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Carelon Healthcare Program Manager Jobs (NOW HIRING)

Health insurance * Paid time off * Training & development * Vision insurance Paragon Home Care ... The Program Manager will serve as the primary on-site representative for Paragon Home Care while ...

The Program Manager focuses on overseeing all aspects of meal service and supervising the kitchen ... Two (2) years of supervisory experience within a senior or health care program preferred

The Program Manager focuses on overseeing all aspects of meal service and supervising the kitchen ... Two (2) years of supervisory experience within a senior or health care program preferred

Keywords Foster Care Program Director, Behavioral Health Leadership, Foster Care Services, Program Management, Clinical Supervision, Tennessee Behavioral Health Jobs, Child and Family Services, Human ...

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Carelon Healthcare Program Manager information

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$38.5K

$107.5K

$157K

How much do carelon healthcare program manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for carelon healthcare program manager in the United States is $107,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Carelon Healthcare Program Manager, and why are they important?

To thrive as a Carelon Healthcare Program Manager, you need expertise in healthcare management, project coordination, and a relevant bachelor's degree—often with experience in managed care or health plan operations. Familiarity with healthcare analytics tools, project management software (like MS Project or Jira), and, in some cases, a PMP certification is highly valued. Strong leadership, strategic thinking, and interpersonal communication are critical soft skills for driving initiatives and managing cross-functional teams. These skills ensure effective program delivery, regulatory compliance, and positive health outcomes in a complex, dynamic healthcare environment.

What is the difference between Carelon Healthcare Program Manager vs Carelon Healthcare Coordinator?

AspectCarelon Healthcare Program ManagerCarelon Healthcare Coordinator
CredentialsBachelor's degree, relevant certifications (e.g., PMP)High school diploma or associate degree, relevant certifications optional
Work EnvironmentOffice-based, project management settingClinic, healthcare facility, or administrative setting
ResponsibilitiesOversees programs, manages teams, develops strategiesCoordinates patient care, schedules, and administrative tasks
Industry UsageCommon in healthcare management and insurance companiesCommon in healthcare clinics and provider offices

The Carelon Healthcare Program Manager focuses on managing healthcare programs, overseeing teams, and strategic planning. In contrast, the Carelon Healthcare Coordinator handles day-to-day patient coordination and administrative tasks. Both roles are essential in healthcare settings but differ in scope and responsibilities.

What does a Carelon Healthcare Program Manager do?

A Carelon Healthcare Program Manager oversees and coordinates healthcare programs to ensure they meet organizational goals and regulatory standards. They are responsible for planning, implementing, and monitoring program activities, managing budgets, and working closely with cross-functional teams to improve healthcare delivery. Carelon Program Managers also analyze data to evaluate program effectiveness and identify areas for improvement. Their role is crucial in enhancing patient outcomes and ensuring efficient, compliant healthcare operations.

What are some common challenges faced by a Carelon Healthcare Program Manager, and how are they typically addressed?

A Carelon Healthcare Program Manager often encounters challenges such as coordinating across multidisciplinary teams, managing shifting regulatory requirements, and ensuring program deliverables are met on time and within budget. To address these, program managers rely on strong communication skills, proactive risk management strategies, and regular stakeholder meetings to align goals and address issues promptly. Leveraging data-driven insights and maintaining flexibility in project plans are also key to adapting to the dynamic healthcare environment and achieving successful program outcomes.
Program Manager - Home Care Services

