Transitional Case Manager Jobs in Toronto, ON (NOW HIRING)

Job Summary: 

TheMental Health Counsellor develops and implements programs and initiativesdesigned to promote positive health and well-being among students at OntarioTech University.  Reporting to theManager, Student Mental Health Services, the Counsellor is accountable for providingsupport and intervention to students with emerging health concerns and supporting survivors who have experiencedsexual violence, while at the same time promotingresilience and academic success among students, and developing communitycapacity to respond to students of concern. 

TheMental Health Counsellor works in close collaboration with students, facultyand staff across the university to provide guidance and support in respondingto student mental health concerns and students who have experienced sexualviolence. The Counsellor is alsoresponsible for liaising and building relationships with campus and communitymedical and social care agencies to promote timely, effective and seamlesssupport for students. 

Theincumbent will work and carry out duties in a manner congruent with Universitypolicies, procedures and overarching principles while maintaining professional andethical standards.

Responsibilities/accountabilities: 

Student Support and Case Management

• Providessupport and case management assistance to students with emerging mental healthconcerns and/or who have experienced supportive responses tosurvivors who disclose or report having experienced sexual violence of sexual violence; consistent with university policies, procedures, and relevantlegislation by:
• Supporting individual students struggling with mild/moderate addiction and mental health issues and coordinating referrals to appropriate campus and community resources by appointment or drop-in supportive responses to survivors who disclose or report having experienced sexual violence
• Supporting individual students who have experienced sexual violence
• Employ a variety of strategies and University resources to explore possible options and routes within the confines of academic regulations
• Developing and implementing support groups and other venues to assist students with common issues and concerns
• Monitoring and tracking individual cases and ensuring appropriate follow up
• Assisting in responding to situations involving students who are experiencing mental health issues
• Assess and respond to reported concerns where a student's behaviour could escalate to a threat in accordance to University protocols
• Coordinating supports and follow through for students with ongoing mental health concerns, including arranging for assessments, liaising with treating professionals, requesting opinion letters and coordinating leaves of absence
• Coordinating supports and follow through for students who have experienced sexual violence, including You can connect with a Support Worker who can help you select an option to meaningfully address the incident of sexual violence. These options may or may not involve other parties depending on the resolution you seek providing information on reporting options and processes, interpreting university policies and guidelines, arranging support and academic accommodations, liaising with the Office of Campus Safety; accompanying the discloser or Complainant to an appointment that they may need support to attend; referring to contacts for support, services and resources through external community partners, and follow up after a resolution is achieved to ensure it has been enacted and to ensure ongoing access to services where needed
• Coordinating transitions to community mental health and specialized treatment programs as well as intervention, hospitalizations and discharge planning
• Preparing reports and case records on student related issues that come forward in a manner consistent with professional and ethical standards

Healthy Students-Academic Success Programming

• Leadsin the ongoing development, implementation and coordination of the HealthyStudents-Academic Success campaign for students to help students develop copingstrategies, resilience and self-management skills.  This includes:
• Developing and implementing programming to increase capacity among students to constructively manage the multiple demands of student life, while decreasing their vulnerability to mental health issues
• Working with colleagues in Student Life, Communications and Marketing and other campus partners to develop and update the Ontario Tech University Healthy Students website to become a centralized hub of knowledge and institution-specific information regarding student mental health and the promotion of healthy behaviours
• Maintaining a directory of community resources available to students
• Developing and producing in collaboration with Student Life staff multi-media presentations, online screening tools and learning activities, tutorials and videos to support positive mental health and student success
• Coordinating and facilitating specialized peer-led programming on health and well-being informed by best practices and literature to meet the needs of specific student groups
• Supervises work-study or placement student, provides direction and training as required

MentalHealth Awareness

• Facilitatesthe development, implementation and coordination for faculty, staff and studentstaff to raise awareness and develop community capacity to respond to earlyindications of student concern.  Thisincludes:
• Developing and implementing special events and workshops to promote a common understanding of student mental health and its correlation with student success
• Developing materials and information in print and online to ensure that faculty and service providers are informed of the procedures and strategies for supporting individuals experiencing mental health concerns
• Participates and leads meetings and training exercises to ensure University members remain current on available university resources for students

Communicationand Assessment

• Facilitatescommunication and assessment of mental health programming to raise awareness,demonstrate effectiveness and promote continuous improvement of programquality. This includes:
• Evaluating and reporting on initiatives to determine whether efforts are meeting the students' needs and generating the desired outcomes to make evidence-based decisions on future programming
• Implementing an online support network that connects faculty, staff and mental health service providers to raise awareness and share information on mental health issues
• Building and maintaining relationships with campus student service providers and with medical and community care agencies to expedite timely resolution of problems
• Developing resources and programs to facilitate the early detection and intervention of students with emerging mental health concerns
• Creating annual operational plans and producing summary reports with recommendations for the enhancement of the programs
• Maintaining records and data to be used in program evaluation and to identify trends and gaps