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Carrier Relations Jobs (NOW HIRING)

NICE

Senior Carrier Routing Engineer

Sandy, UT · Hybrid

$98K - $135K/yr

The Carrier Relations & Routing Specialist owns NICE's day-to-day relationships with its voice carrier partners. This role manages rate negotiations and target pricing, builds and optimizes multi ...

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Carrier Relations information

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$25K

$47.1K

$67K

How much do carrier relations jobs pay per year?

As of Aug 10, 2026, the average yearly pay for carrier relations in the United States is $47,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $50,000.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a carrier relations?

In a Carrier Relations role, your daily responsibilities typically include negotiating rates and contracts with carriers, monitoring carrier performance, and ensuring compliance with service agreements. You'll regularly communicate with both internal teams and external carrier partners to resolve service issues, track shipments or network connectivity, and implement process improvements. The job often requires analyzing performance data, staying current on market trends, and making recommendations for new or improved carrier partnerships. Collaboration with departments such as operations, procurement, and customer service is common, making this a dynamic and impactful position within the organization.

What is a carrier relations?

A Carrier Relations job involves managing relationships between a company and its network of carriers or transportation providers. Professionals in this role negotiate contracts, ensure compliance with service agreements, and optimize shipping or service costs. They also resolve disputes, track performance metrics, and collaborate with internal teams to improve logistics efficiency. Strong communication, negotiation, and analytical skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in carrier relations, and why are they important?

To thrive in Carrier Relations, you need strong negotiation skills, analytical abilities, and a solid understanding of telecommunications or logistics, often backed by relevant industry experience or a degree in business or supply chain management. Knowledge of carrier management systems (CMS), contract management software, and familiarity with regulatory compliance standards is typically required. Excellent relationship-building, communication, and problem-solving skills are crucial for effectively managing carrier partnerships and resolving issues. These competencies are essential to optimize carrier performance, maintain positive partnerships, and support your company’s operational objectives.

More about Carrier Relations jobs
What are the most commonly searched types of Carrier Relations jobs? The most popular types of Carrier Relations jobs are:
What states have the most Carrier Relations jobs? States with the most job openings for Carrier Relations jobs include:
What job categories do people searching Carrier Relations jobs look for? The top searched job categories for Carrier Relations jobs are:
Carrier Relations jobs near you
Infographic showing various Carrier Relations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $47,089 per year, or $22.6 per hour.

Carrier Development Analyst

Transportation Insight

Hickory, NC • On-site

Full-time

Re-posted 25 days ago

Transportation Insight rating

7.3

Company rating: 7.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Job Title: Truckload Carrier Development Analyst
COMPANY STATEMENT:
As the e-commerce trends continue to evolve, Transportation Insight has strategically positioned itself in the industry with top talent that boasts strategic involvement in the continued evolution of the small package/parcel and freight marketplace. In addition to our knowledge, we have built out the technology to help companies (shippers) unlock the power of their supply chain.
Transportation Insight is recognized as a premier employer regionally and nationally because of our reputation, workplace culture and growth opportunities. At the core of our culture, team members are motivated to improve our clients, our communities and ourselves every day.
JOB PURPOSE:
Manage and oversee all day-to-day carrier development and relations. Analyze and review Client networks for margin and capacity improvement.
CRITICAL JOB FUNCTIONS:
  • Manage carrier relations.
  • Manage continuing quality process improvement.
  • Coordination of problem resolution between customers and carriers.
  • Truckload rate and contract negotiations
  • Manage against departmental metrics.
  • Ensure that all departmental deadlines are met to company guidelines. (including status reports.)
  • Lead continued quality improvement and product enhancement.
SUPPORTING DUTIES TO THE CRITICAL JOB FUNCTIONS:
  • Manageable and sustainable commitment to doing your job well
  • Demonstrated ability to be results driven
  • Ability to understand and react to changing market conditions
  • Ability to manage the prioritization of a very large number of projects occurring simultaneously
  • Excellent written and verbal communication skills
  • Detail oriented
  • Self-starter
  • Strong work ethic
JOB REQUIREMENTS:
  • High school diploma with a minimum of 2 years of industry experience required
  • College degree preferred
EEOC/ADA STATEMENT:
Transportation Insight is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other protected status by law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce.

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