Case File Manager Jobs in Kentucky (NOW HIRING)

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Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOA - LA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org .

• VOALA offers competitive medical, dental, vision and retirement benefits

The Case Manager provides intensive case management services to gang-involved youth and families impacted by gang violence. The Case Manager is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available, as described below.

• ASSESSMENT/CASE PLANNING: Conducts comprehensive screenings and assessments with individuals and families to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan.
  • Serves and engages gang-involved youth or young adults, ages of 14 to 25 years in a GRYD Zone
  • Maintain a minimum of 30 FCM clients updated and active
  • Maintain a minimum of 10 TCS client updated and active
  • Make home visits to assist clients and family with services needed
  • Follow all phases of case management
  • Run weekly reports to maintain data base error free and up to date
• Meet weekly with all Community Intervention Workers
• Audit TCS files of Community Intervention Workers weekly
• Report weekly on progress of case management
• Apply Social Embeddedness Tool (SET) to youth as required.
• Participate in planning, meetings and work at Summer Night Lights (SNL) and Fall Friday Nights (FFN) sites
• Strategically plan and work with community to decrease and eliminate gang activity and violence
  • Plans strategies to engage local gangs/crews proactively maintain peace via safe passages and activities
  • Work with Law enforcement to create peace in the community
  • Maintain weekly contact with schools, community based organizations, and gangs in the area
  • Work with multiple gangs in the area
  • Facilitate workshops Ex. life skills, substance abuse, etc.
  • Do street outreach and pass out literature and services
  • Create monthly calendar of activities
  • Create monthly community engagement, parent and client activities
  • Travel and drive for program outings and activities
  • Transport clients as needed
  • Keep track of community service workers
• Accompany youth to probation appointments and submit monthly probation progress reports.

Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.

• Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.
• Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals
• Strategic efforts at Gang reduction in community – plan and execute gang reduction events and activities.
• Meet with and Audit files/efforts of Community Intervention Workers.Advocacy for participants before other agencies/community settings
• Other duties as required and is subject to change at any time.

As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.

• 2 years' experience working with At-risk families/individuals or gang population

• Trained on the GRYD Model of practice and the Efforts to Outcome (ETO) Database

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.