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Care Navigator Jobs in Federal Way, WA (NOW HIRING)

Community Resource Navigator

Tacoma, WA

$21.50 - $29.25/hr

Serve as a service navigator for consumers wishing to establish Sea Mar as their medical home, by ... Be responsible for assisting high risk patients in scheduling a care manager appointment and ...

SUD Patient Navigator

Puyallup, WA

$21.50 - $29.25/hr

... Navigator is responsible for providing outreach, education and resource services to clients at Sea ... As needed, provides on-site and off-site services to acute-care consumers, including groups, one-on ...

Patient Financial Navigator At MultiCare, you're more than just a job title -- you're part of a ... Minimum three (3) years healthcare collection, financial counseling, insurance benefit verification ...

Patient Financial Navigator Join a team that shares your calling At MultiCare, you're more than ... Minimum three (3) years healthcare collection, financial counseling, insurance benefit verification ...

This role involves partnering with the outreach team, Peer Care Navigators, Drug Checking Technicians, and Director of Operations to deliver participant-centered harm reduction services. The Outreach ...

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Care Navigator information

See Federal Way, WA salary details

$15

$26

$39

How much do care navigator jobs pay per hour?

As of May 28, 2026, the average hourly pay for care navigator in Federal Way, WA is $26.68, according to ZipRecruiter salary data. Most workers in this role earn between $22.55 and $28.99 per hour, depending on experience, location, and employer.

What Is a Care Navigator?

Care navigators help patients work through the often confusing process of insurance claims to get the therapies they need. In this role, you review the treatment plans recommended by their physicians and help them complete paperwork and appeal denials from their insurance providers. Some positions are primarily clerical; they answer calls from patients, handle and organize claims, and enter patient information into their employer's database. Organizations that work with certain types of illnesses or that provide specialized care usually seek care navigators with extensive medical experience. They hire skilled health care providers, such as licensed practical nurses (LVNs), registered nurses, or medical technicians.

What are the key skills and qualifications needed to thrive as a Care Navigator, and why are they important?

To thrive as a Care Navigator, you need a strong understanding of healthcare systems, patient advocacy, and case management, often supported by a background in social work, nursing, or public health. Familiarity with electronic health records (EHRs), care coordination platforms, and knowledge of insurance processes are typically required. Outstanding communication, problem-solving, and empathy are vital soft skills for building trust and guiding patients through complex care journeys. These skills ensure patients receive timely, coordinated support and optimal health outcomes within the healthcare system.

How does a Care Navigator typically collaborate with healthcare providers and patients to improve care coordination?

Care Navigators work closely with both patients and healthcare providers to ensure seamless communication and support throughout the patient's care journey. They act as a liaison, helping patients understand their care plans, scheduling appointments, and addressing barriers to access, such as transportation or insurance issues. Collaboration often involves regular check-ins with clinical teams, attending multidisciplinary meetings, and advocating for patient needs to ensure better health outcomes. This role requires strong interpersonal skills and the ability to manage multiple cases simultaneously.

What are Care Navigators?

Care Navigators are professionals who help patients and their families navigate the healthcare system. They provide guidance on treatment options, help coordinate appointments, assist with paperwork, and connect patients to community resources and support services. Care Navigators work closely with healthcare providers to ensure patients receive timely and appropriate care, and they often advocate for patients’ needs throughout their medical journey.

What is the difference between Care Navigator vs Care Coordinator?

AspectCare NavigatorCare Coordinator
Required CredentialsTypically requires a background in healthcare, social work, or nursing; certifications varyOften requires healthcare or social work background; certifications like CHW or case management are common
Work EnvironmentCommunity health settings, hospitals, clinicsHospitals, clinics, long-term care facilities
Employer & Industry UsageHealthcare organizations, community programsHospitals, healthcare systems, insurance companies
Search & Comparison IntentUnderstanding roles in patient advocacy and resource navigationCoordinating patient care and managing treatment plans

While both roles support patient care, Care Navigators focus on guiding patients through healthcare resources and services, often emphasizing advocacy and education. Care Coordinators primarily manage and organize patient treatment plans within healthcare settings. Both roles require healthcare knowledge but differ in their primary focus and work environment.

What are popular job titles related to Care Navigator jobs in Federal Way, WA? For Care Navigator jobs in Federal Way, WA, the most frequently searched job titles are:
What job categories do people searching Care Navigator jobs in Federal Way, WA look for? The top searched job categories for Care Navigator jobs in Federal Way, WA are:
What cities near Federal Way, WA are hiring for Care Navigator jobs? Cities near Federal Way, WA with the most Care Navigator job openings:
Infographic showing various Care Navigator job openings in Federal Way, WA as of May 2026, with employment types broken down into 4% Locum Tenens, 61% Full Time, 26% Part Time, and 9% Temporary. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $55,501 per year, or $26.7 per hour.

