At Houston Methodist, the Case Management (CM) Coordinator position is a proficient CM representative that provides technical, clerical and data management support to the case management and social ...
At Houston Methodist, the Case Management (CM) Coordinator position is a proficient CM representative that provides technical, clerical and data management support to the case management and social ...
Case Manager Coordinator
Cypress, TX · On-site
At Houston Methodist, the Case Management (CM) Coordinator position is a proficient CM representative that provides technical, clerical and data management support to the case management and social ...
Case Manager Coordinator
Cypress, TX · On-site
At Houston Methodist, the Case Management (CM) Coordinator position is a proficient CM representative that provides technical, clerical and data management support to the case management and social ...
Case Manager
Houston, TX · On-site
$19 - $24.50/hr
Support in coordinating services, appointments, and resource referrals. * Participate in team meetings, trainings, and case reviews. * Conduct basic research to support client needs and program ...
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Case Manager
Houston, TX · On-site
$19 - $24.50/hr
Support in coordinating services, appointments, and resource referrals. * Participate in team meetings, trainings, and case reviews. * Conduct basic research to support client needs and program ...
Case Manager
Houston, TX · On-site
Support in coordinating services, appointments, and resource referrals. * Participate in team meetings, trainings, and case reviews. * Conduct basic research to support client needs and program ...
Quick apply
Case Manager
Houston, TX · On-site
Support in coordinating services, appointments, and resource referrals. * Participate in team meetings, trainings, and case reviews. * Conduct basic research to support client needs and program ...
Case Aide
Houston, TX · On-site
$14.50 - $19.75/hr
Case Aide assists with case documentation, client engagement, transportation, resource coordination, and compliance activities while maintaining confidentiality and supporting the agency's mission of ...
Case Aide
Houston, TX · On-site
$14.50 - $19.75/hr
Case Aide assists with case documentation, client engagement, transportation, resource coordination, and compliance activities while maintaining confidentiality and supporting the agency's mission of ...
Case Aide
Houston, TX · On-site
$14.50 - $19.75/hr
Case Aide assists with case documentation, client engagement, transportation, resource coordination, and compliance activities while maintaining confidentiality and supporting the agency's mission of ...
Case Aide
Houston, TX · On-site
$14.50 - $19.75/hr
Case Aide assists with case documentation, client engagement, transportation, resource coordination, and compliance activities while maintaining confidentiality and supporting the agency's mission of ...
Case Management Intern
Houston, TX · On-site
Support in coordinating services, appointments, and resource referrals. * Participate in team meetings, trainings, and case reviews. * Conduct basic research to support client needs and program ...
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Case Management Intern
Houston, TX · On-site
Support in coordinating services, appointments, and resource referrals. * Participate in team meetings, trainings, and case reviews. * Conduct basic research to support client needs and program ...
Case Manager
Houston, TX · On-site
$19 - $24.50/hr
The role integrates and coordinates resource utilization management, care facilitation and discharge planning functions. In addition, the Case Manager helps drive change by identifying areas where ...
Case Manager
Houston, TX · On-site
$19 - $24.50/hr
The role integrates and coordinates resource utilization management, care facilitation and discharge planning functions. In addition, the Case Manager helps drive change by identifying areas where ...
Case Manager
Houston, TX · On-site
$19 - $24.50/hr
The role integrates and coordinates resource utilization management, care facilitation and discharge planning functions. In addition, the Case Manager helps drive change by identifying areas where ...
Case Manager
Houston, TX · On-site
$19 - $24.50/hr
The role integrates and coordinates resource utilization management, care facilitation and discharge planning functions. In addition, the Case Manager helps drive change by identifying areas where ...
Case Manager II
$23.08 - $28.85/hr
Case Manager II The Case Manager II reports directly to the Program Coordinator of the U.S.VETS ... Coordinates care with VA personnel and other community partners on behalf of clients to for ...
Case Manager II
$23.08 - $28.85/hr
Case Manager II The Case Manager II reports directly to the Program Coordinator of the U.S.VETS ... Coordinates care with VA personnel and other community partners on behalf of clients to for ...
Case Manager II
Houston, TX · On-site
$23.08 - $28.85/hr
Case Manager II The Case Manager II reports directly to the Program Coordinator of the U.S.VETS ... Coordinates care with VA personnel and other community partners on behalf of clients to for ...
