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Case Management Assistant Jobs in Vaughan, ON (NOW HIRING)

Pace Law Firm

Litigation Law Clerk

Toronto, ON

... Assistant/Law Clerk specialising in litigation to join our team in Etobicoke, Ontario. This permanent, full-time position is essential for supporting our legal professionals in managing case files ...

Clydeco

Legal Assistant

Toronto, ON · Hybrid

CA$60K - CA$80K/yr

The legal assistant will be supporting a team of lawyers and/or partners whose practice areas ... Attention to detail and proactive case management; * Excellent multi-tasking and problem-solving ...

Jean Tweed Centre

Indigenous Case Manager

Etobicoke, ON · On-site

CA$28.84 - CA$33.73/hr

We are committed to working from an inclusive and holistic anti-oppression framework to assist women and their families from various cultures, racialized groups, socio-economic backgrounds, sexual ...

Jean Tweed Centre

Indigenous Case Manager

Etobicoke, ON · On-site

CA$28.84 - CA$33.73/hr

We are committed to working from an inclusive and holistic anti-oppression framework to assist women and their families from various cultures, racialized groups, socio-economic backgrounds, sexual ...

Humber River Health

Labour Relations Specialist

Toronto, ON · On-site

CA$73K - CA$92K/yr

Paralegal training, legal assistant experience, or a background working in a legal environment (e.g., litigation support, case management, research) is considered a strong asset, particularly for ...

Humber River Health

Labour Relations Specialist

Toronto, ON · On-site

CA$73K - CA$92K/yr

Paralegal training, legal assistant experience, or a background working in a legal environment (e.g., litigation support, case management, research) is considered a strong asset, particularly for ...

Td

Legal Assistant III (On-site - Toronto)

Toronto, ON · On-site

Independently manages and maintains accurate, up-to-date file information within the office's case ... Diploma in Legal Assistant or Law Clerk studies is considered an asset; equivalent combination of ...

City of Toronto

SUPPORT ASSISTANT B

Toronto, ON · On-site

CA$36.35 - CA$39.69/hr

Join us for an optional virtual information session to learn more about the Support Assistant B ... Considerable experience utilizing computerized case management, records management and business ...

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Case Management Assistant information

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How much do case management assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for case management assistant in Vaughan, ON is $18.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.79 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
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What cities near Vaughan, ON are hiring for Case Management Assistant jobs?

Cities near Vaughan, ON with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Vaughan, ON as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $38,790 per year, or $18.6 per hour.

Bilingual Disability Management Specialist (*1 Year Contract*)

CAPREIT

Toronto, ON • Hybrid

CA$33 - CA$39/hr

Part-time, Contractor

Medical, Dental, Vision, Life

Re-posted yesterday

Job description

 

Who are we?

We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes and are constantly seeking talented individuals to join our team. Our employees are essential to the success of our communities and we consider them our most valuable assets. We proudly invest in our employees' learning and growth through our Mentorship Program and our Leadership Development Program, offered in partnership with Concordia University. As a recognized 2025 Mercer Best Employer, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in the incredible progress we've made in raising our Engagement Score above the Canadian Top Quartile. It's a testament to the dedication of our people across the country. Together, we will continue to raise our levels of employee engagement.

Position Summary:

The Disability Management Specialist plays a key role in supporting employees through occupational and non-occupational disability leaves, with a focus on stay-at-work and return-to-work programs, claims coordination, and workplace accommodations. This role collaborates with employees, managers, insurers, healthcare providers, and benefits partners to ensure a supportive, timely, and compliant disability management experience.

This position requires fluency in both English and French to support employees and managers across CAPREIT with a strong focus on the QC portfolio.

This is a 1-year, part-time, contract position with a minimum requirement of 24 hours per week.

Key Responsibilities:

Disability Case Management & Claims Administration

  • Assist in management of disability cases, maintain documentation, and ensure proactive follow-up.
  • Liaise with insurers, submit documentation, and track claim outcomes.
  • Maintain case files, prepare reports, and identify trends.
  • Provide clear guidance to employees and managers on leave processes, documentation requirements, and Return-to-Work expectations.

Return-to-Work & Stay-at-Work Support

  • Assist with implementation of Return-to-Work plans, coordinate modified duties, and monitor progress.
  • Identify early intervention opportunities for stay-at-work strategies and recommend workplace adjustments.
  • Facilitate medical and non-medical accommodations and support managers in implementation.

Benefits Administration & Employee Support

  • Provide guidance on benefit entitlements related to disability leaves (STD, LTD, CNESST), assist employees in navigating benefit processes, and coordinate with benefits providers to ensure accurate and timely information.
  • Respond to employee inquiries regarding extended health, dental, vision, paramedical coverage, life and AD&D insurance, and other benefit programs; help employees understand coverage details, eligibility, claim submission processes, and provider requirements; escalate complex issues to the benefits team or provider as needed.

Stakeholder Communication & Service Delivery

  • Provide services and communication in both English and French.

 

Qualifications:

  • Strong knowledge of Quebec legislation, including CNESST processes, provincial human rights requirements, and applicable privacy obligations.
  • Excellent communication skills with the ability to support employees experiencing health-related challenges.
  • Demonstrated ability to manage confidential information with discretion.
  • Post-secondary education in Human Resources, Rehabilitation, Occupational Health, or related field.
  • 3 years of experience in disability management, benefits administration, or claims coordination.
  • Proficiency with case management systems and Microsoft Office.
  • Fluency in English and French (spoken and written) required.

Compensation & Work Arrangement:

  • Competitive Hourly Rate: $33.00-$39.00 per hour.
  • Hybrid Work Model.
Employment Type: OTHER

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