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Case Coordinator Jobs in Spring, TX (NOW HIRING)

Case Manager

Houston, TX · On-site

$19 - $24.50/hr

Support in coordinating services, appointments, and resource referrals. * Participate in team meetings, trainings, and case reviews. * Conduct basic research to support client needs and program ...

Support in coordinating services, appointments, and resource referrals. * Participate in team meetings, trainings, and case reviews. * Conduct basic research to support client needs and program ...

Case Aide

Houston, TX · On-site

$14.50 - $19.75/hr

Case Aide assists with case documentation, client engagement, transportation, resource coordination, and compliance activities while maintaining confidentiality and supporting the agency's mission of ...

Case Aide

Houston, TX · On-site

$14.50 - $19.75/hr

Case Aide assists with case documentation, client engagement, transportation, resource coordination, and compliance activities while maintaining confidentiality and supporting the agency's mission of ...

Support in coordinating services, appointments, and resource referrals. * Participate in team meetings, trainings, and case reviews. * Conduct basic research to support client needs and program ...

Case Manager

Houston, TX · On-site

$19 - $24.50/hr

The role integrates and coordinates resource utilization management, care facilitation and discharge planning functions. In addition, the Case Manager helps drive change by identifying areas where ...

Case Manager

Houston, TX · On-site

$19 - $24.50/hr

The role integrates and coordinates resource utilization management, care facilitation and discharge planning functions. In addition, the Case Manager helps drive change by identifying areas where ...

Case Manager II

Houston, TX

$23.08 - $28.85/hr

Case Manager II The Case Manager II reports directly to the Program Coordinator of the U.S.VETS ... Coordinates care with VA personnel and other community partners on behalf of clients to for ...

Case Manager

Houston, TX · Hybrid

$70.43 - $112/hr

Supervises the development, management, coordination, and upkeep of all electronic tools to manage ... Manages and trains case assistants, paralegals, and attorneys, delegates and supervises projects ...

Case Manager

Houston, TX · On-site

$19 - $24.50/hr

SUMMARY The Case Manager provides daily client support, case management, care coordination, and individualized employment services for participants. This position supports clients in achieving ...

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RN Case Manager/Clinical Care Coordinator IMMEDIATE OPENING Private Pay (Non-Medicare/Medicaid) Home Health Service Company Private Pay (Non-Medicare/Non-Medicaid) Home Health and Personal Assistance ...

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RN Case Manager/Clinical Care Coordinator IMMEDIATE OPENING Private Pay (Non-Medicare/Medicaid) Home Health Service Company Private Pay (Non-Medicare/Non-Medicaid) Home Health and Personal Assistance ...

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Case Manager

Houston, TX · On-site

$50K - $60K/yr

The Case Manager serves as a primary point of contact for residents, assisting with goal setting, connecting them to community resources, monitoring progress, and coordinating services throughout ...

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Case Management & Coordination * Conducts initial and ongoing patient assessments, focusing on ... clinical needs, discharge criteria, and family support. * Plans, coordinates, and facilitates ...

Residential Case Manager

Houston, TX

$18.50 - $25.25/hr

The Case Manager establishes rapport and maintains professional boundaries with clients while ... This role coordinates client access to needed resources and services by facilitating referrals ...

Residential Case Manager

Houston, TX · On-site

$18.50 - $25.25/hr

The Case Manager establishes rapport and maintains professional boundaries with clients while ... This role coordinates client access to needed resources and services by facilitating referrals ...

Residential Case Manager

Houston, TX

$18.25 - $24.75/hr

The Case Manager establishes rapport and maintains professional boundaries with clients while ... This role coordinates client access to needed resources and services by facilitating referrals ...

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Case Coordinator information

See Spring, TX salary details

$10

$20

$30

How much do case coordinator jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for case coordinator in Spring, TX is $20.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.26 per hour, depending on experience, location, and employer.

What is the difference between Case Coordinator vs Case Manager?

AspectCase CoordinatorCase Manager
Required CredentialsTypically a high school diploma or associate degree; certifications varyOften requires a bachelor's degree; certifications like CCM may be preferred
Work EnvironmentHealthcare facilities, social services, insurance companiesHospitals, social service agencies, insurance providers
Primary ResponsibilitiesCoordinate services, schedule appointments, gather documentationAssess client needs, develop care plans, advocate for clients

While both roles involve supporting clients and coordinating services, Case Coordinators primarily focus on scheduling and documentation, whereas Case Managers take a more active role in assessing needs and developing comprehensive care plans. The roles often overlap but differ in scope and responsibilities.

