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Carrier Representative Jobs (NOW HIRING)

ArcBest

Carrier Sales Representative

Chicago, IL · On-site

$22.12 - $25.97/hr

The Carrier Sales Representative is exposed to sales, operations, and account management all while working on a growing team. This position receives extensive training to quickly become comfortable ...

Next Exit Logistics

Carrier Sales Rep

Dallas, TX · On-site

Now hiring a Carrier Sales Representative with hands‑on experience sourcing and managing open‑deck carriers for a 3PL. About Us: Next Exit Logistics is a 19-year-old third-party logistics ...

Next Exit Logistics

Carrier Sales Rep

Dallas, TX · On-site

Now hiring a Carrier Sales Representative with hands-on experience sourcing and managing open-deck carriers for a 3PL. About Us: Next Exit Logistics is a 19-year-old third-party logistics provider ...

Next Exit Logistics

Carrier Sales Rep

Dallas, TX · On-site

Now hiring a Carrier Sales Representative with hands‑on experience sourcing and managing open‑deck carriers for a 3PL. About Us: Next Exit Logistics is a 19-year-old third‑party logistics ...

Edge Logistics

Carrier Sales Representative

Chicago, IL · On-site

Experienced Carrier Sales Representative Chicago, IL About Edge Logistics Founded in 2014, Edge Logistics has grown into one of North America's fastest-growing transportation providers by combining ...

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Carrier Representative information

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How much do carrier representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for carrier representative in the United States is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What is a carrier representative?

A Carrier Representative is a professional who acts as the main point of contact between a transportation company (carrier) and shippers or logistics providers. Their primary responsibilities include negotiating freight rates, coordinating shipments, tracking deliveries, and resolving any service issues that may arise. Carrier Representatives play a key role in ensuring that goods are transported efficiently and meet customer requirements. They often work for freight brokerages, logistics companies, or directly for carriers, and must have strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a carrier representative, and why are they important?

To thrive as a Carrier Representative, you need strong organizational skills, attention to detail, and knowledge of logistics or transportation, often supported by a relevant degree or industry experience. Familiarity with transportation management systems (TMS), load boards, and CRM software is typically required. Exceptional communication, negotiation abilities, and problem-solving skills help build strong relationships with carriers and resolve issues efficiently. These competencies are vital to ensure timely shipments, optimize costs, and maintain high service standards in the fast-paced logistics industry.

What are some common challenges carrier representatives face when managing relationships with carriers, and how can these be addressed?

Carrier Representatives often encounter challenges such as communication gaps, conflicting priorities, and fluctuating capacity in the transportation market. Successfully managing these requires proactive communication, strong negotiation skills, and the ability to quickly adapt to changing situations. Building trust through reliability and transparency helps foster long-term partnerships, while using technology platforms can streamline updates and load tracking. Staying organized and maintaining a problem-solving mindset are key to overcoming day-to-day obstacles in this dynamic role.

What is the difference between Carrier Representative vs Customer Service Representative?

AspectCarrier RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; sometimes industry-specific certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentLogistics offices, transportation hubs, client sitesCall centers, retail stores, office settings
Employer & Industry UsageTransportation, logistics, freight companiesRetail, telecommunications, service industries

Carrier Representatives focus on managing shipping, freight, and logistics operations, often working directly with carriers and clients. Customer Service Representatives handle client inquiries, support, and issue resolution across various industries. While both roles require strong communication skills, Carrier Representatives typically need industry-specific knowledge related to transportation and logistics.

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What states have the most Carrier Representative jobs?

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What are popular job titles related to Carrier Representative jobs?

For Carrier Representative jobs, the most frequently searched job titles are:

Carrier Representative jobs near you
Infographic showing various Carrier Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $44,113 per year, or $21.2 per hour.

Carrier Sales Representative

Chicago, IL • On-site

ArcBest
Transportation and Warehousing • 10K+ employees
Learn more about ArcBestexternal

$22.12 - $25.97/hr

Full-time

Re-posted 22 days ago

ArcBest rating

8.5

Company rating: 8.5 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Summary
Company
ArcBest
Location
Chicago, IL
Workspace
On-Campus
Pay Type
Hourly, Full-Time
Pay Range: $ 22.12 - $ 25.97
(Amount listed is the base range and may differ by location.)
Job ID
29473
Share this job
Job Description
The Carrier Sales Representative develops, maintains, and grows relationships between transportation providers (carriers) and ArcBest. This position prospects carriers through phone calls and onboards quality carriers to ensure ArcBest is able to execute according to our customers' shipping requirements. The Carrier Sales Representative is exposed to sales, operations, and account management all while working on a growing team. This position receives extensive training to quickly become comfortable with the technology used, the transportation industry, and how to build and operate carrier portfolios.
Responsibilities
  • Prospect new carriers through lead generation, research, and cold calling.
  • Build strong relationships with trucking company key contacts including dispatchers and drivers.
  • Obtain new business, negotiate, and strategically align your portfolio of carriers with our customers' freight.
  • Proactively identify issues and resolve problems to uphold our commitment to service.
  • Ensure shipment details are accurately communicated to drivers and tracked in our transportation management system.
  • Collaborate cross functionally with customer operations, account management, and customer sales.
  • Other duties and projects, as assigned.

Requirements
Education:
  • Bachelor's Degree, preferred
Computer Skills:
  • Proficient in Microsoft Office Suite.
Additional Requirements:
  • Entrepreneurial, sales-minded, and driven entry-level sales representative with a strong work ethic.
  • Self-motivated individual with proven issue resolution skills.
  • Ability to thrive in a fast-paced environment and meet performance metrics.
  • High attention to detail and proven ability to multitask.
  • Strong communication and interpersonal skills, both written and verbal.
Competencies:
  • Accountability
  • Accuracy and Attention to Detail
  • Core Application Systems
  • Managing Multiple Priorities
  • Problem Solving
  • Relationship Management
  • Selling
  • Service Excellence

Other Details
Work Hours:
  • Generally, 8:00 am - 5:00 pm Monday through Friday with occasional irregular hours depending on workload.
Travel Requirements:
  • Minimal (0%-25%) This position typically requires no travel, with rare travel for training, professional development, or team meetings.
Compensation:
  • This is an hourly position paid biweekly.
  • Variable compensation is included.

About Us
ArcBest, provides best-in-class truckload brokerage services across North America, connecting shippers and carriers to deliver products when and where they're needed. Backed by ArcBest's reliable asset-based system, we offer the capacity to scale and keep supply chains moving and businesses growing. We're Driven for Better, prioritizing transparency and trusted relationships with our customers, carriers and our people.

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