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Cartus Mobility Specialist role

SUMMARY:

This Mobility Specialist role with Cartus will be based on-site with a major corporate client in New York or Salt Lake City. The individual will be responsible for providing support to the assignment management team

AREAS OF RESPONSIBILITY:

• Responsible for issuing and tracking expatriate documentation on a regional basis. This includes but is not limited to assignment memos, repatriation documentation, localization memos. 

• Responsible for transfer and departure documentation for all relocations on a regional basis

• Management of inquiries from transferring employees (answering help desk, responding to employees directly, forwarding to vendors or escalating questions as appropriate)

• Preparation of employment verification documentation for transferring employees on a regional basis 

• Responsible for data integrity for assignee records in the Americas. Uploading relevant documentation to records e.g exception requests, transfer letters and expat documentation.

• Working with assignment managers on initiation and communication of certain relocation policy types

• Provide support with both regular and ad-hoc reporting requirements

• Responsible for coordination of immigration expiries report updates, and coordination with vendors

• Data validation on immigration support documentation, and responsibility for obtaining signatures, issuing and in some circumstances drafting documentation

• Conducting initial review of relocation cost estimates to confirm accuracy

• Interaction with assignment managers on data entry for various assignment calculations

• Involvement in ad-hoc regional projects

EXPERIENCE/SKILLS:

To be successful in performing and developing this role, the candidate will need to demonstrate strength and experience in a majority of the following areas:

• Excellent analytical skills and attention to detail - an ability to review data, detect and correct errors, take responsibility for data quality

• Client service focus, responsiveness and a "can-do" open-minded professional attitude

• Strong organizational skills, proactive approach

• Self-starter, ability to work well independently or in a team environment

• Good communication and relationship management skills

• Understands the importance of confidentiality

• Ability to prioritize workload and meet deadlines 

• Good judgment - knowing when to escalate an issue combined with a willingness to be flexible

• Familiar with operating as part of a global team

• Enthusiastic, positive and keen to learn and develop

• Strong Excel skills preferred

• Ability to work in a fast-paced environment

• Experience in the mobility field is preferred although not essential

Cartus is leaning into its essence, Where Mobility Meets Agility. With nearly 70 years in operation, Cartus is an industry leader in global talent mobility and corporate relocation services. Cartus manages all aspects of an employee's move across 190+ countries to facilitate a smooth transition in what otherwise may be a stressful process. The company supports hundreds of corporate and government clients-including more than a third of Fortune 100 companies-with domestic and international mobility, recruitment and talent management, outsourcing, policy consulting and DEI mobility solutions, international assignment compensation and gross-up services, remote and hybrid workforce solutions, and language and intercultural solutions. Cartus is a subsidiary of Anywhere Real Estate Inc.