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Careington Jobs (NOW HIRING)

Careington

Customer Care Representative

Frisco, TX · On-site

$18.25/hr

For more than 45 years, Careington International has been a leader in the health and wellness benefits space. Since its founding in 1979, Careington has been delivering dental discount solutions as ...

Careington

Part Time Customer Care Agent

Frisco, TX

$18.25/hr

Careington International Corporation is a solutions-oriented company. An established leader, we have been a trailblazer in the field of discount health care since 1979. Over the years, our mission ...

Careington

Software QA Tester

Frisco, TX · On-site

Careington International Corporation is a leading national non-insurance product aggregator and licensed Third Party Administrator, curating significant savings in the categories of health, wellness ...

Careington

IT Cyber Security Analyst

Frisco, TX · On-site

Today, Careington has expanded to offer a growing portfolio of 150+ health, wellness, lifestyle and virtual health products and services designed to deliver cost savings across a spectrum of life ...

Careington

Retention Specialist

Frisco, TX · Hybrid

Today, Careington has expanded to offer a growing portfolio of 150+ health, wellness, lifestyle and virtual health products and services designed to deliver cost savings across a spectrum of life ...

Careington

Financial Planning and Analysis Manager

Frisco, TX · Hybrid

$98K - $129K/yr

Today, Careington has expanded to offer a growing portfolio of 150+ health, wellness, lifestyle and virtual health products and services designed to deliver cost savings across a spectrum of life ...

Careington

Software Developer (Mid-Level)

Frisco, TX · On-site

Today, Careington has expanded to offer a growing portfolio of 150+ health, wellness, lifestyle and virtual health products and services designed to deliver cost savings across a spectrum of life ...

Careington

Retention Specialist

Frisco, TX · Hybrid

Today, Careington has expanded to offer a growing portfolio of 150+ health, wellness, lifestyle and virtual health products and services designed to deliver cost savings across a spectrum of life ...

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Careington information

What are the most common challenges faced by employees working at Careington, and how can new hires effectively navigate them?

Employees at Careington often work in fast-paced environments where adapting to frequent changes in processes or policies is essential. New hires may face challenges such as managing a high volume of client inquiries, staying up to date with multiple benefit plans, and collaborating with cross-functional teams. To navigate these challenges, it’s important to actively seek feedback, take advantage of the company’s training resources, and communicate openly with team members. Emphasizing organization and time management skills will also help ensure success.

What are the key skills and qualifications needed to thrive as a Careington Customer Service Representative, and why are they important?

To thrive as a Careington Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude are vital soft skills for building rapport with clients and resolving their concerns effectively. These competencies are crucial for delivering excellent customer experiences and maintaining client satisfaction in a service-driven environment.

What is the difference between Careington vs Dental Hygienist?

AspectCareingtonDental Hygienist
CredentialsTypically no formal credentials required; offers dental discount plansRequires an associate's degree in dental hygiene and licensure
Work EnvironmentDental offices, health plans, online platformsDental clinics, private practices, community health settings
Employer & Industry UsageDental discount plan companies, healthcare providersDental practices, clinics, hospitals
Common Search & ComparisonYesYes

Careington primarily offers dental discount plans and works within the healthcare industry, often collaborating with dental providers. Dental Hygienists are licensed professionals providing direct patient care in dental practices. While both roles are connected to dental health, Careington focuses on dental savings plans, whereas Dental Hygienists deliver clinical services. Understanding these differences helps patients and job seekers identify the right role or service for their needs.

What is Careington and what services does it provide?

Careington is a company that provides affordable health, wellness, and lifestyle benefit solutions, primarily through discount programs. These programs offer members access to reduced rates on dental, vision, telemedicine, prescription drugs, and other health-related services. Careington partners with a network of providers to deliver savings on routine and specialized care, making healthcare more accessible and affordable for individuals and families. The company serves both employers and individuals, helping them manage healthcare costs effectively.
What cities are hiring for Careington jobs? Cities with the most Careington job openings:
What states have the most Careington jobs? States with the most job openings for Careington jobs include:
What job categories do people searching Careington jobs look for? The top searched job categories for Careington jobs are:
Careington jobs near you
Infographic showing various Careington job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Bilingual Customer Care Representative

Bilingual Customer Care Representative

Careington

Frisco, TX

$18.25/hr

Full-time

Medical, Life, Retirement, PTO

Posted 12 days ago

Careington rating

7.7

Company rating: 7.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

For more than 45 years, Careington International has been a leader in the health and wellness benefits space. Since its founding in 1979, Careington has been delivering dental discount solutions as its core competency. Today, Careington has expanded to offer a growing portfolio of 150+ health, wellness, lifestyle and virtual health products and services designed to deliver cost savings across a spectrum of life needs. Through its affiliated nationally licensed third-party administrator (TPA), Careington also delivers full-scale administrative services, including customer service, licensed enrollment, claims administration, individual and group billing.

Careington International's U.S. based Customer CARE team supports 30 million members and thousands of clients across all Careington companies and brands nationwide. Based in Frisco, TX, the contact center is home to over 150 dedicated Customer CARE representatives who provide live-agent assistance for product education, account maintenance, eligibility verification, provider searches, fulfillment requests, claims inquiries and other concierge services. 

Careington International Corporation is seeking energetic, career-oriented Customer Care Representatives to work 40 hours per week, onsite, Monday through Friday at 6435 Flyers Way, Frisco, TX 75033. Candidates must live in the DFW metroplex and be able to work onsite. There are no remote options for this role. 

The Opportunity:

Join Careington International Corporation in Frisco, TX as a full-time BILINGUAL Customer Care Representative. (Spanish/English) 

Enjoy a consistent schedule with weekends off and no late nights.

Hourly pay begins at $18.25 per hour with opportunities for raises during your initial six months of employment.

Location:
6435 Flyers Way, Frisco, TX 75033

Training:

  • Initial Training:  Mandatory 100% attendance required during initial classroom training
  • Schedule during training: Monday through Friday, 8:30 a.m. – 5:00 p.m.

Roles & Responsibilities:

  • Efficiently navigate up to six software applications across multiple monitors while managing inbound calls
  • Utilize Microsoft Office Suite (Word, Excel, Outlook) daily to support customer interactions and internal operations
  • Maintain a professional, patient, and helpful phone demeanor to build strong customer relationships
  • Apply prior call center experience to deliver high-quality service (preferred but not required)
  • Bilingual proficiency in Spanish and English is required 

Requirements:

  • Onsite interviews at 6435 Flyers Way, Frisco, TX 75033
  • Work Monday through Friday, on-site at the above address
  • Use a wired headset provided by the company
  • Must pass a drug screen and background check

Benefits:

  • Benefits eligibility for you and your dependents begins on the first day of the month following 60 days of employment
  • Paid time off accrual and 11 paid holidays per calendar year
  • Access to a 401(k) plan with Fidelity after 90 days of employment
  • Clear pathways for career advancement within the Call Center and Careington in general
  • Semi-monthly paydays on the 15th and last day of each month

If you are a recent high school or college graduate, please review the video link below for more details about the Customer Care department and role. 

https://youtu.be/G0drWftRhiQ?si=WZ9tUd7XgviBW5TQ 

Apply