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Case Management Assistant Jobs in Baton Rouge, LA

Plexos Group

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Disaster Recovery Program Management & Case Management Support

Baton Rouge, LA · On-site

$40K - $120K/yr

Administrative Assistant Case Management Operations * Case Management Supervisor * Lead Disaster Case Manager * Disaster Case Manager Additional Services * Resource / Referral Coordinator Position ...

State of Louisiana

CASE MANAGER

Baton Rouge, LA

$40K/yr

Work experience in Case Management, Criminal Justice, Counseling, Non-Profit Resources, or related ... The Case Manager will assist in all areas of the Title IX Office. Main job duties will consist of ...

State of Louisiana

CASE MANAGER

Baton Rouge, LA · On-site

$40K/yr

Work experience in Case Management, Criminal Justice, Counseling, Non-Profit Resources, or related ... The Case Manager will assist in all areas of the Title IX Office. Main job duties will consist of ...

genex

Medical Nurse Case Manager

Baton Rouge, LA · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... May assist in training/orientation of new staff as requested. Monitors functions assigned to non ...

genex

Medical Nurse Case Manager

Baton Rouge, LA

... case management process. Works as an intermediary between carriers, attorneys, medical care ... May assist in training/orientation of new staff as requested. Monitors functions assigned to non ...

genex

BILINGUAL Medical Case Manager

Baton Rouge, LA

$20.75 - $26.25/hr

May assist in training/orientation of new staff as requested. Monitors functions assigned to non ... Prior case management experience preferred. MINIMUM QUALIFICATIONS: A current, unrestricted license ...

Genex

Medical Nurse Case Manager

Baton Rouge, LA · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... assist in training/orientation of new staff as requested. • Monitors functions assigned to non ...

Genex

BILINGUAL Medical Case Manager

Baton Rouge, LA · On-site

$20.75 - $26.25/hr

... case management process. Works as an intermediary between carriers, attorneys, medical care ... assist in training/orientation of new staff as requested. • Monitors functions assigned to non ...

DUDLEY DEBOSIER

Legal Assistant- Paralegal

Baton Rouge, LA · On-site

$38K - $53K/yr

Review, upload, and process correspondence through our case management software. * Schedule and ... as a legal assistant or paralegal; preferred in Personal Injury Litigation. * Demonstrated ...

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All JobsCase Management JobsCase Management Assistant JobsCase Management Assistant Jobs in Baton Rouge, LA

Case Management Assistant information

See Baton Rouge, LA salary details

$12

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$28

How much do case management assistant jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for case management assistant in Baton Rouge, LA is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $23.56 per hour, depending on experience, location, and employer.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, extensive experience, and specialized skills in healthcare, legal, or social services. Salaries can reach over $80,000 annually, especially for senior or managerial roles in large organizations or healthcare systems. Geographic location and industry also influence compensation levels for case management assistants and related roles.

What are the key skills and qualifications needed to thrive as a Case Management Assistant, and why are they important?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What Is the Job of a Case Management Assistant?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What do assistant case managers do?

Assistant case managers support case managers by helping to coordinate client services, gather information, and maintain case files. They often communicate with clients, healthcare providers, and social service agencies, and may use case management software to track progress and document interactions. Strong organizational and communication skills are essential for this role.

What are some common challenges faced by Case Management Assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it provides experience with administrative tasks, patient interaction, and medical record management. It typically requires basic certification or training and offers opportunities for skill development and career advancement in healthcare settings.

Do you need a degree to be a case management assistant?

A degree is not always required to become a case management assistant, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, organization, and familiarity with case management software can be important, and some positions may require additional certifications or training.

What are case management assistants?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Baton Rouge, LA? The most popular types of Case Management jobs in Baton Rouge, LA are:
What are popular job titles related to Case Management Assistant jobs in Baton Rouge, LA? For Case Management Assistant jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Case Management Assistant jobs in Baton Rouge, LA look for? The top searched job categories for Case Management Assistant jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Case Management Assistant jobs? Cities near Baton Rouge, LA with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,459 per year, or $20.4 per hour.
Disaster Recovery Program Management & Case Management Support

Disaster Recovery Program Management & Case Management Support

Plexos Group

Baton Rouge, LA • On-site

$40K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

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Job description

Louisiana Statewide Disaster Case Management Program. Join Our Team and Help Louisiana Communities Recover


We are seeking qualified, mission-driven professionals to support a large-scale disaster recovery and case management program serving disaster-affected individuals and families throughout Louisiana. We are recruiting for multiple leadership, operations, case management, administrative, financial, compliance, and support positions.

Successful candidates will be committed to helping disaster survivors navigate recovery resources, develop recovery plans, and achieve long-term stability while maintaining the highest standards of professionalism, compliance, and customer service.