Case Manager II
Houston, TX · On-site
$23.08 - $28.85/hr
Case Manager II The Case Manager II reports directly to the Program Coordinator of the U.S.VETS ... Coordinates care with VA personnel and other community partners on behalf of clients to for ...
Case Manager
Houston, TX · Hybrid
$70.43 - $112/hr
Supervises the development, management, coordination, and upkeep of all electronic tools to manage ... Manages and trains case assistants, paralegals, and attorneys, delegates and supervises projects ...
Case Manager
Houston, TX · Hybrid
$70.43 - $112/hr
Supervises the development, management, coordination, and upkeep of all electronic tools to manage ... Manages and trains case assistants, paralegals, and attorneys, delegates and supervises projects ...
Case Manager
Houston, TX · On-site
$19 - $24.50/hr
SUMMARY The Case Manager provides daily client support, case management, care coordination, and individualized employment services for participants. This position supports clients in achieving ...
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Case Manager
Houston, TX · On-site
$19 - $24.50/hr
SUMMARY The Case Manager provides daily client support, case management, care coordination, and individualized employment services for participants. This position supports clients in achieving ...
New
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RN Case Manager/Clinical Coordinator
Houston, TX · On-site
$87K - $95K/yr
RN Case Manager/Clinical Care Coordinator IMMEDIATE OPENING Private Pay (Non-Medicare/Medicaid) Home Health Service Company Private Pay (Non-Medicare/Non-Medicaid) Home Health and Personal Assistance ...
New
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RN Case Manager/Clinical Coordinator
Houston, TX · On-site
$87K - $95K/yr
RN Case Manager/Clinical Care Coordinator IMMEDIATE OPENING Private Pay (Non-Medicare/Medicaid) Home Health Service Company Private Pay (Non-Medicare/Non-Medicaid) Home Health and Personal Assistance ...
New
Be Seen First
RN Case Manager/Clinical Coordinator
Houston, TX · On-site
$87K - $95K/yr
RN Case Manager/Clinical Care Coordinator IMMEDIATE OPENING Private Pay (Non-Medicare/Medicaid) Home Health Service Company Private Pay (Non-Medicare/Non-Medicaid) Home Health and Personal Assistance ...
New
Quick apply
Be Seen First
RN Case Manager/Clinical Coordinator
Houston, TX · On-site
$87K - $95K/yr
RN Case Manager/Clinical Care Coordinator IMMEDIATE OPENING Private Pay (Non-Medicare/Medicaid) Home Health Service Company Private Pay (Non-Medicare/Non-Medicaid) Home Health and Personal Assistance ...
New
Case Manager
Houston, TX · On-site
$50K - $60K/yr
The Case Manager serves as a primary point of contact for residents, assisting with goal setting, connecting them to community resources, monitoring progress, and coordinating services throughout ...
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Case Manager
Houston, TX · On-site
$50K - $60K/yr
The Case Manager serves as a primary point of contact for residents, assisting with goal setting, connecting them to community resources, monitoring progress, and coordinating services throughout ...
New
RN Case Manager
Conroe, TX · On-site
Case Management & Coordination * Conducts initial and ongoing patient assessments, focusing on ... clinical needs, discharge criteria, and family support. * Plans, coordinates, and facilitates ...
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RN Case Manager
Conroe, TX · On-site
Case Management & Coordination * Conducts initial and ongoing patient assessments, focusing on ... clinical needs, discharge criteria, and family support. * Plans, coordinates, and facilitates ...
Residential Case Manager
$18.50 - $25.25/hr
The Case Manager establishes rapport and maintains professional boundaries with clients while ... This role coordinates client access to needed resources and services by facilitating referrals ...
Residential Case Manager
$18.50 - $25.25/hr
The Case Manager establishes rapport and maintains professional boundaries with clients while ... This role coordinates client access to needed resources and services by facilitating referrals ...
Residential Case Manager
Houston, TX · On-site
$18.50 - $25.25/hr
The Case Manager establishes rapport and maintains professional boundaries with clients while ... This role coordinates client access to needed resources and services by facilitating referrals ...
