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Case Intake Processor Jobs (NOW HIRING)

State Law Firm, APC

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Client Intake Specialist

Sherman Oaks, CA · On-site

$20 - $24/hr

Client Communication: Follow-up with potential clients as necessary to complete the intake process, provide case updates, and ensure that all documentation and information have been provided.

1800lionlaw

Intake and Referral Attorney

Dallas, TX · On-site

$18 - $24.25/hr

We are seeking an Intake Attorney for our Dallas office. We are seeking a driven, experienced ... Manage process surrounding maintained interest cases. * Case Oversight & Optimization * Ensure ...

1800lionlaw

$13.25 - $18/hr

We are seeking an Intake Attorney for our Dallas office. We are seeking a driven, experienced ... Manage process surrounding maintained interest cases. * Case Oversight & Optimization * Ensure ...

KTS Law

Intake Specialist

Los Angeles, CA · On-site

$23 - $25/hr

If chosen as the successful candidate, you will be responsible for assisting attorneys, clients, and other individuals involved in the process of filing evictions with the initial case intake phase.

KTS Law

Intake Specialist

Los Angeles, CA · On-site

$23 - $25/hr

If chosen as the successful candidate, you will be responsible for assisting attorneys, clients, and other individuals involved in the process of filing evictions with the initial case intake phase.

MedCap

Client Account & Intake Coordinator

Addison, TX · On-site

$17.50 - $23.75/hr

This position will support case intake, medical records and billing requests, data entry ... Process new case referrals and maintain accurate case information. * Request and follow up on ...

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As of Sep 11, 2026, the average hourly pay for case intake processor in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.92 per hour, depending on experience, location, and employer.

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Infographic showing various Case Intake Processor job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $51,494 per year, or $24.8 per hour.

Case Start Up Case Manager

Georgetown, SC • On-site

The Lovely Law Firm Injury Lawyers
Law Firms • 11 - 50 employees
Learn more about The Lovely Law Firm Injury Lawyersexternal

$18.50 - $24/hr

Full-time

Re-posted 18 days ago

Job description

Investigations Case Manager
Location: Georgetown, Myrtle Beach, and/or Conway
Department: Pre-Litigation
Reports To: Pre-Litigation Director
Position Overview
The Investigations Case Manager at the Lovely Law Firm is responsible for the early-stage development of personal injury cases. This role focuses on client intake, fact-gathering, and case setup, ensuring each file is properly built, documented, and positioned for successful progression. The ideal candidate is detail-oriented, proactive, and skilled in gathering critical information quickly and accurately.
Key Responsibilities
Case Intake & Investigation
  • Conduct detailed client interviews to gather facts related to incidents, injuries, and damages
  • Initiate insurance claims and verify coverage, adjuster, and claim details
  • Collect and secure key evidence (police reports, photos, witness information, statements)
  • Preserve all necessary evidence
  • Complete initial client contact within 24 hours of case assignment

Client Communication
  • Serve as the primary client contact during the investigation phase
  • Clearly guide clients through the intake process and next steps
  • Gather and document critical information, including:
  • Medical treatment status
  • Property damage details
  • Lost wages and employment information
  • Photos and supporting documentation
  • Maintain consistent follow-up to obtain missing or incomplete information

Case Setup & Documentation
  • Open, organize, and maintain case files in the case management system
  • Ensure timely requests for initial records (medical, incident reports, etc.)
  • Accurately document all case activity and communications
  • Identify potential liens, prior claims, and additional involved parties early
  • Prepare files for handoff to the Case Management or Demand team

Coordination & Support
  • Collaborate with Pre-Litigation Director and attorneys to review findings and determine case direction
  • Schedule initial attorney-client calls and assist with case evaluation needs
  • Coordinate with internal teams to ensure smooth case onboarding

Qualifications
  • Experience in personal injury, legal intake, or case management preferred
  • Strong investigative, organizational, and communication skills
  • Ability to manage multiple cases in a fast-paced environment
  • Detail-oriented with strong documentation habits
  • Proficient in case management software and standard office tools

Key Performance Indicators (KPIs)
  • Initial client contact within 24 hours of assignment
  • Timely completion of case intake and investigation
  • Accuracy and completeness of case documentation
  • Successful and efficient case handoff to next phase

Why Join Us
At the Lovely Law Firm, you'll play a critical role in building strong cases from the ground up while delivering exceptional client service in a fast-paced, team-oriented environment. We provide tools and training to help you be successful part of team. Check out our careers page at our website www.justiceislovely.com

Apply