PrEP Navigator and Tester

People of Color Against AIDS Network

Federal Way, WA • On-site

$31.25/hr

Full-time

Posted 13 days ago


Job description

JOB DESCRIPTION:
Prevention Specialist PrEP Navigator
Job Title: Prevention Specialist Department: Prevention Department
Reports To: Medical Director Classification: Exempt
Reporting Relationship: Program Manager Supervisory Relationship: None
Salary and Compensation: $65K/yr ($31.25/hr) + $747/month benefits = $73,964 total.
Job Summary: The Prevention Specialist is an experienced and mature professional who is an essential part of the POCAAN's Prevention Care Team, working under the Prevention Program Manager's supervision. The Prevention Specialist - PrEP Navigator is responsible for providing HIV testing, counseling, and education to people at high risk of acquiring or transmitting HIV and other Sexually Transmitted Infections (STI's) as well as providing PrEP, enrollment, education, and navigation to HIV negative individuals. The Prevention Specialist position specializes in providing HIV prevention, STI prevention, and safe sex education to gay/bisexual men, transgender, and non-binary persons, as well as high-risk heterosexual females.
As a Pre-Exposure Prophylaxis (PrEP) Navigator, you will provide intensive care coordination, support, and services to HIV negative individuals who require assistance in accessing and remaining in PrEP care. This individual will coordinate with the Prevention team to initiate access to PrEP care and the Medical and Pharmacy teams to assist existing PrEP patients.
Multi-lingual applicants welcomed ( Spanish and African languages and dialects a plus)******
Duties and Responsibilities:
  • Weekly check-in meetings with the Program Manager and regular team meetings with the prevention team.
  • Weekly maintenance of a work plan which details project goals and outcomes
  • HIV 101 Training
  • Motivational Interviewing
  • PrEP Navigation Best Practices Training
  • Participation in other agency training as directed
Agency-wide Duties and Responsibilities:
  • Supports the mission, vision, and values of POCAAN
  • Complies willingly with all organizational policies and procedures
  • Supports and facilitates positive interaction with others by exhibiting individual maturity and Respect for others
  • Work from a team-centered approach
  • Maintain the highest level of confidentially
  • Participates in appropriate professional development programs to attain and maintain competency
Position-Specific Duties/Responsibilities:
  • Provide testing, education, counseling, and outreach that is specific, sensitive, and culturally relevant to persons of all gender identities and expression/presentation, diverse sexual orientations, communities of color, all ages (adolescents/ adults), and culturally diverse communities throughout all boroughs of King County.
  • Provide individual, sex-positive, risk-reduction counseling, including brief PrEP/PEP/STI education/referrals.
  • Maintain accurate and up-to-date client testing records for HIV testing and referrals.
  • Submit a weekly program and activity progress reports to Prevention Program Manager.
  • Occasionally conduct community presentations to increase awareness of HIV prevention and testing in collaboration with the clinical team.
  • Conduct outreach to recruit for testing to the priority populations in venues, neighborhoods, or areas where the client may congregate.
  • Conduct scientific-based prevention education sessions for individuals at high-risk for HIV infection, including individual sessions, workshops, and social marketing activities for on-going recruitment.
  • Help prepare and develop program curriculums, materials, fliers, and all other printed materials required by the program or based on the client's needs.
  • Coordinate with the Wellness Program staff and Prevention Services for health education and materials approval.
  • Link newly diagnosed individuals to care services, including case management and doctor appointments, as well as helping with access to health insurance.
  • Conduct process and outcome evaluation activities.
  • Collect data, perform data entry, and prepare monthly program statistics.
  • All other duties as assigned.

Organizational Responsibilities:
  • Coordinate and collaborate with other prevention programs and services within Seattle/King County to better serve targeted populations and the community as a whole
  • Develop relationships with community leaders and serve as the organization's liaison with various constituents
  • Works well under general supervision
  • A degree of creativity, initiative, and latitude is required
  • Reports daily to a supervisor or manager
  • This position will require working some weekends, evenings, and holidays
  • Other duties as assigned

Professional Qualifications:
  • Multi-lingual applicants welcomed ( Spanish and African languages and dialects a plus)******
  • Successful experience working with an ethnic, racial, economic, and sexually diverse population
  • Background and/or willingness to work with men who have sex with men (MSM)
  • Willingness to work non-traditional hours.
  • Have knowledge and sensitivity about the needs/issues of various subpopulations such as people of color and the LGBT community
  • Must demonstrate sound judgment, initiative, and discretionary abilities.