Available Positions:


Program Management

  • Program Manager
  • Quality Assurance / Compliance Lead
  • Finance and Contracting Lead
  • Data / Reporting Analyst
  • Administrative Assistant

Case Management Operations

  • Case Management Supervisor
  • Lead Disaster Case Manager
  • Disaster Case Manager

Additional Services

  • Resource / Referral Coordinator

Position Qualifications

Program Manager

Minimum Qualifications

  • Bachelor's degree required.
  • Minimum six (6) years of experience in disaster recovery, human services, or case management, including at least three (3) years supporting FEMA Individual Assistance (IA), Disaster Case Management (DCM), or comparable programs.
  • Experience managing multi-jurisdictional casework operations and supervising teams of 20 or more staff.
  • Knowledge of 2 CFR Part 200 requirements.
  • Knowledge of Stafford Act §426 and duplication-of-benefits requirements.

Quality Assurance / Compliance Lead

Minimum Qualifications

  • Bachelor's degree required.
  • Minimum five (5) years of experience in quality assurance, monitoring, or compliance within federally funded programs.
  • Knowledge of 2 CFR Part 200, Privacy Act requirements, PII safeguards, case file review processes, and corrective action planning.
  • Experience designing and implementing quality assurance sampling and monitoring plans.

Finance and Contracting Lead

Minimum Qualifications

  • Bachelor's degree in Accounting, Finance, Business Administration, or related field.
  • Minimum five (5) years of financial management experience.
  • Experience preparing FEMA and GOHSEP reimbursement documentation.
  • Knowledge of federal grant management and contracting requirements preferred.

Data / Reporting Analyst

Minimum Qualifications

  • Bachelor's degree required.
  • Minimum three (3) years of experience developing dashboards and exportable reports from case management systems or similar information systems.
  • Experience with reporting tools, data validation, and data quality controls.
  • Ability to securely manage Personally Identifiable Information (PII).

Administrative Assistant

Minimum Qualifications

  • High school diploma or equivalent required.
  • Minimum two (2) years of administrative support experience.
  • Proficiency with Microsoft Office Suite and other office software applications.
  • Experience supporting program operations, records management, and documentation processes preferred.

Case Management Supervisor

Minimum Qualifications

  • Bachelor's degree in Social Work, Human Services, or a related field.
  • Minimum five (5) years of case management experience, including at least two (2) years supervising case managers.
  • Knowledge of disaster recovery planning, unmet-needs assessments, confidentiality standards, and survivor-centered service delivery.
  • Ability to supervise Disaster Case Managers, review case quality, and ensure compliance with program standards.

Lead Disaster Case Manager

Minimum Qualifications

  • Bachelor's degree in Social Work, Human Services, or a related field.
  • Minimum four (4) years of case management experience, including disaster-related or crisis case management.
  • Experience managing complex cases and providing mentorship and technical guidance to case management staff.
  • Strong knowledge of intake, assessment, recovery planning, and resource coordination processes.

Disaster Case Manager

Minimum Qualifications

  • Bachelor's degree in Social Work, Human Services, Counseling, or a related field, or an equivalent combination of education and relevant experience.
  • Minimum two (2) years of case management or related human services experience.
  • Ability to conduct assessments, develop survivor-driven recovery plans, coordinate referrals, maintain accurate case documentation, and protect confidential information and PII.

Resource / Referral Coordinator

Minimum Qualifications

  • Bachelor's degree or equivalent experience.
  • Minimum three (3) years of experience coordinating community resources, Voluntary Organizations Active in Disaster (VOAD), Long-Term Recovery Groups (LTRGs), or similar networks.
  • Knowledge of federal, state, local, nonprofit, and community-based disaster recovery resources.
  • Strong relationship-building and community engagement skills.

Essential Competencies for All Positions

  • Commitment to serving disaster survivors with compassion, professionalism, and respect.
  • Strong communication, organizational, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Knowledge of confidentiality requirements and secure handling of Personally Identifiable Information (PII).
  • Ability to work collaboratively with community partners, government agencies, and stakeholders.
  • Proficiency with technology and case management systems appropriate to the position.

Work Location

Positions may be based throughout Louisiana and may require travel within assigned service areas, including disaster-affected communities.

Equal Opportunity Employer

We are an Equal Opportunity Employer committed to creating a diverse and inclusive workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.

Join us in helping Louisiana families and communities recover, rebuild, and thrive following disaster events.


Company Description

The Plexos Group, LLC employs the most experienced and innovative professionals in the field of disaster recovery management who have completed similar work for municipal, state, and federal agencies. Our project team has more than 100 years of combined experience in managing disaster recovery and has led disaster recovery programs in excess of $25 billion.