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Case Management Assistant Jobs in Toronto, ON (NOW HIRING)

St. Michael's Homes

Case Manager

Toronto, ON · On-site

CA$21K/mo

... case management and support * Complete assessments and service planning in collaboration with ... Contribute to a safe, welcoming, and inclusive program environment * Assist clients in accessing ...

St Michael's Home

Case Manager

Toronto, ON

CA$21K/mo

... environment Assist clients in accessing core services such as showers, laundry, meals, clothing ... Demonstrated experience in case management, assessment, and working with individuals experiencing ...

CMHA Durham

Case Manager

Oshawa, ON · On-site

Reporting to the HART Hub Lead, this position provides case management, advocacy and support ... assist the organization in identifying and achieving quality outcomes for client safety. Report ...

WCYR

Employment Case Manager

Newmarket, ON · On-site

Key Responsibilities Client Support & Case Management * Provide one-on-one, client-centred case ... * Assist clients in identifying short-term employment options as well as longer-term career goals.

Teladoc

Case Coordinator

Toronto, ON · Remote

CA$50K - CA$55K/yr

... Case Managers, in particular) to support case progression. * Support identification and selection of appropriate specialists/third parties using internal database. * Assist with scheduling calls ...

Bayshore HealthCare

Case Manager

Mississauga, ON · On-site

... case management support services to patients and physicians. The CM will assist the patients, physicians, and nurses with the completion of all program-specific paperwork. The CM will act as a ...

Bayshore HealthCare

Nurse Case Manager

Mississauga, ON · On-site

NCM offers enrolment and reimbursement support to physicians and medical case management services to patients. Assist the physician with the completion of all program-specific paperwork and follow-up ...

Wesley

Intensive Case Manager, WESHP

Burlington, ON · On-site

CA$25.11/hr

Intensive Case Manager, WESHP Posting #:4341 Posting Date: August 10, 2026, Posting Closing: August ... Reporting to the Manager of Halton Housing Services, this position will assist in providing intake ...

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All JobsCase Management JobsCase Management Assistant JobsCase Management Assistant Jobs in Toronto, ON

Case Management Assistant information

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How much do case management assistant jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for case management assistant in Toronto, ON is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.37 and $19.96 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
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For Case Management Assistant jobs in Toronto, ON, the most frequently searched job titles are:

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Cities near Toronto, ON with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 5% Hybrid, and 12% Remote job distribution, with an average salary of $39,126 per year, or $18.8 per hour.

Data Management Assistant

Hamilton Health Sciences

Hamilton, ON • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

The Data Management Assistant's overall purpose is the verification of study data while developing/maintaining the study database, and study reports as well as providing detailed information in response to inquiries from staff and study centres. Evaluate clinical, laboratory and diagnostic case report forms and identify deviant, discrepant or inconsistent data reporting. The ability to apply knowledge of the Study Protocol, Good Clinical Practice, Standard Operating Procedures, study plans and other study documents to daily activities. The ability to apply critical thinking skills to ensure accuracy, effectiveness and efficiency of the study and study related tasks. The Data Management Assistant will provide rounds support and will extract clinical/research data from Burn rounds and chart review.

Database Development
Collaborate with the Research Coordinator, Research Assistant and or Principal Investigator to coordinate the design and
implementation of the study data management database(s), including testing.
Collaborate with the Research Coordinator, Research Assistant and or Principal Investigator to create, program, test,
implement and maintain study specific Edit Checks.

Study Start Up
Create/revise/test/approve Case Report Forms (CRFs), and Reference pages.
Collaborate with study team to ensure that sites are provided with the appropriate start up materials.
Collate with preparing site initiation power point presentations, creation of study protocol and CRF binders, Log shipment
of start-up supplies.
Communicate with sites to ensure all specific regulations are being met.

Edit checks and Reports
Collaborate with study team and database programmers to implement and test study specific edit checks.
Study specific report creation, implementation, analysis and distribution.

Data Validation
Oversees the collection, entry, delivery, verification, management, analysis and reporting of data.
Conduct, analyze and summarize data audits.
Identify deviant, discrepant, or inconsistent data.
Applies quality control notes to identify issues with data.
Identify issues with database implementation.
Identify protocol deviations and lost to follow-up patients.

Follow-up with sites
Data quality, overdue visits, source document collected for adjudication.
Site questions and concerns, site training.

Site correspondence
Responds to inquiries from study centres regarding data quality/issues.

Prepare study materials
Prepare for study meetings (collect materials, create presentation slides).
Create slides for scientific meetings.

Research/Data Management Experience:
Ability to assess data analytically for quality and consistency.
High level of attention to detail, organizational and problem-solving skills to ensure overall best data quality.
Ability to effectively integrate the requirements for database design and functionality to achieve a high level of data quality.
Ability to manage data including database design and development, CRF creating, edit checks, testing and validation while utilizing required systems.
Ability to assess and analyze large volumes of data while isolating trends and identifying discrepancies and errors to ensure clean data.
Computer skills
Knowledge of REDCap is preferred.
Proficient in Microsoft Office (Word, Excel, Macros, Access, and PowerPoint).
Communication
Excellent written and oral communication skills. 
Ability to work with a multidisciplinary team to produce high quality study results. 
Ability to delegate responsibility to other staff and work independently as required. 

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