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Case File Manager Jobs in Austin, TX (NOW HIRING)

JAMS, Inc.

Case Manager

Austin, TX

$19.75 - $25.50/hr

Manages case files, maintains accurate records and ensures that all case-related documents are up to date. * Prepares and distributes panelist lists in response to arbitration filings or client ...

JAMS, Inc.

Case Manager

Austin, TX · On-site

$62K - $81K/yr

Manages case files, maintains accurate records and ensures that all case-related documents are up to date. * Prepares and distributes panelist lists in response to arbitration filings or client ...

JAMS, Inc.

Case Manager

Austin, TX · On-site

$62K - $81K/yr

Manages case files, maintains accurate records and ensures that all case-related documents are up to date. * Prepares and distributes panelist lists in response to arbitration filings or client ...

Shakti Solutions

Software Developer

Austin, TX · On-site

... File Manager, Linux. Create flowcharts, use case diagrams, system design and technical specification documents. Create Test Cases, perform various types of tests, analyze results and perform ...

Amaro Law Firm

Case Manager

Austin, TX · On-site

$20 - $25.75/hr

Every role - from intake to case management to attorneys - understands how their work directly ... Managing file organization and tracking * Preparing and analyzing detailed reports * Handling a ...

Amaro Law Firm

Case Manager

Austin, TX · On-site

$20 - $25.75/hr

Conducting thorough case investigations and fact-finding ... Managing file organization and tracking * Preparing and analyzing detailed reports * Handling a ...

Amaro Law Firm

Case Manager

Austin, TX · On-site

$20 - $25.75/hr

Every role -- from intake to case management to attorneys -- understands how their work directly ... Managing file organization and tracking * Preparing and analyzing detailed reports * Handling a ...

Amaro Law Firm

Case Manager

Austin, TX · On-site

$20 - $25.75/hr

Every role - from intake to case management to attorneys - understands how their work directly ... Managing file organization and tracking * Preparing and analyzing detailed reports * Handling a ...

The Lawgical Firm, PA

Associate Attorney

Austin, TX · On-site

$90K - $130K/yr

Communicate with clients, including Spanish-speaking clients, to gather information and provide updates. Assist with document review, discovery, and case file management. Collaborate with team ...

Endeavors

Case Manager (The Arch)

Austin, TX · On-site

$19.75 - $25.50/hr

The Case Manager works collaboratively with shelter staff, community partners, and service ... Completes discharge plans of clients exiting the program; transfers file contents to non-active ...

ENDEAVORS

Case Manager (The Arch)

Austin, TX · On-site

$19.75 - $25.50/hr

The Case Manager works collaboratively with shelter staff, community partners, and service ... Completes discharge plans of clients exiting the program; transfers file contents to non-active ...

Endeavors

Case Manager (The Arch)

Austin, TX · On-site

$19.75 - $25.50/hr

The Case Manager works collaboratively with shelter staff, community partners, and service ... Completes discharge plans of clients exiting the program; transfers file contents to non-active ...

Dlapiper

Case Manager

Austin, TX · Hybrid

$70.43 - $112/hr

... as court filing procedures, both electronic and hard copy; acts as lead paralegal who manages cases/matters and guides/oversees attorneys, paralegals and case assistants; develops checklists ...

Contact Government Services, LLC

Paralegal

Austin, TX · On-site

$50K - $60K/yr

... files liens, run credit reports, prepares and submits subpoenas. - Manages and tracks collection ... case materials, completing log sheet, answer phones, logging messages, and faxing information ...

ncmec

MCD Internship

Austin, TX · On-site

Organize case information and maintain a working case file containing documentation of all ... Support with maintaining updated information in the case management database * Assist with NCMEC ...

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Case File Manager information

See Austin, TX salary details

$14

$25

$38

How much do case file manager jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for case file manager in Austin, TX is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $20.72 and $27.16 per hour, depending on experience, location, and employer.

What is a case file manager?

Case file managers are professionals responsible for organizing, maintaining, and tracking case files and related documents for organizations such as law firms, government agencies, or social services. They ensure that all case information is accurate, up-to-date, and easily accessible to authorized personnel. Their role often involves managing both physical and digital files, coordinating with team members, and ensuring compliance with privacy laws and organizational guidelines.

What are the key skills and qualifications needed to thrive as a case file manager, and why are they important?