What are some common challenges faced by Case Coordinators, and how can they effectively manage their workload?

Case Coordinators often juggle multiple cases simultaneously, each with unique requirements and timelines. A primary challenge is balancing competing priorities while ensuring that all clients receive timely support and accurate information. Effective workload management relies on strong organizational skills, regular communication with multidisciplinary teams, and the use of case management software to track progress. Additionally, proactively addressing potential barriers and staying adaptable helps Case Coordinators navigate high-pressure situations and deliver quality outcomes.

What are Case Coordinators?

Case Coordinators are professionals who manage and oversee cases within organizations such as healthcare facilities, social services, or legal settings. They serve as a point of contact between clients, service providers, and other stakeholders, ensuring that each case progresses smoothly and efficiently. Their responsibilities often include organizing services, maintaining records, coordinating communication, and advocating for clients’ needs. By handling logistical and administrative tasks, they help ensure clients receive appropriate support and resources.

What are the key skills and qualifications needed to thrive as a Case Coordinator, and why are they important?

To thrive as a Case Coordinator, you need strong organizational abilities, attention to detail, and a background in social work, healthcare, or a related field, often requiring a bachelor's degree. Familiarity with case management software, electronic health records (EHRs), and documentation systems is typically necessary. Effective communication, problem-solving, and empathy are essential soft skills for building rapport with clients and collaborating with interdisciplinary teams. These skills ensure efficient case management, continuity of care, and positive outcomes for clients in need of coordinated services.

What Is a Case Coordinator?

A case coordinator is a person who works in health care or social work, helping clients implement a care plan and utilize resources available to them. Job duties include meeting with clients and their care providers to determine the best course of action for each. A case coordinator may also provide clients with educational resources that will help them manage their care. Career qualifications often include postsecondary education in social work or a health care field, work experience, and communication skills.

What are the most commonly searched types of Case jobs in Spring, TX? The most popular types of Case jobs in Spring, TX are:
What are popular job titles related to Case Coordinator jobs in Spring, TX? For Case Coordinator jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Case Coordinator jobs in Spring, TX look for? The top searched job categories for Case Coordinator jobs in Spring, TX are:
What cities near Spring, TX are hiring for Case Coordinator jobs? Cities near Spring, TX with the most Case Coordinator job openings:
Infographic showing various Case Coordinator job openings in Spring, TX as of July 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $42,060 per year, or $20.2 per hour.

Full-time

Posted 6 days ago


Houston Methodist rating

8.2

Company rating: 8.2 out of 10

Based on 298 frontline employees who took The Breakroom Quiz

53rd of 885 rated healthcare providers


Job description

At Houston Methodist, the Case Management (CM) Coordinator position is a proficient CM representative that provides technical, clerical and data management support to the case management and social work department staff to facilitate efficient utilization of resources and discharge planning. This position performs the duties and responsibilities of a CM Representative, in addition to a wide variety of duties of a higher complexity in support of Case Management operations including referrals management, collaboration with post-acute care providers, access to agencies and other community resources and transportation. In addition, the CM Coordinator position anticipates independent actions necessary to provide competent and professional assistance to meet the needs of social workers/case managers and patients. This position also coordinates, oversees, records and transmits information pertinent to the resource management of patients to next level of care providers. The CM Coordinator position serves as the mentor/preceptor to other CM representatives, resulting in the delivery of exceptional patient care and adherence to standards of practice for optimal patient safety, quality outcomes, and customer service.
FLSA STATUS
Non-exempt
QUALIFICATIONS
EDUCATION
  • Associate’s degree or two additional years of experience in lieu of degree

EXPERIENCE
  • Five years experience in service recovery, insurance, case management, or business office-related area, three of which must be in case management
  • Previous experience in Case Management, post-acute setting or physician practice

SKILLS AND ABILITIES
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Strong knowledge of community resources
  • Ability to work independently while collaborating with other team members and exercise sound judgment in interactions with physicians, payors, and patients and their families
  • Adapts to multiple ongoing priorities with minimal supervision including but not limited to organizing workflows and actively participating in problem-solving
  • Demonstrates ability to access information both in the department and within the hospital system to support the department and interprofessional health care team as appropriate
  • Possesses expert computer knowledge including electronic health records, i.e., Epic, Microsoft Office (Word, PowerPoint, & Excel) to maintain patient information
  • Strong knowledge of Medical Terminology
  • Excellent telephone, oral and written communication skills, time management and prioritization skills
  • Must be able to learn new skills effectively

ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
  • Role models as a preceptor and implements staff education specific to patient populations and unit processes; coaches and mentors other staff. Functions a resource for case management and social work resources and needs for the department and the hospital. Exemplifies/leads teamwork by responding positively to requests for assistance. Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational.
  • Arranges, expedites and completes acquisition of post-acute care needs or secures insurance authorization, as directed, confirming with social workers and case managers, and ancillary departments, based on physician orders, payor/reimbursement practices and regulations that may impact the patient’s plan of care.
  • Facilitates designing and redesigning of CM representative processes and workflow. Actively participates in making recommendations for improving working relationships in the department, hospital, vendors, and post-acute providers. Leads contributions with leadership to identify workflow opportunities, assisting with recruitment and retention efforts, including to improve employee engagement department scores for CM representatives through peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS
  • Provides necessary transfer/admission documentation. Reviews for accuracy and completion. Supports clerical and clinical functions for patients, physicians and staff. Provides administrative assistance, as needed, including scheduling follow-up appointments or providing clinical updates to payors, as needed Initiates efficiency initiatives for durable medical delivery process.
  • Provides front-line problem resolution to straightforward questions or customer service needs. Provides guidance to payors/ancillary partners and/or CM Representatives on service standards and service recovery. Partners with leadership to implement best practices to deliver unparalleled service.
  • Tracks and trends service failures. Articulates and takes action for service gaps to leadership and along with recommendations for improvement. Collaborates with the leadership team to develop strategies to maximize efficiency and remove barriers to ensure effectiveness of post-acute care referrals or minimize denials or delays.
  • Participates in action plans for transition of care/discharge questions for patient satisfaction. Identifies opportunities to improve the customer experience. Contributes towards improving department scores for patient satisfaction on unit-based scorecard through peer-to-peer accountability.

QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Serves as a role models for situational awareness, using teachable moments to improve safety. Contributes to identification of corrective action and improvement activities to meet department and hospital targets for quality and safety, collaborating with the interprofessional health care team.
  • Collaborates with the leadership team to develop opportunities to improve documentation of insurance correspondence and compliance with payors/appeals, distribution of regulatory notices, including the CMS Important Message from Medicare, Medicare Outpatient Observation Notice, etc.

FINANCE ESSENTIAL FUNCTIONS
  • Proactively secures reimbursement/certification and authorization-related needs, independently and escalates to management if needed. Documents approvals and authorization numbers from payors. Logs communications and provides information to social workers and case managers, business office/patient access, etc. on insurance/managed care benefits and post-acute care needs.
  • Streamlines concurrent insurance denials and/or appeals process, in collaboration with management and nursing staff. Develops and implements best practices to ensure timely and accurate EMR documentation of authorization, approvals, and denials and recommends strategies for improvement.
  • Identifies trends by payor and reports findings to management for further. Provides information to patients/families on insurance/managed care benefits and assesses need for further education by social worker/case manager.
  • Self-motivated to independently manage time effectively and prioritize daily tasks. Provides input into the department resource utilization including capital and operational budget needs as appropriate. Collaborates with the leadership team to determine cost-reduction strategies. Contributes towards department financial targets through timely documentation, minimizing incidental overtime, optimizing efficiency and other areas according to department specifications.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Shares knowledge with CM Representatives of payor/reimbursement practices and regulations that may impact patient’s plan of care and confers with care coordinators and social workers to prioritize placement requests.
  • Offers innovative solutions through participation in department projects and shared governance activities. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.

SUPPLEMENTAL REQUIREMENTS
    WORK ATTIRE
    • Uniform: No
    • Scrubs: No
    • Business professional: Yes
    • Other (department approved): No

    ON-CALL*
    *Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
    • On Call* No

    TRAVEL**
    **Travel specifications may vary by department**
    • May require travel within the Houston Metropolitan area No
    • May require travel outside Houston Metropolitan area No
QUALIFICATIONS
EDUCATION
  • Associate’s degree or two additional years of experience in lieu of degree

EXPERIENCE
  • Five years experience in service recovery, insurance, case management, or business office-related area, three of which must be in case management
  • Previous experience in Case Management, post-acute setting or physician practice

Company Profile:

Houston Methodist Cypress Hospital, Houston Methodist's eighth hospital, opened in the first quarter of 2025 in a prime location in the heart of the rapidly growing U.S. 290 corridor. It incorporates the most advanced technology available, featuring innovations designed to enhance communication between patients, physicians, staff and families. The facility combines state-of-the-art technology with world-class clinicians, creating an unparalleled experience for patients, employees and physicians.

Houston Methodist is an Equal Opportunity Employer.


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