Residential Case Manager
Houston, TX · On-site
$18.50 - $25.25/hr
The Case Manager establishes rapport and maintains professional boundaries with clients while ... This role coordinates client access to needed resources and services by facilitating referrals ...
Residential Case Manager
$18.25 - $24.75/hr
The Case Manager establishes rapport and maintains professional boundaries with clients while ... This role coordinates client access to needed resources and services by facilitating referrals ...
Residential Case Manager
$18.25 - $24.75/hr
The Case Manager establishes rapport and maintains professional boundaries with clients while ... This role coordinates client access to needed resources and services by facilitating referrals ...
Case Coordinator information
See Spring, TX salary details
$10.91 - $12.72
2% of jobs
$12.72 - $14.53
5% of jobs
$14.53 - $16.34
15% of jobs
$16.64 is the 25th percentile. Wages below this are outliers.
$16.34 - $18.14
19% of jobs
The median wage is $19 / hr.
$18.14 - $19.95
20% of jobs
$21.76 is the 75th percentile. Wages above this are outliers.
$19.95 - $21.76
15% of jobs
$21.76 - $23.57
10% of jobs
$23.57 - $25.38
6% of jobs
$25.38 - $27.19
3% of jobs
$27.19 - $29
3% of jobs
$29 - $30.80
2% of jobs
$10
$20
$30
How much do case coordinator jobs pay per hour?
What is the difference between Case Coordinator vs Case Manager?
| Aspect | Case Coordinator | Case Manager |
|---|---|---|
| Required Credentials | Typically a high school diploma or associate degree; certifications vary | Often requires a bachelor's degree; certifications like CCM may be preferred |
| Work Environment | Healthcare facilities, social services, insurance companies | Hospitals, social service agencies, insurance providers |
| Primary Responsibilities | Coordinate services, schedule appointments, gather documentation | Assess client needs, develop care plans, advocate for clients |
While both roles involve supporting clients and coordinating services, Case Coordinators primarily focus on scheduling and documentation, whereas Case Managers take a more active role in assessing needs and developing comprehensive care plans. The roles often overlap but differ in scope and responsibilities.
What are some common challenges faced by Case Coordinators, and how can they effectively manage their workload?
What are Case Coordinators?
What are the key skills and qualifications needed to thrive as a Case Coordinator, and why are they important?
What Is a Case Coordinator?
A case coordinator is a person who works in health care or social work, helping clients implement a care plan and utilize resources available to them. Job duties include meeting with clients and their care providers to determine the best course of action for each. A case coordinator may also provide clients with educational resources that will help them manage their care. Career qualifications often include postsecondary education in social work or a health care field, work experience, and communication skills.

Houston Methodist rating
8.2
Based on 298 frontline employees who took The Breakroom Quiz
53rd of 885 rated healthcare providers
Job description
Non-exempt
QUALIFICATIONS
EDUCATION
- Associate’s degree or two additional years of experience in lieu of degree
EXPERIENCE
- Five years experience in service recovery, insurance, case management, or business office-related area, three of which must be in case management
- Previous experience in Case Management, post-acute setting or physician practice
SKILLS AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Strong knowledge of community resources
- Ability to work independently while collaborating with other team members and exercise sound judgment in interactions with physicians, payors, and patients and their families
- Adapts to multiple ongoing priorities with minimal supervision including but not limited to organizing workflows and actively participating in problem-solving
- Demonstrates ability to access information both in the department and within the hospital system to support the department and interprofessional health care team as appropriate
- Possesses expert computer knowledge including electronic health records, i.e., Epic, Microsoft Office (Word, PowerPoint, & Excel) to maintain patient information
- Strong knowledge of Medical Terminology
- Excellent telephone, oral and written communication skills, time management and prioritization skills
- Must be able to learn new skills effectively
ESSENTIAL FUNCTIONS
PEOPLE ESSENTIAL FUNCTIONS
- Role models as a preceptor and implements staff education specific to patient populations and unit processes; coaches and mentors other staff. Functions a resource for case management and social work resources and needs for the department and the hospital. Exemplifies/leads teamwork by responding positively to requests for assistance. Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate, and supporting organizational.