Program Manager - Home Care Services

HCAOA

Mclean, VA • On-site

$75K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago


Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Paragon Home Care | Northern Virginia / McLean area
Full-Time | Monday-Friday, 9:00 AM-5:00 PM
Salary Range: $75,000-$90,000 per year, based on experience
LPN preferred, but not required
Job Summary
Paragon Home Care is seeking a highly organized, service-oriented, and proactive Program Manager to oversee the day-to-day operations of a private-duty home care program located on-site at a senior living community in Northern Virginia.
This is a key leadership position responsible for managing daily operations, coordinating caregiver schedules, supporting client intake, maintaining strong communication with residents and families, and ensuring a high-quality service experience. The Program Manager will serve as the primary on-site representative for Paragon Home Care while working closely with Paragon's internal operations team for scheduling, staffing, care coordination, and after-hours/on-call support.
The ideal candidate has experience in home care, senior living, healthcare operations, client service, scheduling, or care coordination. An LPN license is preferred but not required.
Key Responsibilities
  • Serve as the on-site Program Manager for a private-duty home care program within a senior living community.
  • Manage daily operations Monday through Friday during regular business hours.
  • Respond promptly and professionally to resident, family, caregiver, and community staff inquiries.
  • Coordinate new client inquiries, intake workflow, service starts, schedule changes, and ongoing care needs.
  • Work with Paragon's internal operations team on caregiver staffing, scheduling, care coordination, and service follow-up.
  • Help maximize utilization of existing caregiver staff before requesting supplemental staffing support.
  • Monitor caregiver attendance, call-outs, client fit, service quality, and overall performance.
  • Support caregiver communication, coaching, issue resolution, and escalation of performance concerns.
  • Help ensure clients receive consistent, responsive, and high-quality service.
  • Maintain regular communication with senior living community leadership and Paragon management.
  • Track key operating metrics, including service hours, staffing gaps, client concerns, caregiver utilization, and service recovery items.
  • Participate in weekly operational reviews and provide updates on program performance.
  • Coordinate with Paragon's existing after-hours/on-call team for urgent needs outside regular business hours.
  • Promote a professional, customer-service-focused culture for residents, families, caregivers, and community partners.

Qualifications
Required
  • Experience in home care, senior care, senior living, healthcare operations, client services, or care coordination.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple priorities in a fast-paced service environment.
  • Comfortable working directly with older adults, families, caregivers, and senior living leadership.
  • Strong judgment, professionalism, and problem-solving ability.
  • Ability to handle sensitive resident/client situations with discretion and compassion.
  • Basic computer proficiency and ability to learn scheduling or care management software.
  • Reliable transportation to work on-site in Northern Virginia.

Preferred
  • Current Virginia LPN license.
  • Prior experience in private-duty home care or non-medical home care.
  • Experience with caregiver scheduling or staffing.
  • Experience working in a senior living community, assisted living, independent living, CCRC, or healthcare setting.
  • Familiarity with WellSky or similar home care software.
  • Supervisory or team lead experience.
  • Knowledge of client intake, care plans, service coordination, and caregiver matching.

Schedule
  • Full-time
  • Monday through Friday
  • 9:00 AM-5:00 PM
  • Primarily on-site
  • Occasional coordination with Paragon leadership or on-call team may be required for urgent operational matters

Benefits
  • Health benefits
  • Paid time off
  • 401(k)
  • Support from an established home care operations team
  • Opportunity to help lead and grow a high-visibility senior care program

About Paragon Home Care
Paragon Home Care provides high-quality private-duty home care services to older adults throughout Northern Virginia. We are known for responsive communication, thoughtful caregiver matching, strong client service, and a hands-on approach to care coordination.
This role is an excellent opportunity for someone who enjoys building relationships, improving systems, supporting caregivers, and helping seniors receive dependable, compassionate support where they live.
Ideal Candidate
The right person for this role is not just a scheduler or administrator. We are looking for someone who can be the "traffic controller" for a busy senior care program. Someone who is calm under pressure, highly responsive, service-minded, and comfortable working with residents, families, caregivers, and leadership.
You should be able to see problems before they become bigger problems, follow through without being chased, and take pride in creating an excellent experience for clients and families.
Paragon Home Care is an Equal Opportunity Employer. We value professionalism, compassion, accountability, and respect in every part of our organization.
Compensation: $75,000.00 - $90,000.00 per year
Becoming a Caregiver
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
As our population ages, the demand for caregivers is growing every day! Is this career right for you?
Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.

Home Care Association of America logo

About Home Care Association of America

Sourced by ZipRecruiter

The Home Care Association of America (HCAOA), based in Washington, DC, US, serves as a leading industry voice of home care. Known for its active advocacy and robust resources in the home care industry, it caters to what can be termed as one of the most rapidly growing industries in the United States. As a trade organization, HCAOA represents over 3,000 companies that employ more than half a million workers across the nation. The association was established with a mission to provide resources that empower home care providers to effectively and ethically grow their business. Besides this, the HCAOA also aims to promote the delivery of high-quality, affordable home care services to the nation's ageing population.

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

Washington, DC, US

Year founded

2002

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