To thrive as a Case File Manager, you need strong organizational skills, attention to detail, and typically a background in administration or records management. Familiarity with case management software, document management systems, and sometimes certifications in records management are important. Excellent communication, discretion, and the ability to multitask help you effectively coordinate with stakeholders and maintain confidentiality. These skills ensure accurate, efficient case processing and secure handling of sensitive information, which are vital for legal, compliance, and operational success.

What are some common challenges faced by case file managers, and how can they be addressed?

Case File Managers often handle large volumes of sensitive documents, requiring meticulous attention to detail and strong organizational skills. One common challenge is maintaining accurate and up-to-date records while managing tight deadlines. Effective use of case management software, clear communication with legal and administrative teams, and ongoing training in data security practices can help address these challenges. Additionally, prioritizing tasks and developing efficient filing systems are crucial for staying on top of workload demands in this role.

What is the difference between Case File Manager vs Paralegal?

AspectCase File ManagerParalegal
CredentialsHigh school diploma or equivalent; some roles may require certifications in records managementAssociate's degree or paralegal certificate
Work EnvironmentLegal offices, courts, or law firms, managing case files and recordsLegal offices, assisting attorneys with case preparation and research
Primary ResponsibilitiesOrganizing, maintaining, and retrieving case files and documentsLegal research, drafting documents, and supporting attorneys
Industry UsageCommonly used in law firms, courts, and legal departmentsWidely used in legal settings alongside attorneys and legal staff

The main difference between a Case File Manager and a Paralegal lies in their focus and responsibilities. A Case File Manager primarily handles organizing and maintaining case records, while a Paralegal provides broader legal support, including research and document drafting. Both roles are essential in legal environments but serve distinct functions.

What are popular job titles related to Case File Manager jobs in Austin, TX? For Case File Manager jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Case File Manager jobs in Austin, TX look for? The top searched job categories for Case File Manager jobs in Austin, TX are:
What cities near Austin, TX are hiring for Case File Manager jobs? Cities near Austin, TX with the most Case File Manager job openings:
Case File Manager jobs near you
Infographic showing various Case File Manager job openings in Austin, TX as of July 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $52,059 per year, or $25 per hour.

Case Manager

JAMS, Inc.

Austin, TX

$19.75 - $25.50/hr

Full-time

Re-posted 10 days ago

Job description

Overview

We are passionate about what we do, the services we provide, and the clients we serve. If you're looking for an opportunity to join a company that values collaboration, innovation, and dedication, we're the right place for you.

 

A Brief Overview

The Case Manager ("CM") provides vital administrative and operational support to panelists who handle arbitrations and mediations while ensuring smooth case management processes and experiences. The CM focuses on mastering the fundamentals of case management while maintaining excellent client relationships and contributing to the overall success of the alternative dispute resolution ("ADR") process.

Responsibilities

What you will do

  • Manages case files, maintains accurate records and ensures that all case-related documents are up to date.
  • Prepares and distributes panelist lists in response to arbitration filings or client requests, in partnership with local management, the Arbitration Practice Team, and ADRC, ADRS, and SCM colleagues.
  • Schedules and coordinates hearings, conference calls, and other case-related activities to meet client and panelist needs.
  • Provides exceptional client service by responding promptly to general inquiries and website information requests.
  • Supports their assigned panelists with basic administrative tasks related to their ADR practices; ensures timely follow-up on case-related actions.
  • Monitors case timeliness and deadlines; ensures all milestones are met.
  • Communicates effectively with clients, panelists, and team members to resolve basic questions or issues that arise during the case lifecycle.
  • Engages in learning opportunities to expand knowledge in the company's processes and tools to become proficient in case management systems and workflows.
  • Builds foundational knowledge of ADR practices and procedures through training and hands-on experience.
  • Other duties as assigned within similar scope.
Qualifications
  • Bachelor's Degree in Business, Operations, Management, or related field. Preferred
  • 2-4 years of working in case management. Required
  • 2-4 years of working in legal and client service role. Required
  • 1-3 years For internal candidates, proven ability as a Case Coordinator, or similar position. Required
  • Proficiency in all ADR processes and procedures including mediation, arbitration and court reference matters. (Required proficiency)
  • Knowledge of Panelists' proficiency, practice areas and preferences in the local Resolution Center (RC). (Preferred proficiency)
  • Computer literate and proficient in all software programs required for the position. (Required proficiency)
  • Written and verbal communication skills. (Required proficiency)
  • Emotional intelligence and adaptability under pressure. (Required proficiency)
  • Ability to organize, prioritize, and manage multiple responsibilities and tasks in a quick-paced environment. (Required proficiency)
Employment Type: FULL_TIME

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