- Arranges, expedites and completes acquisition of post-acute care needs or secures insurance authorization, as directed, confirming with social workers and case managers, and ancillary departments, based on physician orders, payor/reimbursement practices and regulations that may impact the patient’s plan of care.
- Facilitates designing and redesigning of CM representative processes and workflow. Actively participates in making recommendations for improving working relationships in the department, hospital, vendors, and post-acute providers. Leads contributions with leadership to identify workflow opportunities, assisting with recruitment and retention efforts, including to improve employee engagement department scores for CM representatives through peer-to-peer accountability.
SERVICE ESSENTIAL FUNCTIONS
- Provides necessary transfer/admission documentation. Reviews for accuracy and completion. Supports clerical and clinical functions for patients, physicians and staff. Provides administrative assistance, as needed, including scheduling follow-up appointments or providing clinical updates to payors, as needed Initiates efficiency initiatives for durable medical delivery process.
- Provides front-line problem resolution to straightforward questions or customer service needs. Provides guidance to payors/ancillary partners and/or CM Representatives on service standards and service recovery. Partners with leadership to implement best practices to deliver unparalleled service.
- Tracks and trends service failures. Articulates and takes action for service gaps to leadership and along with recommendations for improvement. Collaborates with the leadership team to develop strategies to maximize efficiency and remove barriers to ensure effectiveness of post-acute care referrals or minimize denials or delays.
- Participates in action plans for transition of care/discharge questions for patient satisfaction. Identifies opportunities to improve the customer experience. Contributes towards improving department scores for patient satisfaction on unit-based scorecard through peer-to-peer accountability.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Serves as a role models for situational awareness, using teachable moments to improve safety. Contributes to identification of corrective action and improvement activities to meet department and hospital targets for quality and safety, collaborating with the interprofessional health care team.
- Collaborates with the leadership team to develop opportunities to improve documentation of insurance correspondence and compliance with payors/appeals, distribution of regulatory notices, including the CMS Important Message from Medicare, Medicare Outpatient Observation Notice, etc.
FINANCE ESSENTIAL FUNCTIONS
- Proactively secures reimbursement/certification and authorization-related needs, independently and escalates to management if needed. Documents approvals and authorization numbers from payors. Logs communications and provides information to social workers and case managers, business office/patient access, etc. on insurance/managed care benefits and post-acute care needs.
- Streamlines concurrent insurance denials and/or appeals process, in collaboration with management and nursing staff. Develops and implements best practices to ensure timely and accurate EMR documentation of authorization, approvals, and denials and recommends strategies for improvement.
- Identifies trends by payor and reports findings to management for further. Provides information to patients/families on insurance/managed care benefits and assesses need for further education by social worker/case manager.
- Self-motivated to independently manage time effectively and prioritize daily tasks. Provides input into the department resource utilization including capital and operational budget needs as appropriate. Collaborates with the leadership team to determine cost-reduction strategies. Contributes towards department financial targets through timely documentation, minimizing incidental overtime, optimizing efficiency and other areas according to department specifications.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Shares knowledge with CM Representatives of payor/reimbursement practices and regulations that may impact patient’s plan of care and confers with care coordinators and social workers to prioritize placement requests.
- Offers innovative solutions through participation in department projects and shared governance activities. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.
SUPPLEMENTAL REQUIREMENTS
-
WORK ATTIRE
- Uniform: No
- Scrubs: No
- Business professional: Yes
- Other (department approved): No
- On Call* No
- May require travel within the Houston Metropolitan area No
- May require travel outside Houston Metropolitan area No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.
TRAVEL**
**Travel specifications may vary by department**
EDUCATION
- Associate’s degree or two additional years of experience in lieu of degree
EXPERIENCE
- Five years experience in service recovery, insurance, case management, or business office-related area, three of which must be in case management
- Previous experience in Case Management, post-acute setting or physician practice
Company Profile:
Houston Methodist Cypress Hospital, Houston Methodist's eighth hospital, opened in the first quarter of 2025 in a prime location in the heart of the rapidly growing U.S. 290 corridor. It incorporates the most advanced technology available, featuring innovations designed to enhance communication between patients, physicians, staff and families. The facility combines state-of-the-art technology with world-class clinicians, creating an unparalleled experience for patients, employees and physicians.
Houston Methodist is an Equal Opportunity Employer.
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