client needs.

Is case management a good career?

A career as a case management director involves overseeing case managers and coordinating services in healthcare, social services, or legal settings. It requires strong organizational, communication, and leadership skills, often supported by relevant certifications and a background in the field. The role offers opportunities for advancement and meaningful work helping clients access resources and support.

What is a case management director?

A case management director is a healthcare or social services professional responsible for overseeing case management programs, coordinating services for clients, and ensuring compliance with regulations. They typically manage staff, develop policies, and utilize case management software to improve client outcomes. Strong leadership, communication skills, and relevant certifications are often required.
More about Case Management Director jobs

What are the most commonly searched types of Case Management jobs in Wisconsin?

The most popular types of Case Management jobs in Wisconsin are:

What are popular job titles related to Case Management Director jobs in Wisconsin?

For Case Management Director jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Case Management Director jobs in Wisconsin look for?

The top searched job categories for Case Management Director jobs in Wisconsin are:

What cities in Wisconsin are hiring for Case Management Director jobs?

Cities in Wisconsin with the most Case Management Director job openings:

Case Management Director jobs near you
Infographic showing various Case Management Director job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $124,767 per year, or $60 per hour.

RN Case Management Coordinator

Mercyhealth

Janesville, WI • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 14 days ago

Mercy Health rating

6.9

Company rating: 6.9 out of 10

Based on 384 frontline employees who took The Breakroom Quiz

456th of 888 rated healthcare providers

Job description

OVERVIEW
Experienced Case Manager skilled in coordinating individualized care plans, improving member outcomes, and ensuring compliance with NCQA, HEDIS, and quality standards. Strong background in care coordination, quality improvement, and member-focused healthcare services.
SCHEDULE: Full-Time, 40 hours per week
SHIFT: Day Shift
Essential Duties and Responsibilities
  • Will spend no less than sixty percent of time providing direct case management activities
  • Collects in depth information about a person's situation and functions to identify individual needs in order to develop a comprehensive case management plan that will address those needs.
  • Determines specific objectives, goals and actions designed to meet the clients' needs as identified through the assessment process; determines benefits/coverage of medical necessity based on MercyCare's medical certificate of coverage
  • Executes specific case management activities and or interventions that will lead to accomplishing the goals set forth in the case management plan.
  • Organizes, integrates and modifies the resources necessary to accomplish the goals set forth in the case management plan
  • Monitors the ongoing process by gathering sufficient information from all relevant sources about the case management plan and its activities and determine the plans effectiveness
  • Evaluates case managements effectiveness in reaching desired outcomes and goal and makes modifications or changes in the case management plan based on the evaluation.
  • Participates as educator and resource person for provider offices and hospital staff as it pertains to the health plan case management policy and procedures.
  • Will spend no more than forth percent of time coordinating and monitoring quality initiative
  • Demonstrates knowledge of NCQA and HEDIS Standards and participates in initiative to achieve accreditation and improve HEDIS compliance rates
  • Ability to assist with performing of case/barrier analysis, baseline study analysis and create Quality -Improvement studies and sound study design and interventions
  • Assists in the gathering and analysis of data
  • Insures that all activities are internal and external customer focused, well planned, organized and controlled to assure the cost effectiveness of all programs.
  • Assists in the staff support activities of the UM/QI Committees and other special projects or tasks as assigned by the Medical Director or Director
  • Assists with developing and updating policy and procedures for the Quality Health Management Policy and Procedure Manual

Culture of Excellence Behavior Expectations
To perform the job successfully, an individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
Education and Experience
Graduate of an accredited nursing program.
BSN or upon hire BSN completion agreement for enrollment in an accredited BSN Completion Program
May require specific years of applicable experience to qualify per department guidelines. If hired prior to 1-1-14 in Winnebago County and prior to 9-1-14 in Rock, Walworth and McHenry Counties an ADN only is required.
ADN RN or RN Diploma Degree perfferred two years related experience.
Certification and Licensure
Licensed as an RN in state of practice
Certified Case Manager CCM or in the process of obtaining case manager designation
Skills and Abilities
Demonstrates knowledge of case management activities and core components
Provide case management to members who meet specific criteria for specific disease management
Demonstrated ability to work within a team environment
May include color blind test per department guidelines
Special Physical Demands
The Special Physical Demands are considered Essential Job Function of the position with or without accommodations.
While performing the duties of this job, the employee is frequently required to sit. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.
Level of Supervision
N/A
Supervises
N/A
PAY RANGE:
$63,644.48 - $97,376.06
Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.
Mercyhealth offers competitive pay and a comprehensive benefits package including:
  • Medical, Dental, Vision
  • Life & Disability Insurance
  • FSA/HSA Options
  • Generous, accruing paid time off
  • Paid Parental and caregiver leave
  • Career advancement and educational opportunities
  • Tuition and certification reimbursement
  • Certification Reimbursement
  • Well-being Programs
  • Employee Discounts
  • On-Demand Pay
  • Financial Education
  • Annual recognition/awards events
  • Partner appreciation days
  • Family entertainment/attractions discount
  • Community service/improvement opportunities

Click here for more details regarding Mercyhealth Careers Benefit Information.
At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.
Mercyhealth has been nationally recognized for our commitment to our people and culture, including:
  • #1 in the nation on AARP's Best Employers for Workers Over 50
  • One of Working Mother magazine's 100 Best Companies for Working Mothers
  • A Top 50 Company and Top 10 Nonprofit for Executive Women

What Mercy Health employees say

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About Mercyhealth

Sourced by ZipRecruiter

At Mercyhealth, we don’t simply hire people – instead, we empower talented, dedicated health care professionals to provide the highest quality patient care possible with a passion for making lives better. As an integrated health care provider, we provide exceptional, coordinated health care. The organization consists of seven hospitals, 85+ clinics, and more than 7,500 employee-partners to serve patients in 15 counties throughout northern Illinois and southern Wisconsin. We hope you’ll consider becoming the newest member of the Mercyhealth family and join our passion for making lives better!

Industry

Hospitals, fitness and sports centers and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Janesville, WI, US

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