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Transitional Case Manager Jobs in Toronto, ON (NOW HIRING)

Wesley

Intensive Case Manager, WESHP

Burlington, ON · On-site

CA$25.11/hr

Intensive Case Manager, WESHP Posting #:4341 Posting Date: August 10, 2026, Posting Closing: August ... Assesses and screens participant's/families' needs for services to support their transition to ...

Lifeworks

Sr Disability Claims Manager

Toronto, ON · On-site +1

CA$70K - CA$90K/yr

Manage the transition to long term disability (LTD) and provide medical and summary case management information to the LTD insurer to ensure a seamless transition * Accountability and responsibility ...

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Transitional Case Manager information

What is a transitional case manager?

Transitional case managers are professionals who help individuals navigate changes between different levels or types of care, such as moving from a hospital to home or a rehabilitation facility. They coordinate services, provide support, and ensure clients have the resources they need for a successful transition. Their role often includes creating care plans, connecting clients with community resources, and collaborating with healthcare providers to prevent gaps in care and reduce readmission rates.

What are some common challenges faced by transitional case managers when supporting clients through periods of change?

Transitional Case Managers often encounter challenges such as helping clients adapt to new environments, coordinating services among multiple providers, and addressing barriers like housing instability or limited access to resources. Balancing a large caseload while providing individualized attention requires strong organizational skills and resilience. Collaboration with social workers, healthcare professionals, and community organizations is essential to ensure clients receive comprehensive support during critical transition periods.

What are the key skills and qualifications needed to thrive as a transitional case manager, and why are they important?

To thrive as a Transitional Case Manager, you need a background in social work or human services, strong organizational abilities, and knowledge of community resources, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and client tracking systems is typically required. Exceptional interpersonal skills, empathy, and problem-solving abilities help build trust and effectively support clients through transitions. These skills and qualities are crucial for ensuring continuity of care, client empowerment, and successful navigation of complex support systems.

What is the difference between Transitional Case Manager vs Social Worker?

AspectTransitional Case ManagerSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; some roles may need certificationRequires a bachelor's or master's degree in social work (BSW or MSW); licensure often necessary
Work EnvironmentOften works in healthcare, community programs, or transitional housing settingsWorks in hospitals, clinics, community agencies, or government programs
Employer & IndustryHealthcare providers, social service agencies, transitional housing programsHospitals, mental health clinics, social service agencies, government agencies

While both roles focus on supporting individuals through transitions, a Transitional Case Manager primarily helps clients move from hospital or institutional settings to community living, emphasizing care coordination. Social Workers have a broader scope, providing counseling, advocacy, and support across various settings. The roles often overlap, but the Transitional Case Manager is more specialized in transitional care coordination.

What cities near Toronto, ON are hiring for Transitional Case Manager jobs?

Cities near Toronto, ON with the most Transitional Case Manager job openings:

Transitional Case Manager jobs near you
Infographic showing various Transitional Case Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution.

Case Manager_FT-Contract

LOFT Community Services

Toronto, ON • On-site

CA$57K - CA$71K/yr

Contractor

PTO

Re-posted 4 days ago

Job description

Title of Job: Case Manager
Date: August 20, 2026
Closing Date: September 3, 2026
Location: Toronto, ON - M-DOT Hotel
Compensation: $57,007 - $71,647 Annually Prorated
Contract Duration: 6-Month Contract
Work Type: Onsite
Job ID: 10981709
Existing or New Position: Existing

