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Case Management Assistant Jobs in Vaughan, ON (NOW HIRING)

St Michael's Home

Case Manager

Toronto, ON · On-site

CA$21K/mo

... environment Assist clients in accessing core services such as showers, laundry, meals, clothing ... Demonstrated experience in case management, assessment, and working with individuals experiencing ...

St. Michael's Homes

Case Manager

Toronto, ON · On-site

CA$21K/mo

... case management and support * Complete assessments and service planning in collaboration with ... Contribute to a safe, welcoming, and inclusive program environment * Assist clients in accessing ...

LOFT Community Services

Case Manager_FT-Contract

Toronto, ON · On-site

CA$57K - CA$71K/yr

Provide on-call 24/7 crisis support on a rotating basis. * Assist with preparing units for new clients. * Provide case management and connect clients with services like housing and ID support. * Help ...

WCYR

Employment Case Manager

Newmarket, ON · On-site

Key Responsibilities Client Support & Case Management * Provide one-on-one, client-centred case ... * Assist clients in identifying short-term employment options as well as longer-term career goals.

Teladoc

Case Coordinator

Toronto, ON · Remote

CA$50K - CA$55K/yr

... Case Managers, in particular) to support case progression. * Support identification and selection of appropriate specialists/third parties using internal database. * Assist with scheduling calls ...

Bayshore HealthCare

Nurse Case Manager

Mississauga, ON · On-site

NCM offers enrolment and reimbursement support to physicians and medical case management services to patients. Assist the physician with the completion of all program-specific paperwork and follow-up ...

Wawanesa Insurance

Senior Case Manager

Toronto, ON · Hybrid

CA$70K - CA$80K/yr

... claims management strategies to bring claims to succession resolutions. * Conduct complex ... Coordinate rehabilitation and other services to assist with successful return to work, including ...

Pacer Group

SAP CRM Developer

Toronto, ON · Hybrid

Experience in Business partner management & Case management EEOC Compliance: We are an equal ... Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human ...

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Case Management Assistant information

See Vaughan, ON salary details

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How much do case management assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for case management assistant in Vaughan, ON is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.79 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
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What job categories do people searching Case Management Assistant jobs in Vaughan, ON look for?

The top searched job categories for Case Management Assistant jobs in Vaughan, ON are:

What cities near Vaughan, ON are hiring for Case Management Assistant jobs?

Cities near Vaughan, ON with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Vaughan, ON as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $38,790 per year, or $18.6 per hour.

Case Manager

St Michael's Home

Toronto, ON • On-site

CA$21K/mo

Part-time

Re-posted 11 days ago

Job description

Case Manager - Haven Toronto
Position Type: Part-Time, Permanent
Start Date: June 22, 2026
Schedule: 8am-4pm, Saturday and Sunday
Reporting to: Manager of Life Enrichment Programs
Compensation: $21,763.64/annum


This position is part of the CUPE [Local # 2289-05] bargaining unit and is subject to the terms
and conditions outlined in the collective agreement.


Since 1933, Haven Toronto has been a drop-in centre where elderly homeless, marginally
housed and socially isolated men can feel safe, where they can form and cultivate friendships,
and become part of a community. Our vision is a safe and just community in which elder
homeless men can live a quality and dignified life.


Summary: The Case Manager provides client-centered support to individuals experiencing
homelessness, substance use, mental health challenges, and complex social needs. Working as
part of a multidisciplinary team, the Case Manager is responsible for coordinating care,
supporting access to services, and helping clients develop and achieve their goals through
individualized service planning.


Key Responsibilities
Manage a caseload of clients with complex needs, providing ongoing case management
and support
Complete assessments and service planning in collaboration with clients
Provide supportive counselling, brief interventions, and crisis response as needed
Facilitate groups (e.g., life skills, harm reduction, wellness)
Support access to housing, income supports, healthcare, and community resources
Maintain accurate and timely documentation on EMHware including case notes and
service data
Build and maintain relationships with community partners and service providers
Advocate for clients within systems and support navigation of services
Contribute to a safe, welcoming, and inclusive program environment
Assist clients in accessing core services such as showers, laundry, meals, clothing, and
recreation areas.
Provide crisis intervention in accordance with Haven Toronto and SMH policies and
procedures; document actions taken and recommendations for follow-up.
Assist at the front desk by greeting clients, answering calls, registering clients for the
program, booking appointments, providing referrals, and offering client support.
Administer first aid or call emergency services when required.
Work collaboratively with staff who work during the week in order to provide wrap
around care.


Knowledge, Skills, and Abilities

Strong understanding of substance use, mental health, trauma, and recovery
Knowledge of harm reduction and housing-first approaches
Understanding of the social determinants of health and barriers faced by individuals
experiencing homelessness
Demonstrated skills in assessment, case management, and supportive counselling
Ability to work collaboratively within interdisciplinary teams and with community
partners
Experience working within a trauma-informed and anti-oppression framework
Strong interpersonal, communication, and documentation skills
Ability to manage competing priorities in a fast-paced environment


Qualifications
Bachelor's Degree in Social Work (BSW) from an accredited institution.
Registration and membership in good standing with the Ontario College of Social
Workers and Social Service Workers (OCSWSSW) is required.
Demonstrated experience in case management, assessment, and working with
individuals experiencing mental health and/or substance use challenges.
Training in motivational interviewing and group facilitation is an asset
Additional language skills are an asset


If you feel you would be a good fit for this role with Haven Toronto, please submit a single
document with a cover letter and resume


Haven Toronto strives to foster a workplace that reflects the diversity of the community we serve
and welcome applications from all qualified candidates; however, only those selected for an
interview will be contacted.


Haven is also committed to developing an inclusive, barrier-free selection process and work
environment. If contacted, please advise the hiring manager if you require any accommodation
measures to ensure you will be interviewed in a fair and equitable manner. Information received
relating to accommodation requests will be treated with confidentiality.

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