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Carrier Relations Manager Telecom Jobs (NOW HIRING)

Novella

Head of Carrier Relations

New York, NY · On-site

The Role We're seeking a Head of Carrier Relations to own and grow our relationships with E&S ... You've managed carrier relationships before and know that the best partnerships are built on ...

Telnyx

Vendor Relations Manager

Denver, CO · On-site

Familiarity with IP transit, peering, or carrier interconnect procurement * Experience building or ... Background in telecom or CPaaS vendor management (voice, messaging, numbering) #LI-RH1

Prophecy Technologies

Telecom Expense Analyst

Manage IT and telecom carrier SLAs and develop reports for senior leadership. * Participate in and support Quarterly Business Reviews (QBRs) with vendors. * Ensure compliance with BSA, USA PATRIOT ...

SeneGence

Public Relations Manager

Sapulpa, OK · On-site

The Public Relations Manager is responsible for leading SeneGence's global communication strategies ... carrying up to fifty (50) pounds; frequent balancing, bending, handling, feeling, and climbing ...

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All JobsCarrier Relations Manager Telecom Jobs

Carrier Relations Manager Telecom information

See salary details

$33.5K

$70.4K

$113.5K

How much do carrier relations manager telecom jobs pay per year?

As of Jun 10, 2026, the average yearly pay for carrier relations manager telecom in the United States is $70,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Carrier Relations Manager Telecom vs Carrier Account Manager Telecom?

AspectCarrier Relations Manager TelecomCarrier Account Manager Telecom
Primary FocusManaging relationships with carriers, negotiating terms, and ensuring service qualityManaging client accounts, sales, and customer satisfaction with carriers
Required SkillsNegotiation, relationship management, industry knowledgeSales, customer service, account management
Work EnvironmentCorporate offices, carrier facilitiesCustomer sites, sales offices
Common CertificationsTelecom certifications, industry-specific credentialsSales certifications, customer service training

The Carrier Relations Manager Telecom primarily focuses on building and maintaining relationships with carriers, negotiating agreements, and ensuring service quality. In contrast, the Carrier Account Manager Telecom concentrates on managing client accounts, sales, and customer satisfaction. While both roles require industry knowledge and communication skills, their core responsibilities differ, making each role distinct within the telecom industry.

How does a Carrier Relations Manager in telecom typically collaborate with internal teams and external partners?

A Carrier Relations Manager in the telecom industry works closely with internal teams such as network engineering, legal, and procurement to negotiate contracts and ensure service level agreements are met. They also maintain ongoing relationships with external carrier partners, addressing issues like pricing, capacity, and dispute resolution. Effective communication and coordination are crucial, as the role often requires balancing technical requirements, business objectives, and partner expectations. Regular meetings, cross-functional projects, and contract negotiations are common aspects of their weekly responsibilities.

What are the key skills and qualifications needed to thrive as a Carrier Relations Manager in Telecom, and why are they important?

To thrive as a Carrier Relations Manager in Telecom, you need expertise in telecommunications, negotiation, contract management, and a relevant degree in business or telecom-related fields. Familiarity with carrier management platforms, provisioning systems, and sometimes certifications like ITIL or PMP are valuable. Exceptional communication, relationship-building, and problem-solving skills help you navigate complex partnerships and resolve disputes. These abilities are crucial for optimizing vendor agreements, ensuring network reliability, and maximizing business profitability.

What does a Carrier Relations Manager in telecom do?

A Carrier Relations Manager in telecom is responsible for managing relationships with telecommunications carriers and service providers. Their main duties include negotiating contracts, coordinating interconnection agreements, resolving disputes, and ensuring cost-effective and high-quality network services. They act as a liaison between their company and external carriers to support business objectives and maintain efficient network operations. This role requires strong negotiation skills, industry knowledge, and the ability to manage multiple partnerships simultaneously.
Infographic showing various Carrier Relations Manager Telecom job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 87% In-person, and 13% Hybrid job distribution, with an average salary of $70,351 per year, or $33.8 per hour.
Head of Carrier Relations

Head of Carrier Relations

Novella

New York, NY • On-site

Full-time

Posted 26 days ago

Job description

Novella is the first AI native insurance brokerage protecting some of the largest, most complicated physical assets in the world. Whether it's sky scrapers on the Miami coast exposed to hurricanes, or rockets going to Mars - Novella's specialty AI agents are trained to help insurance brokers find coverage for their highest-risk customers.
These high-risk customers are part of a $150 Billion per year market segment called Excess and Surplus (E&S) Insurance. Today, all $150B of E&S premium is sold manually by humans working with humans. Novella is the first brokerage building AI agents that can augment humans and superpower them.
We're building a world class team with backgrounds in AI and insurance, who are excited about making insurance brokers 100X better at their jobs.
The Role
We're seeking a Head of Carrier Relations to own and grow our relationships with E&S carriers. You'll be the face of Novella to our carrier partners - ensuring they're happy, productive, and excited to do more business with us. You'll also be responsible for securing new market appointments that expand the products and coverage we can offer.
The ideal candidate has deep experience working with E&S carriers, understands what they care about, and knows how to build trust with underwriting leadership. You've managed carrier relationships before and know that the best partnerships are built on transparency, performance data, and mutual success. You're equally comfortable having a strategic conversation with a carrier's SVP of underwriting and digging into hit ratios and loss data to tell a compelling story.
The Day to Day
  • Own and nurture relationships with our existing E&S carrier partners, ensuring they view Novella as a top-tier wholesale partner.
  • Track and report on key success metrics with each carrier - submission quality, hit ratios, premium volume, loss performance - and use data to strengthen partnerships.
  • Identify and pursue new carrier appointments that enhance our product offering and fill gaps in our market access.
  • Work with our underwriting and brokerage teams to ensure we're sending the right business to the right carriers.
  • Negotiate terms, commissions, and binding authority with carrier partners.
  • Serve as an internal advocate for carrier needs, ensuring our technology and processes work well for them.
  • Stay current on E&S market trends, carrier appetite shifts, and competitive dynamics.

What We're Looking For
  • 8+ years in the E&S insurance market with significant experience managing carrier relationships.
  • Deep rolodex of contacts at major E&S carriers - you know the underwriters, the SVPs, and the decision-makers.
  • Proven track record of securing new carrier appointments and expanding existing relationships.
  • Strong understanding of E&S underwriting, appetite, and how carriers evaluate wholesale partners.
  • Data-driven mindset - you use performance metrics to tell stories and strengthen partnerships.
  • Excellent negotiation and relationship-building skills.
  • Someone flexible who understands every day at an early stage startup is like a decade in the corporate world. We move quickly and do whatever needs to get done no matter your title.

Apply