Who We Are:
LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

Program Summary:
M-DOT is a specialized team of providers from LOFT, Inner City Health Associates (ICHA) and the Centre for Addictions and Mental Health (CAMH), that delivers services to the most vulnerable individuals living and sleeping on the streets of Toronto. The Team is comprised of 1 Team Lead (LOFT), 5 case managers (LOFT), 1 peer support worker (LOFT), 2 psychiatrists (ICHA), 1 nurse (ICHA) and 1 Concurrent Disorders Social Worker (CAMH). M-DOT provides clinical hands-on support to those with complex healthcare needs, who are experiencing chronic homelessness. M-DOT provides outreach and case management and peer support services with access to psychiatric and medical assessment, consultation, access to treatment, service planning and advocacy. Services are designed to be short-term, focused on comprehensive assessment, stabilization and linking to long term resources. M-DOT provides services to individuals often identified as ‘complex’, who have not responded positively to other programs or attempts to engage. The aim of M-DOT is to provide a low barrier transitional service, that meets individuals where they are at and assists in stabilizing their health, mental health and substance use.  M-DOT works from a housing first and harm reduction approach. The goal is to meet immediate needs, reduce barriers and assist individuals in getting connected to housing and follow up support that meets the level of need required for each individual to live successfully in the community.
 
Job Summary:
The Case Manager on the M-DOT Hotel Team provides direct service to homeless individuals living with mental health, health, and addictions issues. The position provides both on site and community-based assessment and case management services to individuals living in various physical distancing shelter hotel programs through the city of Toronto. Case Managers work as part of a team that includes Team Leaders, Peer Support Workers, and Housing Support Workers, to meet clients’ housing and other social and health needs. The program works closely with nurses and physicians from Inner City Health Associates, to assess, plan, treat and support clients. The position will involve driving and a valid Ontario driver’s license and insurance are required. Access to a car is a requirement.
What You Will Do:
  • Create individualized support and recovery plans with clients and professionals based on assessments.
  • Support clients in building independence by teaching daily living skills (e.g., hygiene, medication, cooking, budgeting).
  • Coordinate care by connecting clients with social, medical, and community support.
  • Provide crisis intervention and help develop crisis plans.
  • Represent the program professionally with clients, families, and community partners.
  • Mediate conflicts and help clients learn problem-solving skills.
  • Organize or support social activities to reduce isolation.
  • Maintain accurate client records and documentation.
  • Work collaboratively with the team, contribute ideas, and support new staff or volunteers.
  • Provide on-call 24/7 crisis support on a rotating basis.
  • Assist with preparing units for new clients.
  • Provide case management and connect clients with services like housing and ID support.
  • Help clients access financial supports such as Ontario Works (OW) and Ontario Disability Support Program (ODSP) or other financial resources as required.
  • Other duties as assigned by Program Manager and/or designated supervisor.
What You Bring:
  • Post-secondary education in Social Services / Human Services or equivalent field.
  • Minimum 3 years’ working experience with client population group.
  • Understanding of challenges faced by adults with challenges, eg: mental illness, addictions, physical health concerns, and homelessness etc.
  • Proficient in intake assessment, crisis intervention, advocacy, and problem-solving to support client needs.
  • Ability to build therapeutic relationships and collaborate with clients on goals.
  • Familiarity with community resources and professional services.
  • Strong teamwork skills in a multidisciplinary environment.
  • Strong interpersonal, communication, and counselling skills to effectively engage clients in sensitive areas such as life skills, healthy living, and relationships.
  • Solid computer literacy for maintaining records, files, and reports.
  • Effective analytical, organizational, and time management skills for coordinating client support and program activities.
  • Demonstrates cultural competency, with an understanding of diverse backgrounds and inclusive practices.
  • Must have a valid driver’s license, insurance, and a reliable vehicle to travel within the region.
Work Environment:
  • Expected to meet people, on site and outside, making exposure to the weather and climbing stairs are expectations of the position. A car is an asset.
  • Need to walk on rough terrain from time-to-time, for example, uneven ground, parks, or ravines while providing outreach to community members sleeping outside.
What We Offer: 
  • 24/7 Employee Assistance Program
  • E-learning program available all year round
  • Starting vacation time above minimum standard,
  • Additional paid personal and paid sick days
  • Professional development budget available to help you nurture and shape your career
  • Corporate Gym membership rate with GoodLife Fitness
  • Access to Perkopolis, a comprehensive corporate discount program
  • Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
Our Commitment to Diversity and Inclusion
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.
 

Note:

  • A satisfactory vulnerable sector check (VSC) is also required.
  • This posting provides only a summary of the responsibilities and requirements for the position 

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting hrteam@loftcs.org or (416) 979-1994.

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