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Carrier Relations Jobs (NOW HIRING)

As a Carrier Relations Associate, you will ensure timely and accurate processing of carrier feedback and payment issues. Using internal and external tools, you will validate feedback, create and ...

Vice President of Personal Insurance Carrier Relations in Business Banking Insurance As the Vice President of Personal Insurance Carrier Relations in Business Banking Insurance, you will promote the ...

We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is $50,000 - $55, 000. The role may also be eligible for bonus or ...

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Carrier Relations information

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$25K

$47.1K

$67K

How much do carrier relations jobs pay per year?

As of Aug 10, 2026, the average yearly pay for carrier relations in the United States is $47,089.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $50,000.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a carrier relations?

In a Carrier Relations role, your daily responsibilities typically include negotiating rates and contracts with carriers, monitoring carrier performance, and ensuring compliance with service agreements. You'll regularly communicate with both internal teams and external carrier partners to resolve service issues, track shipments or network connectivity, and implement process improvements. The job often requires analyzing performance data, staying current on market trends, and making recommendations for new or improved carrier partnerships. Collaboration with departments such as operations, procurement, and customer service is common, making this a dynamic and impactful position within the organization.

What is a carrier relations?

A Carrier Relations job involves managing relationships between a company and its network of carriers or transportation providers. Professionals in this role negotiate contracts, ensure compliance with service agreements, and optimize shipping or service costs. They also resolve disputes, track performance metrics, and collaborate with internal teams to improve logistics efficiency. Strong communication, negotiation, and analytical skills are essential for success in this field.

What are the key skills and qualifications needed to thrive in carrier relations, and why are they important?

To thrive in Carrier Relations, you need strong negotiation skills, analytical abilities, and a solid understanding of telecommunications or logistics, often backed by relevant industry experience or a degree in business or supply chain management. Knowledge of carrier management systems (CMS), contract management software, and familiarity with regulatory compliance standards is typically required. Excellent relationship-building, communication, and problem-solving skills are crucial for effectively managing carrier partnerships and resolving issues. These competencies are essential to optimize carrier performance, maintain positive partnerships, and support your company’s operational objectives.

More about Carrier Relations jobs
What are the most commonly searched types of Carrier Relations jobs? The most popular types of Carrier Relations jobs are:
What states have the most Carrier Relations jobs? States with the most job openings for Carrier Relations jobs include:
What job categories do people searching Carrier Relations jobs look for? The top searched job categories for Carrier Relations jobs are:
Infographic showing various Carrier Relations job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $47,089 per year, or $22.6 per hour.

Carrier Relations Representative

Legacy Logistics Incorporated

West Memphis, AR • On-site

$45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

About Us
At Legacy Logistics Inc., we’re committed to delivering freight with efficiency, integrity, and safety. Our team values strong partnerships, smart logistics, and exceptional service—both for our customers and the carriers we work with. As we grow, we’re looking for an energetic and detail-oriented Carrier Relations Representative to join our team and support our sales operations.
 
Position Overview
The Carrier Relations Representative plays a key support role within our logistics and brokerage team. This individual will work closely with carriers to coordinate freight moves, ensure documentation is accurate in our transportation management system, and provide clear communication between the carriers and internal teams. This role is essential to the smooth and timely execution of brokered loads.
 
Responsibilities:
·         Act as a primary point of contact for carriers, maintaining strong relationships and ensuring consistent communication
·         Coordinate the execution of brokered loads and support the sales team with accurate carrier updates
·         Enter and maintain detailed load documentation in our Transportation Management System (TMS)
·         Monitor and track shipments, resolving issues such as delays or changes in delivery plans
·         Collaborate with the sales and operations teams to ensure seamless carrier onboarding and compliance with company procedures
·         Proactively address and resolve carrier concerns while maintaining a professional and customer-service-focused approach
·         Follow standard operating procedures to ensure accuracy, efficiency, and regulatory compliance
 
Requirements:
·         Previous experience in the transportation, logistics, or supply chain industry is required.
·         Strong organizational and time-management skills with the ability to prioritize and multitask in a fast-paced environment
·         Excellent communication skills—both verbal and written
·         Critical thinker with the ability to troubleshoot and resolve complex transportation challenges
·         Energetic and outgoing personality; comfortable building rapport with people over the phone and via email
·         Proficiency in Microsoft Office and/or Transportation Management Systems (TMS) is a plus
·         High school diploma or equivalent required; college coursework in logistics, business, or related field is a plus
 
Why Join Us?
·         Competitive pay and benefits
·         Supportive team culture with opportunities for growth
·         Work in a dynamic and fast-moving industry
·         Play a vital role in connecting freight, carriers, and customers
 
 
Job Type: 
•          Full-time/W2
 
Benefits:
•          401(k)
•          Dental insurance
•          Health insurance
•          Paid time off
•          Vision Insurance
 
Schedule:
•          Day schedule Monday - Friday and after hours calls as needed