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Case Intake Client Support Jobs (NOW HIRING)

Case Start Up Case Manager

Myrtle Beach, SC ยท On-site

$18 - $23.25/hr

This role focuses on client intake, fact-gathering, and case setup, ensuring each file is properly ... Photos and supporting documentation * Maintain consistent follow-up to obtain missing or incomplete ...

Case Start Up Case Manager

Conway, SC ยท On-site

$18.50 - $23.75/hr

This role focuses on client intake, fact-gathering, and case setup, ensuring each file is properly ... Photos and supporting documentation * Maintain consistent follow-up to obtain missing or incomplete ...

Client Intake & Sales Coordinator

San Diego, CA ยท On-site +1

$19 - $26/hr

... intake, client services, case management, or inside sales - legal experience strongly preferred โ€ข Experience with a CRM and a case management system. We use Law Ruler and Clio, and you'll be in ...

Case Start Up Case Manager

Georgetown, SC ยท On-site

$18.50 - $24/hr

This role focuses on client intake, fact-gathering, and case setup, ensuring each file is properly ... Photos and supporting documentation * Maintain consistent follow-up to obtain missing or incomplete ...

Case Start Up Case Manager

Georgetown, SC ยท On-site

$18.50 - $24/hr

This role focuses on client intake, fact-gathering, and case setup, ensuring each file is properly ... Photos and supporting documentation * Maintain consistent follow-up to obtain missing or incomplete ...

Case Start Up Case Manager

Myrtle Beach, SC ยท On-site

$18 - $23.25/hr

This role focuses on client intake, fact-gathering, and case setup, ensuring each file is properly ... Photos and supporting documentation * Maintain consistent follow-up to obtain missing or incomplete ...

Intake Specialist

Charlotte, NC ยท On-site

$17.25 - $23.25/hr

... support critical IT engagements at more than 500 client sites, 80% being the Fortune 500. With ... Receive inbound calls and conduct case intake from a queue for 6-8 hours per day * Provide ...

Client Account & Intake Coordinator

Addison, TX ยท On-site

$17.50 - $23.75/hr

This position will support case intake, medical records and billing requests, data entry, documentation, and follow-up with attorneys, medical providers, facilities, and other parties. The ideal ...

Showing results 21-40

Case Intake Client Support information

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How much do case intake client support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for case intake client support in the United States is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.

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Case Start Up Case Manager

Myrtle Beach, SC โ€ข On-site

Lovely Law Firm Inc.
Law Firmsย โ€ขย 11 - 50 employees

$18 - $23.25/hr

Full-time

Re-posted 20 days ago


Key responsibilities

  • Conduct detailed client interviews to gather facts related to incidents, injuries, and damages.

  • Open, organize, and maintain case files, ensuring all case activity and communications are accurately documented.

  • Collaborate with team members and attorneys to review findings and determine case direction.


Job description

Description:

Investigations Case Manager

Location: Georgetown, Myrtle Beach, and/or Conway

Department: Pre-Litigation

Reports To: Pre-Litigation Director

Position Overview

The Investigations Case Manager at the Lovely Law Firm is responsible for the early-stage development of personal injury cases. This role focuses on client intake, fact-gathering, and case setup, ensuring each file is properly built, documented, and positioned for successful progression. The ideal candidate is detail-oriented, proactive, and skilled in gathering critical information quickly and accurately.

________________________________________

Key Responsibilities

Case Intake & Investigation

  • Conduct detailed client interviews to gather facts related to incidents, injuries, and damages 
  • Initiate insurance claims and verify coverage, adjuster, and claim details 
  • Collect and secure key evidence (police reports, photos, witness information, statements) 
  • Preserve all necessary evidence
  • Complete initial client contact within 24 hours of case assignment 

Client Communication

  • Serve as the primary client contact during the investigation phase 
  • Clearly guide clients through the intake process and next steps 
  • Gather and document critical information, including: 
  • Medical treatment status 
  • Property damage details 
  • Lost wages and employment information 
  • Photos and supporting documentation 
  • Maintain consistent follow-up to obtain missing or incomplete information 

Case Setup & Documentation

  • Open, organize, and maintain case files in the case management system 
  • Ensure timely requests for initial records (medical, incident reports, etc.) 
  • Accurately document all case activity and communications 
  • Identify potential liens, prior claims, and additional involved parties early 
  • Prepare files for handoff to the Case Management or Demand team 

Coordination & Support

  • Collaborate with Pre-Litigation Director and attorneys to review findings and determine case direction 
  • Schedule initial attorney-client calls and assist with case evaluation needs 
  • Coordinate with internal teams to ensure smooth case onboarding 

________________________________________

Qualifications

  • Experience in personal injury, legal intake, or case management preferred 
  • Strong investigative, organizational, and communication skills 
  • Ability to manage multiple cases in a fast-paced environment 
  • Detail-oriented with strong documentation habits 
  • Proficient in case management software and standard office tools 

________________________________________

Key Performance Indicators (KPIs)

  • Initial client contact within 24 hours of assignment 
  • Timely completion of case intake and investigation 
  • Accuracy and completeness of case documentation 
  • Successful and efficient case handoff to next phase 

________________________________________

Why Join Us

At the Lovely Law Firm, you’ll play a critical role in building strong cases from the ground up while delivering exceptional client service in a fast-paced, team-oriented environment. We provide tools and training to help you be successful part of team. Check out our careers page at our website www.justiceislovely.com 



Requirements: