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Case Management Associate Jobs in Melbourne, FL (NOW HIRING)

TTEC

Customer Service Case Manager

Melbourne, FL · On-site

$18.34/hr

Customer Service Case Manager Apply now Save jobSaved job Drive your career forward with Percepta ... High school diploma required; an associate's or bachelors degree is preferred * A minimum of two ...

Percepta

Customer Service Case Manager

Melbourne, FL

$18.34/hr

Customer Service Case Manager (04DBA) US-FL- MelbourneDescription Drive your career forward with ... High school diploma required; an associate's or bachelor's degree is preferred * A minimum of two ...

Percepta

Customer Service Case Manager

Melbourne, FL

$18.34/hr

As a Customer Service Case Manager working onsite in Melbourne, Florida , you'll be part of ... High school diploma required; an associate's or bachelor's degree is preferred * A minimum of two ...

Percepta

Customer Service Case Manager

Melbourne, FL · On-site

$18.34/hr

As a Customer Service Case Manager working onsite in Melbourne, Florida , you'll be part of ... High school diploma required; an associate's or bachelor's degree is preferred * A minimum of two ...

Percepta

Customer Service Case Manager

Melbourne, FL · On-site

$18.34/hr

As a Customer Service Case Manager working onsite in Melbourne, Florida , you'll be part of ... High school diploma required; an associate's or bachelor's degree is preferred * A minimum of two ...

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All JobsCase Management Associate JobsCase Management Associate Jobs in Melbourne, FL

Case Management Associate information

See Melbourne, FL salary details

$10

$18

$27

How much do case management associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for case management associate in Melbourne, FL is $18.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $20.29 per hour, depending on experience, location, and employer.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

What is a case management associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What are some common challenges faced by case management associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What are the key skills and qualifications needed to thrive as a case management associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What is the job of a case management associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

More about Case Management Associate jobs

What are the most commonly searched types of Case Management jobs in Melbourne, FL?

The most popular types of Case Management jobs in Melbourne, FL are:

What cities near Melbourne, FL are hiring for Case Management Associate jobs?

Cities near Melbourne, FL with the most Case Management Associate job openings:

Case Management Associate jobs near you
Infographic showing various Case Management Associate job openings in Melbourne, FL as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $38,087 per year, or $18.3 per hour.

Clinical Social Worker LCSW - Case Management

Health First

Melbourne, FL • On-site

Full-time

Medical, Vision

Re-posted 16 days ago

Health First rating

7.5

Company rating: 7.5 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

234th of 887 rated healthcare providers

Job description

Job Requirements
POSITION SUMMARY
The Social Worker LCSW is fully engaged in providing quality/no harm, customer service and stewardship by utilizing advanced psychosocial skills to facilitate the coordination of patient care through assessment, planning, intervention and evaluation. The Social Worker LCSW uses current knowledge to effectively evaluate, promote and utilize hospital and community resources and services to achieve optimal outcomes, serving as a role model for coordination of psychosocial services for assigned patients in collaboration with the patient, family, physician, patient care team, and payers.
PRIMARY ACCOUNTABILITIES
  • Collaboratively determines desired discharge goals and communicates all discharge plans and options to patient/family, physicians and staff members.
  • Provides counseling and researches placement alternatives for substance abuse, mental health, homeless and indigent patients.
  • Facilitates and participates in transfer of Baker Act and Marchman placements to mental health facilities. Provides therapeutic interventions with patients and families as needed.
  • Completes mandatory reporting processes.
  • Facilitates referrals for post-discharge psychosocial and therapeutic needs.
  • In a crisis situation where safety of the patient or others is in immediate jeopardy, the LCSW can Baker Act a patient.
  • Mentors social work students from local universities during their internship in the department.
  • Provides clinical supervision for social workers in the department and those pursuing their LCSW.
  • Identifies system/process breakdowns and improvement opportunities, documenting for the Performance Improvement Plan.
  • Intervenes and recommends appropriate referrals to resolve system barriers to patient progression, collaborating with other disciplines as directed.
  • Communicates avoidable delays to the RN Case Manager for collaboration and documentation in MIDAS.
  • Ensures compliance with Federal and state regulatory standards of care, identifying risk management and quality issues, and intervening or referring as indicated.

Work Experience
MINIMUM QUALIFICATIONS
  • Education: Master's of Social Work
  • Licensure: Current Florida LCSW license
  • Certification: Current American Heart Association Basic Life Support Healthcare Provider Completion Card upon hire and maintained
  • Work Experience: One (1) year of previous social work experience
  • Knowledge/Skills/Abilities:
  1. Basic computer skills including knowledge of MS Office - Outlook and Word
  2. Current knowledge of healthcare economic issues impacting acute care
  3. Working knowledge of social work scope of practice and current issues impacting healthcare
  4. Understanding of payer/reimbursement practices and regulations
  5. Ability to understand and comply with Federal and state regulatory standards of care
  6. Ability to effectively handle multiple demands in a short timeframe

PREFERRED QUALIFICATIONS
  • Certification: CCM or ACM Case Management Certification
  • Work Experience: Case Management experience in Hospital setting

PHYSICAL REQUIREMENTS (Sedentary)
  • Majority of time involves sitting or standing; occasional walking, bending, stooping
  • Long periods of computer time or at workstation
  • Light work that may include lifting or moving objects up to 20 pounds with or without assistance
  • May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise
  • Communicating with others to exchange information
  • Visual acuity and hand-eye coordination to perform tasks
  • Workspace may vary from open to confined
  • May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle

Benefits
ABOUT HEALTH FIRST
At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.
Schedule : Full-Time
Shift Times : 800am430pm
Paygrade : PG-PG-PG-PG-36

What Health First employees say

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About Health First

Sourced by ZipRecruiter

Health First has been providing quality care to Brevard county residents for over 23 years. Health First delivers healthcare services throughout Brevard County with a network comprised of 4 hospitals with 868 beds, a health plan, and outpatient/wellness services including diagnostics, home health care, sleep centers, fitness facilities, pharmacy, cardiac rehabilitation, physical therapy, aging services, a hospice program, and bone/wellness center.

Industry

Health care and social assistance and medical equipment and supplies manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Rockledge, FL, US

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