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Care Connections Representative Jobs (NOW HIRING)

Customer Service Representative

Nashville, TN · On-site

$15.50 - $21/hr

... Connections is looking for a Customer Service Representative to join the team in Nashville, zipcode 37210! Our priority is to make sure we hire professional customer service representatives that care ...

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... Hire Connections is partnering with a leading health insurance organization to hire Customer ... Your guidance and customer care will help ensure members receive the support they need.

$20/hr

Our priority is to make sure we hire professional customer service representatives that care about ... Interacting with customers and Waste Connections employees to determineservicerequirements, resolve ...

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Care Connections Representative information

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$12

$18

$25

How much do care connections representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for care connections representative in the United States is $18.82, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.47 per hour, depending on experience, location, and employer.

What is the difference between Care Connections Representative vs Customer Service Representative?

AspectCare Connections RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; healthcare-related certificationsHigh school diploma or equivalent; customer service training
Work EnvironmentHealthcare settings, insurance companies, patient support centersRetail, call centers, corporate offices
Employer & IndustryHealthcare providers, insurance companiesVarious industries including retail, telecom, finance
Search & Comparison IntentHealthcare support, patient communication rolesCustomer support, client communication roles

Care Connections Representatives focus on healthcare-related communication, often assisting patients and managing insurance inquiries, while Customer Service Representatives handle general customer inquiries across various industries. Both roles require strong communication skills, but the healthcare-specific knowledge distinguishes the Care Connections role.

More about Care Connections Representative jobs

What cities are hiring for Care Connections Representative jobs?

Cities with the most Care Connections Representative job openings:

What states have the most Care Connections Representative jobs?

States with the most job openings for Care Connections Representative jobs include:

What job categories do people searching Care Connections Representative jobs look for?

The top searched job categories for Care Connections Representative jobs are:

Infographic showing various Care Connections Representative job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 21% Part Time, and 7% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $39,156 per year, or $18.8 per hour.

Representative, Care Connections Member Advocate - Must Be Bilingual in Spanish (Onsite in Long B...

Molina Healthcare

Long Beach, CA

$16.25 - $20.50/hr

Full-time

Re-posted 24 days ago


Molina Healthcare rating

8.0

Company rating: 8.0 out of 10

Based on 199 frontline employees who took The Breakroom Quiz

170th of 315 rated insurance


Job description

Please note the required shifts are Mon - Fri 10:00 AM- 7:00 PM or Tues - Sat 7:00AM - 4:00PM Pacific Time Zone.


Job Summary

Makes outbound calls to members, completes assigned hand-dial lists, and provides proactive member support, information, and assistance.  Adheres to member interaction departmental standards, call quality, and documentation requirements.

Job Duties

  • Schedules high-quality member appointments daily to meet departmental goals. 
  • Completes assigned hand-dial lists and member research requirements with accuracy and efficiency.
  • Provides basic support and guidance to members with empathy and professionalism.
  • Participates in ongoing training sessions to enhance service quality and knowledge.

Job Qualifications

REQUIRED QUALIFICATIONS:

  • At least 1 year experience in a healthcare service environment, or equivalent combination of relevant education and experience.  
  • High attention to detail and ability to follow member interaction scripting.
  • Flexible and adaptive to changing priorities and workflows.
  • Compassionate and service oriented.
  • Bilingual (English and at least one additional language, as required).
  • Strong verbal and written communication skills.

PREFERRED QUALIFICATIONS:

  • Healthcare administrative support experience in roles such as Medical Office Assistant, Patient Services Representative, Medical Receptionist, Front Desk Coordinator, or Scheduler.
     

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.


What Molina Healthcare employees say

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About Molina Healthcare

Sourced by ZipRecruiter

Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Long Beach, CA, US

Year founded

1980

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