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Case Management Assistant Jobs in Springfield, TN

Zunch Staffing

Director of Case Management

Nashville, TN · On-site

$125K - $160K/yr

Facilitate Case Management education within the division; assist with orientation and ongoing education of Case Management staff. * Identify and propose opportunities to improve current technology or ...

Encompass Health

Case Manager

Nashville, TN · On-site

$19.25 - $24.75/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

Encompass Health

Case Manager

Nashville, TN · On-site

$19.25 - $24.75/hr

Complete case management addendums and all required documentation. * Maintain knowledge of ... Schedule and facilitate family conferences as needed. * Assist patient with timely procuring ...

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How much do case management assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for case management assistant in Springfield, TN is $20.08, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.17 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
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What are the most commonly searched types of Case Management jobs in Springfield, TN?

The most popular types of Case Management jobs in Springfield, TN are:

What job categories do people searching Case Management Assistant jobs in Springfield, TN look for?

The top searched job categories for Case Management Assistant jobs in Springfield, TN are:

What cities near Springfield, TN are hiring for Case Management Assistant jobs?

Cities near Springfield, TN with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Springfield, TN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $41,758 per year, or $20.1 per hour.

Director of Case Management

Zunch Staffing

Nashville, TN • On-site

$125K - $160K/yr

Full-time

Re-posted 21 days ago

Job description

Job Description: Director of Case ManagementLocation: Nashville, TNPosition Summary
The Case Management Division Director is responsible for supporting the execution of the case management program across the division. This position provides direct onsite support and oversees change management initiatives. Key responsibilities include data analysis, facility gap assessments, and action plan development to achieve established goals. The Division Director also directs facility case management regarding care coordination and transition processes, ensuring compliance with standards, policies, and regulatory requirements.Responsibilities
  • Provide leadership and actively participate with facility staff to identify, implement, or enhance Case Management programs consistent with HCA and facility strategy.
  • Disseminate information accurately and timely with multiple audiences; lead regularly scheduled communication sessions with facility CM Directors.
  • Identify process improvement opportunities; develop, implement, monitor, and revise action plans.
  • Identify potential best-demonstrated practices to explore implementation.
  • Identify opportunities to establish standards and policies.
  • Collaborate with key stakeholders at corporate and division levels to explore development.
  • Facilitate Case Management education within the division; assist with orientation and ongoing education of Case Management staff.
  • Identify and propose opportunities to improve current technology or identify new technology to enhance performance and productivity.
Education amp; Experience
  • Bachelor's degree required; Master's degree in Nursing, Health Administration, or Business Administration preferred.
  • 5+ years of recent acute care experience in Case Management Leadership within a large multi-hospital system (Director level or higher).
  • 7+ years of overall Clinical Case Management experience.
  • Registered Nurse - Currently licensed as a registered professional nurse in the state of practice.
  • Certification in Case Management required.
Additional Qualities Desired in Candidate
  • Corporate polish and excellent communication skills.
  • Proven motivational capabilities.
  • Executive presence.
  • Demonstrated record of accomplishment for delivering results and attaining goals.
  • Culture fit for HCA.

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