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Care Associate Jobs in Silver Spring, MD (NOW HIRING)

Vision Innovation Partners

US-VA-McLean

Mclean, VA · On-site

The Patient Care Associate is responsible for the Front Desk and greeting the patients as they enter the practice, check-in, check-out, scheduling, and other administrative tasks. What You Will Do:

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Care Associate information

See Silver Spring, MD salary details

$13

$25

$65

How much do care associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for care associate in Silver Spring, MD is $25.49, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $22.60 per hour, depending on experience, location, and employer.

What is a care associate?

Care Associates are professionals who support patients or clients with daily living activities, personal care, and healthcare-related tasks, often in settings such as hospitals, nursing homes, or private residences. They assist individuals who may be elderly, disabled, or recovering from illness, helping them maintain comfort, dignity, and independence. Care Associates may help with bathing, dressing, feeding, mobility, medication reminders, and emotional support. They often work under the supervision of nurses or healthcare managers and play a vital role in ensuring the well-being of those in their care.

What are the key skills and qualifications needed to thrive as a care associate, and why are they important?

Care Associates require foundational knowledge of personal care practices, basic healthcare procedures, and often a high school diploma or equivalent, with some employers preferring certification such as a CNA. Familiarity with patient management systems and electronic health records (EHRs) is typically expected. Compassion, patience, and strong interpersonal communication skills are essential for building trust and providing emotional support to clients. These skills ensure that Care Associates deliver safe, effective, and empathetic care, which is vital for clients' well-being and satisfaction.

What are some common challenges care associates face when supporting patients in a healthcare setting?

Care Associates often encounter challenges such as balancing the needs of multiple patients, managing time effectively during busy shifts, and communicating clearly with both patients and healthcare teams. They may also need to adapt quickly to changing patient conditions and handle emotionally demanding situations with compassion and professionalism. Building strong teamwork and maintaining self-care practices are essential for long-term success and satisfaction in this role.

How do you become a care associate?

To become a care associate, candidates typically need a high school diploma or equivalent and may be required to complete relevant training or certification in caregiving or healthcare. Some employers prefer prior experience or skills in communication, empathy, and basic medical knowledge. Certification programs or courses in first aid and health and safety can enhance job prospects.

What are the most commonly searched types of Care jobs in Silver Spring, MD?

The most popular types of Care jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Care Associate jobs?

Cities near Silver Spring, MD with the most Care Associate job openings:

Care Associate jobs near you
Infographic showing various Care Associate job openings in Silver Spring, MD as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 24% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $53,114 per year, or $25.5 per hour.

Full-time Front Office Associate for Van Ness (D.C.) Office

Visionary Eye Doctors

Rockville, MD • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Patient Care Associate (PCA)

We are seeking a full-time Patient Care Associate (PCA) for our Washington, D.C. office, with the ability to travel to satellite locations as needed. The PCA is a professional with an exceptional service attitude who is the first point of contact for all patients entering the office. The PCA performs various support tasks to assist in each patient's care. The PCA assists patients with completing their registration and guiding them to their designated waiting areas. In addition, the PCA is responsible for educating the patient about their medical insurance benefits versus their vision plan benefits. Lastly, the PCA will focus on whether the patient is satisfied and has received an exceptional experience at Visionary Eye Doctors. Training will take place in the Rockville office.

Responsibilities

  • Professionally greet guests upon arrival, directing them to the appropriate waiting area.
  • Managing doctors' schedules and scheduling patients based on doctors' orders.
  • Offer information about services and patient account items.
  • Address patient complaints and problems and escalate unresolved issues. De-escalate situations involving dissatisfied patients, offering patient assistance and support.
  • Review patient accounts, update patient demographics, and maintain patient records confidentiality.
  • Work with other departments to identify and improve customer service.
  • Relay appropriate information to/from patients to doctors or management.
  • Ensuring the reception area is clean, organized, and presentable.
  • Address patient inquiries and provide information about the company.

Qualifications and Skills

  • Strong customer service skills
  • Strong verbal and written communication skills
  • Professional interpersonal skills
  • Attention to detail
  • Ability to multitask and manage time well
  • Great active listening skills and phone etiquette
  • One to two years of experience in a medical office or ophthalmology setting preferred
  • Bilingual (Spanish required)

Benefits

  • Health insurance
  • Dental Insurance
  • Life Insurance
  • Accidental Death & Dismemberment Insurance
  • 401(K)
  • PTO and holidays off
  • Career growth and development

Requirements

  • Attendance – arrives at work on time and has minimal absences.
  • Availability to work Monday – Friday and weekends.

Physical Demands

  • Walk, stand, and sit for prolonged periods of time.
  • Occasionally be able to lift and/or move up to 25 pounds.
  • Occasionally, be able to push up to an excess of 50 pounds.
  • Occasionally, be able to bend, stoop, kneel, and climb.

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