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Case Management Associate Jobs in Atlanta, GA (NOW HIRING)

Shepherd Center

PRN Case Manager

Atlanta, GA

$19.25 - $24.75/hr

Completes regular rounding opportunities and assists with yearly evaluations on case management associates. * Provide education, guidance, and support post discharge, with a strong focus on medical ...

Shepherd Center

PRN Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

Completes regular rounding opportunities and assists with yearly evaluations on case management associates. * Provide education, guidance, and support post discharge, with a strong focus on medical ...

Encompass Health

Case Manager

Atlanta, GA

$19.25 - $24.75/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... For Nursing, must possess minimum of an Associate Degree in Nursing, RN licensure with BSN ...

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Case Management Associate information

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$10

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How much do case management associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for case management associate in Atlanta, GA is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $21.30 per hour, depending on experience, location, and employer.

What is a case management associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What is the job of a case management associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the key skills and qualifications needed to thrive as a case management associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What are some common challenges faced by case management associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

Can you become a case management associate with an associate's degree?

Yes, many employers hire case management associates with an associate's degree in fields like social work, psychology, or healthcare. Relevant skills include communication, organization, and knowledge of case management software; some positions may also require certification or experience in social services.

Is case management a stressful job?

Case management associates often work in fast-paced environments that require strong organizational and communication skills, which can lead to stress. The job involves managing multiple cases, meeting deadlines, and addressing client needs, which may contribute to job-related stress levels.
More about Case Management Associate jobs

What are the most commonly searched types of Case Management jobs in Atlanta, GA?

The most popular types of Case Management jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Case Management Associate jobs?

Cities near Atlanta, GA with the most Case Management Associate job openings:

Case Management Associate jobs near you
Infographic showing various Case Management Associate job openings in Atlanta, GA as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $39,983 per year, or $19.2 per hour.

Case Manager Associate - Share Military Initiative& Complex Concussion Clinic

Shepherd Center

Atlanta, GA • On-site

Full-time

Posted 7 days ago

Shepherd Center rating

8.9

Company rating: 8.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

24th of 1,065 rated hospitals

Job description

About Shepherd Center
With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by U.S. News as one of the nation's top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.
Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years.
Case Management is a collaborative process performing the primary role functions of assessment, planning, facilitation, and advocacy for options and services to meet a patient's health needs. In this interdisciplinary role, the Case Manager Associate (CMA) will have the opportunity to interact with individuals from multiple departments to create innovative treatment plans. The CMA empowers patients and their families towards greater autonomy. This process requires an organized individual with excellent communication skills.
The CMA works directly with patients, their families and providers on behalf of the Case Manager (CM), supporting CM in care coordination for patients in Outpatient Services.
JOB RESPONSIBILITIES:
  • Resolves issues and requests the input of the appropriate CM and access case manager when necessary.
  • Develops therapeutic relationships with patients and families.
  • Manages and completes incoming forms to the case management office and access case manager, including but not limited to disability forms, FMLA forms, medication assistance applications, and insurance form,and travel logistics for care.
  • Provides ongoing internal and community resource assistance to patients and their families.
  • Obtains and screens all necessary required medical records to prepare for new patient clinical review.
  • Acts as a resource to other Case Managers and providers as needed.
  • Under the direction of the case manager, manages and resolves concerns with the provider and patient.
  • Coordinates the sharing of specific patient information with other provider members of the patient's treatment plan.
  • Understand ethical considerations, patient in crisis in relation to finances, neglect, abuse, psychosocial needs, etc.
  • Practices proper safety techniques in accordance with Center and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.
  • Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process.

REQUIRED MINIMUM EDUCATION:
  • High School Diploma or equivalent

REQUIRED MINIMUM CERTIFICATION:
  • No professional certifications required.

REQUIRED MINIMUM EXPERIENCE:
  • Experience in a clinical setting or healthcare environment.

REQUIRED MINIMUM SKILLS:
  • Knowledge of the rehabilitation field characteristics required. Knowledge of Microsoft Office software required. Comfortable with Telerehab modalities.

PREFERRED QUALIFICATIONS:
  • Rehab Tech, LPTA, COTA

PHYSICAL DEMANDS:
  • Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time or exerting up to 15 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.

WORKING CONDITIONS:
  • No potential for exposure to blood and body fluids.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.

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