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Case Intake Processor Jobs (NOW HIRING)

Participate in case reviews and interdisciplinary meetings to discuss client needs and treatment options. * Collect, analyze, and report data related to intake processes, identifying trends and areas ...

Intake Liaison

Brooklyn, NY · On-site

$48K - $53K/yr (+ commission)

... case load, and facilitating communication between patients and healthcare providers. Duties * Manage the patient intake process, including scheduling NYIA appointments and verifying insurance ...

Intake Liaison

Brooklyn, NY · On-site

$48K - $53K/yr (+ commission)

... case load, and facilitating communication between patients and healthcare providers. Duties * Manage the patient intake process, including scheduling NYIA appointments and verifying insurance ...

Participate in case reviews and interdisciplinary meetings to discuss client needs and treatment options. * Collect, analyze, and report data related to intake processes, identifying trends and areas ...

Position Overview The Intake Coordinator manages the intake process for the Case Management Program, serving adults age 60 and older by assessing client needs and connecting individuals with ...

... optimizing intake processes and ensuring compliance with industry standards. We achieve this ... closes, and case disposition * Conduct call audits, QA reviews, Lead Docket analysis, and ...

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Case Intake Processor information

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How much do case intake processor jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for case intake processor in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

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Infographic showing various Case Intake Processor job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Intake Manager

Sugar Land, TX • On-site

Full-time

Re-posted 3 days ago


Job description

Description
The Intake Manager will oversee the firm's entire intake process from first contact through case handoff ensuring every inquiry is handled promptly, accurately, and with the care that turns a call into a client. This role requires a strong leader who can coach a team, analyze performance data, and continuously refine how we convert leads while maintaining compliance with firm policy and legal standards.
Responsibilities
• Oversee and manage the firm's intake process to ensure timely, accurate, and efficient handling of client inquiries and consultations.
• Continuously evaluate and refine the intake process to maximize client conversion rates and enhance satisfaction.
• Collaborate with the marketing team to provide insights and data to improve lead generation and campaigns.
• Work closely with attorneys and staff to ensure accurate information gathering and a smooth transition from intake to case management.
• Coach, mentor, and train the intake team to improve their communication skills and effectiveness.
• Develop strategies to enhance the overall client experience from initial contact through case resolution.
• Monitor intake performance metrics and implement data-driven improvements.
• Ensure the team maintains compliance with firm policies and legal standards throughout the intake process.
Qualifications
• Minimum 2 years of experience in client intake, customer service, sales, or a related role at a law firm (required).
• At least 2 years in a supervisory or leadership role, with strong management skills.
• Exceptional communication and interpersonal abilities, with a talent for relationship-building and collaboration.
• Outstanding organizational and time-management skills, with the ability to prioritize multiple tasks effectively.
• Knowledge of personal injury law and law firm operations is a plus.
• Tech-savvy, with experience using Lead Docket or other legal case management systems.
• Analytical mindset with the ability to monitor and improve performance metrics.