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Case Management Coordinator Jobs in Quebec (NOW HIRING)

... coordinating onboarding, education, and ongoing adherence support across the treatment journey ... Provide patient education (disease state, medication, side‑effect management) and deliver ...

... Experience in case management and as a clinical advisor; • Experience in working in a ... coordination of service plans; • Excellent interpersonal and listening communication, and ...

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Case Management Coordinator information

What does a case management coordinator do?

A Case Management Coordinator is responsible for overseeing and coordinating care plans for clients or patients, ensuring they receive appropriate services and support. They assess client needs, collaborate with healthcare providers, social workers, and other professionals, and monitor progress to achieve optimal outcomes. Their role often involves arranging resources, tracking documentation, and advocating for the best interests of those they support. This position is common in healthcare, social services, and insurance settings.

What are the key skills and qualifications needed to thrive as a case management coordinator?

To thrive as a Case Management Coordinator, you need a solid background in healthcare, social work, or a related field, often supported by a relevant degree or certification such as CCM or RN licensure. Familiarity with case management software, electronic medical records (EMR), and insurance processes is typically required. Strong organizational skills, empathy, and effective communication are crucial soft skills for coordinating care and advocating for clients. These abilities ensure efficient resource allocation, continuity of care, and positive outcomes for clients and healthcare organizations.

How does a case management coordinator typically collaborate with healthcare providers and community resources?

As a Case Management Coordinator, you will regularly communicate with physicians, nurses, therapists, and social workers to develop and oversee patient care plans. Collaboration often extends to community agencies and support services to ensure clients receive comprehensive, coordinated care. This role requires strong interpersonal skills and the ability to advocate effectively for clients while balancing diverse perspectives within an interdisciplinary team. Building and maintaining these professional relationships is key to achieving positive outcomes for patients.

What is the difference between Case Management Coordinator vs Social Worker?

AspectCase Management CoordinatorSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications varyRequires a bachelor's or master's degree in social work (BSW or MSW); licensure often needed
Work EnvironmentHealthcare facilities, community agencies, insurance companiesHospitals, clinics, community organizations, government agencies
Employer & Industry UsageHealthcare providers, insurance companies, social service agenciesPublic and private social service organizations, healthcare settings
Common Search & ComparisonOften compared for roles involving care coordination and resource managementCompared for direct client advocacy and counseling roles

While both roles involve supporting clients and coordinating services, Case Management Coordinators primarily focus on organizing care plans and resources within healthcare or insurance settings. Social Workers often provide direct counseling, advocacy, and broader social support. The roles overlap in client interaction but differ in scope and responsibilities.

Is a case management coordinator an entry-level position?

A case management coordinator position can be entry-level or require some experience, depending on the organization. Entry-level roles typically require strong communication skills and a relevant degree, while more advanced positions may need previous case management experience or certifications such as the Certified Case Manager (CCM).

What are the top 3 qualities a case management coordinator should have?

A case management coordinator should have strong communication skills to effectively interact with clients and team members, organizational abilities to manage multiple cases efficiently, and problem-solving skills to develop appropriate care plans. Additionally, empathy and attention to detail are important for understanding client needs and ensuring accurate documentation.

What are the most commonly searched types of Case Management jobs in Quebec?

The most popular types of Case Management jobs in Quebec are:

What are popular job titles related to Case Management Coordinator jobs in Quebec?

For Case Management Coordinator jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Case Management Coordinator jobs in Quebec look for?

The top searched job categories for Case Management Coordinator jobs in Quebec are:

What cities in Quebec are hiring for Case Management Coordinator jobs?

Cities in Quebec with the most Case Management Coordinator job openings:

Infographic showing various Case Management Coordinator job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.

Coordonnateur ou coordonnatrice de la Protection des actifs/Asset Protection Coordinator - Marche Ce

Old Navy

Montreal, QC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Key responsibilities

  • Investigate theft and fraud using surveillance systems, data analysis, and case management tools.

  • Train store teams on security protocols, theft deterrence, and incident reporting systems.

  • Collaborate with law enforcement to build and prosecute cases involving offenders.


Job description

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the role

En tant que coordinateur(trice) de la protection des actifs, vous jouez un rôle essentiel dans la mise en œuvre des stratégies de sécurité et de réduction des pertes dans un ou plusieurs magasins. Vous enquêtez sur les vols et les fraudes, formez les équipes en magasin et collaborez avec les forces de l'ordre afin de protéger nos employés et nos produits. Votre travail contribue à garantir un environnement sûr, conforme aux normes et inclusif au sein de nos marques emblématiques : Gap, Old Navy, Banana Republic et Athleta.As an Asset Protection Coordinator, you play a key role in executing safety and shortage reduction strategies across one or more stores. You investigate theft and fraud, train store teams, and collaborate with law enforcement to protect our people and products. Your work helps ensure a secure, compliant, and inclusive environment across our house of iconic brands: Gap, Old Navy, Banana Republic, and Athleta.

What you'll do
  • Mener des enquêtes sur les vols internes et externes à l'aide des systèmes de surveillance, de l'analyse des données et des outils de gestion des cas.
  • Collaborer avec la direction du magasin pour identifier les risques de pertes et mettre en œuvre des stratégies de prévention adaptées.
  • Former les équipes du magasin aux protocoles de sécurité, aux mesures de dissuasion du vol et aux systèmes de signalement des incidents afin de renforcer leurs compétences et leur sensibilisation.
  • Collaborer avec les forces de l'ordre pour constituer et poursuivre les dossiers impliquant des délinquants habituels ou agressifs.
  • Effectuer des audits de sécurité réguliers pour garantir la conformité aux normes de sécurité physique et aux politiques de l'entreprise.
  • Contribuer à la préparation aux situations d'urgence en aidant les magasins à planifier et à réagir aux incidents ou crises liés à la sécurité.
  • Analyser les tendances en matière d'incidents et partager les conclusions avec la direction de la prévention des vols afin d'éclairer les stratégies de prévention globales.
  • Représenter la fonction de prévention des vols lors des réunions au niveau du magasin et contribuer à une culture de sécurité et de responsabilité.
  • Conduct investigations into internal and external theft using surveillance systems, data analysis, and case management tools. 
  • Partner with store leadership to identify shortage risks and implement tailored prevention strategies. 
  • Train store teams on safety protocols, theft deterrence, and incident reporting systems to build awareness and capability. 
  • Collaborate with law enforcement to build and prosecute cases involving habitual or aggressive offenders. 
  • Perform regular security audits to ensure compliance with physical security standards and company policies. 
  • Support emergency preparedness by helping stores plan for and respond to safety incidents or crises. 
  • Analyze incident trends and share insights with AP leadership to inform broader prevention strategies. 
  • Represent the AP function in store-level meetings and contribute to a culture of safety and accountability.  
Who you are
  • Solides compétences d'enquête et d'analyse.
  • Capacité à former et à encadrer les équipes en magasin.
  • Expérience de travail avec les forces de l'ordre et le système judiciaire.
  • Connaissance des systèmes de surveillance et des outils de reporting.
  • Excellentes aptitudes à la communication et à la gestion du temps.
  • Strong investigative and analytical skills. 
  • Ability to train and influence store teams. 
  • Experience working with law enforcement and legal systems. 
  • Knowledge of surveillance systems and reporting tools. 
  • Strong communication and time management skills.  
Benefits at Old Navy
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
  • Competitive Paid Time Off plans.*
  • Company match for donations and volunteer time*
  • Registered Retirement Savings Plan
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • Virtual health care 24/7*
  • Maternity/Parental Top Up.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.